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Sales Customer Service

Location:
Houston, TX
Posted:
November 25, 2015

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Resume:

ALYSON RAE LAWSON

Permanent Address: **** S. Voss Rd. Apt 2133, Houston, TX 77057

Phone: 214-***-**** Email: acsllt@r.postjobfree.com High performing professional with extensive business acumen with emphasis in finance and accounting including budget development, forecasting, analysis, reporting and administration. Team oriented leader who combines motivation, drive and the ability to adapt to various opportunities and work assignments. Team player who anticipates and readily accepts challenges and implements both company and individual values to each assignment given. EDUCATION

University of Miami

Master of Science in Professional Accounting

Anticipated Graduation: August 2016

Texas A&M University - Commerce

Master of Business Administration

August 2010 – December 2012

Hampton University

Bachelor of Science in Business Management

August 2006 – December 2009

PROFESSIONAL EXPERIENCE

Hampton-Newport News Community Services Board

October 2013 – Present

Manager, Budget and Financial Reporting

-Monitor and control financial reporting and budgets relating to accounts payable, accounts receivable and payroll within all entities of the organization and implement best policies and processes within the Financial Services department

-Maintain contact with directors, administrators and program managers within all units to ensure effective costs in spending, efficient operational practices and maximization of revenue targets and billing

-Perform monthly closing duties such as preparing journal entries, compiling financial data for forecasting and completing account analysis for P&L variances, Balance Sheets and cash flow

-Present financial findings to executives and board members to identify areas of improvement to strengthen the financial standing of the organization

-Ascertain compliance with state and local government funding directives, compile data for the State Performance Contract, prepare quarterly and yearly financial reports, and maintain budget and risk management records

-Assist with the construction and maintenance of financial reporting systems to provide the most accurate and efficient data for financial activity

-Supervise, direct and evaluate the work of the financial services staff engaged in budgeting, accounting, financial reporting and risk management for the agency and controlled entities

-Monitor staffing levels and approve all hiring requests to maintain control of personnel expenses and integrate operations between the Financial Services department and Human Resources

-Implement and manage the selection and administration of agency’s risk management and insurance programs

-Advise the Controller on all budget, accounting, financial reporting and risk management matters and serve as back-up for the Controller

City of Norfolk – Department of Budget and Grants Management October 2012 – September 2013

Budget and Policy Analyst

-Evaluated base budget reductions and enhancement requests and developed detailed narrative explanations and analysis of funding for City departments

-Informed appropriate staff about budget problems and worked with them in the installation, maintenance, and review of proper budgetary controls. Performed a comprehensive analysis of departmental expenditure requests and recommended budget adjustments

-Coordinated the preparation of the detail budget documents through other employees, divisions and departments. Reviewed all changes to a department’s budget and staffing level and prepared written recommendations

-Prepared comprehensive technical reports showing the current status of expenditures and revenues for City departments

City of Dallas – Office of Financial Services

January 2010 – September 2012

Senior Budget Analyst

-Assisted in the preparation and coordination of the City Manager’s recommended operating budget including capital, grants, trusts, and debt service budgets to ensure effective oversight and financial management

-Monitored and analyzed expenditures, revenues, and changes in financial status in complex funds and budgets on a city-wide basis to ensure proper accountability and financial management

-Prepared routine monthly, quarterly, and annual reports such as cost analysis, performance data, financial target analysis, and expenditure and revenue to provide appropriate monitoring for effective decision making

-Supervised activities of Budget Analysts in an operating unit or functional program area and delegated authority and responsibility for assigned tasks.

-Established short-, mid- and long-term goals and objectives; developed and approved schedules, priorities, and standards for achieving goals; and directed evaluation activities

-Communicated with city departments, managers, auditors, and service providers to obtain or provide information, integrated activities and resolved problems such as reconciling department submissions with approved budgets

-Reviewed council agenda times and contracts to ensure proper format and procedures, accuracy in financial and budgetary information, and resolved problems with client departments

Mobile Life

August 2008 – December 2009

Store Manager

-Established sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.

-Determined annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results

-Completed national sales operational requirements by scheduling and assigning employees; following up on work results

-Maintained national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results

-Established and maintained a relationship with clients to provide quality customer service and ensure a stable client base

-Maintained national sales staff by recruiting, selecting, orienting, and training employees

-Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

LEADERSHIP PROJECT EXPERIENCE

-Team Lead in Budgeting for Outcomes: Educational Enhancement Key Focus Area and Culture, Arts & Recreation Key Focus Area (City of Dallas)

-Merged the Financial Target Analysis for nine departments called Management Services, as well as, managed and created the budget for the Office of Financial Services, Non Departmental, and the Mayor and City Council Office (City of Dallas)

-Implemented revenue fee increases for the Fire and Police Department (City of Norfolk)



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