Dennis Tapino

*** *** **** ******

Brooklyn, NY *1214-5419

Cell: 718-***-****

Email: acsm2l@r.postjobfree.com

Objective: A position in Information Systems that will take full

advantage of my acquired skills and allow for professional

growth and advancement.

Experience:

4/05-3/15 MZ Berger & Co., Inc.

Systems Administrator/Tech Support/Helpdesk

Configured desktops and laptops (Windows and Macs) in a Windows 2008 Domain Environment.

Helpdesk support for local and remote users utilizing NOC and various remote software.

Implemented a virtualized environment utilizing VMware and Parallels.

Utilized imaging software

Administered Office 365 Email Services and Blackberry Cloud Services.

Administered Barracuda Web Filter.

Resolved various network connectivity problems.

Performed IBM i5 (AS/400) system upgrades.

Proficient in MS Word, Excel, PowerPoint and Outlook.

4/91- 4/05 Daniel F. Young, Inc.

IT Manager/Senior Systems Administrator/Tech Support/Helpdesk

Coordinated all office (data and voice) moves for the company.

Purchased, installed, configured and administered all file servers,

desktops, laptops, printers, switches and Blackberry devices.

Spearheaded the conversion of a Token-Ring Network

to an Ethernet Network. Implemented a Windows NT 4.0 Network and

converted over 300 users from CRT’s to Dell desktops nationwide.

Scheduled training sessions for each user in each location.

Organized and documented all computer room procedures.

Trained and assisted users in the use of new hardware and software.

Handled all hardware and communications equipment problems.

Supervised a computer room staff of 2 through daily work

routines and handled their responsibilities in their absence.

Education: Hunter College

Bachelor of Arts

Major: Health Education Minor: Psychology

Global Knowledge Training Centers

Microsoft Windows Server 2012

Microsoft SharePoint 2010

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