*** ** ****

Fortluaderdale, Fl. *****

386-***-****

acsm4u@r.postjobfree.com

ADAIN GRANT

OBJECTIVE

Seeking a position that will benefit from my customer service experience, positive interaction skills where my years’ experience can improve the customer satisfaction.

SKILLS & ABILITIES

Professionalism in resolving problems of clients, guests, callers or visitors. When the client has an account or some financial obligation with the company, customer service personnel will usually open the customer’s file/account in the company’s computer or manual system. They utilize this information to resolve problems and may make changes to customer accounts, such as to fill in an address on file or cancel an order.

EXPERIENCE

CELLULAR CENTER -JAMAICA

03/2007-02/2013

Responsible for creating a memorable experience for our customers by answering their calls in an efficient, courteous, and accurate manner while meeting compliance requirements.

DIGI CELL – JAMAICA

02/2013- 06/2015

Providing ideas on ways to resolve problems to better serve the customer to improve productivity. Coordinating activities designed to improve customer satisfaction and business performance.

EDUCATION

TRARRANT HIGH SCHOOL

Diploma

COMMUNICATION

Promotes Collaboration and Teamwork effectively with team mates and Leadership team to ensure high quality and timely expedition of client request.

LEADERSHIP

Providing ideas on ways to resolve problems to better serve the customer to improve productivity by collaboration with team mates and managers. Coordinating activities designed to improve customer satisfaction and business performance.

Contact this candidate