Qualifications Profile

Dynamic, results-driven, and performance-focused professional, offering broad-based experience in railroad and transportation

operations

Armed with proven track record of success in providing safe facility operations and continuous process improvements. Highly effective

leader and team player; equipped with keen attention to detail and well-defined communication, problem-solving, analytical, technical,

multitasking, and time management aptitudes. Commended for demonstrating solid commitment to the highest working and professional

standards.

Core Competencies

Facility and Production Operations Management Troubleshooting and Process Efficiencies

Strategic Planning and Analysis Regulatory Compliance and Standards Administrative and Technical Support

Equipment Administration Rapid Conflict Resolution Organizational Leadership and Team Building

Professional Experience

Confidential, New York City, NY 1992–Present

Signal Helper Aug 2015–Present

Render strategic assistance to all maintainers, inspectors, and supervisory employees in accomplishing all work duties in the Signal

Department.

Take part in continually developing and monitoring effective processes to maintain efficient operational and technical functions.

Telephone Maintainer 1994–2008; 2010–2011; 2013–2015

Effectively led the troubleshooting of emergency and fire alarms, telecommunications equipment, intercoms, public address systems, and

radio base stations.

Initiated the maintenance, installation, testing, and repair of the channel bank equipment, cable, and various systems, such as fiber

-optic digital transmission, digital access cross connect, and mini-switched access systems.

Oversaw a wide range of technical and administrative tasks, which included documentation and log keeping; VT-100 access; network

alarms management; and equipment repair and modifications.

Supervised key activities of subcontractors installing new fiber optic cable and Fujitsu FLASHWAVE equipment.

Maintenance Supervisor Level I, Telephones 2008–2009; 2011–2013

Provided expert leadership to maintainers accounted for conducting routines of emergency alarm boxes, as well as maintaining the fiber

optic network and private branch exchange.

Administered the entire operations of the Electronic Maintenance Division’s command center desk call center.

Efficiently prioritized work orders and assigned employees to the work area, in coordination with the supervisor.

Signal Maintainer 2009–2010

Maintained and repaired a wide array of railroad signal equipment, including the following:

All-electric, electro-pneumatic, all-relay, mechanical interlocking, and switch machines

Electronic code and train identity systems

Microprocessors, automatic train stops, centralized traffic control machines, and color light signals

Related power and control equipment

Acquired key training to effectively maintain, install, inspect, examine, and repair railroad signal systems on the road and in the

shop

Earlier Position Held:

Maintainer’s Helper, Group C 1992–1994

Professional Development

GMDSS Radio Operator's License: For Renewal

Signal Training, New York City Transit

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