MITHUN KAR

NORTH ASWINI PALLY, BARASAT, NORTH ** PGS, KOL-700124,(W.B),INDIA

Ph.No-097********(Kolkata).Skype Id-MITHUN.KAR1986

E-MAIL = acslrf@r.postjobfree.com

Objective : To have a long lasting relationship with professional organization that provides a challenging job and an opportunity to prove my skills and diligent work and change among the best in the industry

Personal Traits : Date of Birth : 2nd, Oct 1986.

Father’s Name: Mr.Bimal Kar.

Sex : Male.

Marital Status: Married.

Passport Number : H5719043

Educational Qualification : 2001-2002 Xth Standard, (WBSE)

2003-2004 XIIth Standard, (WBCHSE)

2005-2006 1st Year (BHM), (NCHMCT)

2006-2007 2nd Year (BHM), (NCHMCT)

2007-2008 3rd Year (BHM), (NCHMCT)

Professional Qualification : Completed the 3 years B.Sc. Degree in Hospitality &

Hotel Administration, IHM Guwahati.

Affiliated with National Council of Hotel

Management Catering Technology & Applied

Nutrition & Indira Gandhi National

Open University. New Delhi (Pusa).

Industrial Exposure : Completed 20 weeks of Industrial Training at Ashoka

Group of Hotel (India Tourism Development Corporation)

New Delhi.

Food Production

Food & Beverage Service

House Keeping

Front Office

&

Out Door catering

Total Job Experience : 6 Years 10 Months

*Experience : Dish Hospiotality Pvt Ltd

Position- Busser

Duration- 09/06/08 25/10/08

: Mc Donald’s (Chandigarh/Kolkata)

(Cannught Plaza Restaurant Private Limited)

: Position – Management Trainee- Asst Manager

Duration- 01/11/08 25/04/12

: KFC (Kolkata)

(Devyani International Private Limited)

: Position – Asst Manager

Duration-21/06/2012---Jan,2013

** Key Skill : Over all store operation

Inventory Management

Staff Management & Training

Cash Management

Manager/ Crew Scheduling

Payroll

Effective customer service and Complaints

Planned & Daily Maintenance

Visual Merchandising

Profit & Loss

LSM /CRM Activity

Volunteer Course: Management Development Program

(McDonalds)

1) BSM Course (Basic Shift Management)

2) ASM Course (Advanced Shift Management)

3) EMP Course (Effective Management Practice)

Job Responsibility:

Business activities:

Taking responsibility for the business performance of the restaurant

Analysing and planning restaurant sales levels and profitability

Organising marketing activities, such as promotional events

Preparing reports at the end of the shift/week, including staff control, food control and sales

Creating and executing plans for profit and staff development

Prepare action plan for different kind of Audit

FOH & BOH:

Coordinating the entire operation of the restaurant during scheduled shifts

Controls day-to-day operations by scheduling manpower

Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions

Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program

Ensures food quality and 100% customer satisfaction

Ensures complete and timely execution of corporate & local marketing programs

Ensures a safe working and customer experience environment by facilitating safe work behaviours of the team.

Managing staff and providing them with feedback

Responding to customer complaints

Recruiting, training and motivating staff

Checking stock levels and ordering supplies

Helping in any area of the restaurant when circumstances dictate

Housekeeping:

Maintaining high standards of quality control, hygiene, and health and safety

Presently Working : AMRIT GROUP OF COMPANIES

(Amrit Foods Private Ltd)

Two Segments: Fresco pollo EASY PICK

(Retail FMCG outlet)

Fresco pollo RESTAURANTE

(Retail Food Outlet)

Position-

Sr. Executive (TRAINING)

(Duration 09/01/13--- till Date)

Key skills: Classroom Training

On the job Training and Field Training (QSR outlet and

Retail FMCG)

SOP Development (QSR outlet and Retail FMCG)

Product Training

New Product Launching for QSR

Sales Training for Retail

Promotional Activity for Retail

Job Responsibility:

Working as a Opening Team of Fresco Pollo Brand (Amrit Foods Private Ltd)

Handling over 60 employee for Retail Outlet (EsayPick) And Food Outlet (RestaurantE)

Handling the On The Job and Off The Job Training for QSR outlet and Retail outlet

Prepare SOP for QSR outlet and Retail along with Chef and Retail Head

New product launch to QSR outlet and Training is provided to store team

Collect and Prepare the Product knowledge and share to the entire Retail store team

Arrange different types of Exam, Certification and Star programme for the team which result leads to their next level

Orientation class and feedback session organized for new joiners

Analysis Customer feedback, Find and highlight the opportunity to upper level for QSR and Retail as per the Feedback Mechanism

Find The Gap, Prepare training Needs and Analysis through TNA

Trained the Promoters for Promotional Activity in Spencer and Big Bazar ground

Trained the staff for B2B and B2C business channel

Organize LSM activity to retain our customer

Personal Strength : Hardworking & Sincere & Brake through mind set

Language Known : English, Hindi, Bengali

Hobbies : Interacting with people, learning new things. Music.

Co-Curricular Activities : 3years degree in all India drawing competition,

Computer knowledge

Place:

Date: Signature

Contact this candidate