ALISHA BARRON

acslh8@r.postjobfree.com

469-***-****

I would like to acquire a position within a company that will capitalize upon my expertise, creative talents and commitment to excellence. I desire a professional position with Career growth potential.

Qualifications

Current working knowledge of Microsoft office suite, including word, excel, access, and power point. Experience with Fiserv, carbon copy, file net, aspect, DRI network, LPS, single sign-on, western union speed pay, sip phone. Provide administrative/secretarial support for various departments. Strong organizational skills, active listening skills, sharp problem solver, energetic work attitude. Customer service expert, computer proficiency, great telephone skills.

Professional Experience

Caliber Home Loans, 8/2015- current

Breach Assistant

Monitor automated breach letter process, identify exceptions and produce manual letters as required.

Prepare mailings to include certified cards

Complete state required registrations.

Complete and print demand letters

Citigroup, 4/2013- 6/2015

Mortgage Default Processor 3

Responsible for validating the variable fields of the NMS Pre-FC Statement including

borrower and financial information

Determined the loss mitigation option by reviewing systems of record for modification

related activity.

Confirmed the noteholder had proper standing to foreclose by reviewing systems of

records to ensure that all applicable documents aligned to the proper party.

Performed Quality Control of non-affidavit documents to ensure accuracy

Responsible for performing a variety of steps necessary to ensure demand/breach

letters are issued in compliance with legal, regulatory, investors, and insurer guidelines

Resolving complex problems that require thorough investigation or research of the

account. Performing all functions accurately, and in a timely manner

Work with limited supervision while performing job duties.

Citigroup, 11/2011- 4/2013

Collector 3 Safe Act

Primary responsibility is collections. Inbound/outbound calls.

Negotiate with customers to resolve mortgage delinquency problems.

Use a computerized system for tracking, information gathering, and/or trouble shooting.

Work in a goal-oriented environment to meet production indicators.

Operate in a goal-oriented environment, achieving individual and team performance

targets and core competencies.

Members Building Maintenance, LTD 06/07-06/10

Administrative Assistant at Dallas –Fort Worth Airport

ALISHA BARRON

acslh8@r.postjobfree.com

469-***-****

New Applicants/ Badge processing

Daily interaction with Access Control Office

Solve administrative problems by coordinating preparation of reports, analyzing data and identifying solutions

Provided information by answering questions and request

Maintaining supplies inventory by checking stock

Placing orders for supplies

Maintained operational requirements by scheduling and assigning administrative

projects; expediting work results

Interview/ Appointment setting

Parking Registration

Human Resource duties

Dispatch calls

Stephen Little Inc. 02/07-04/07

Procurement Representative

Handle large amounts of outbound calls to Medical Facilities to

obtain patient data

A + Dental 05/06-02/07

State Registered Dental Assistant

Assist Dentist with patient care.

Took and prepared radiographs.

Educated patients on hygiene care.

Chair-side assisting

Lowe’s 10/04-05/06

Customer Service Cashier

Returns and Customer Service Desk

American Airlines 02/01-04/04

Customer Service Representative

Reservation support, booked airline travel

Customer service inbound and outbound calling.

Education

Career Centers of Texas (Kaplan) Fort Worth, TX

Dental Assisting Graduate 2005

R. L. Paschal High School Fort Worth, TX

Graduate 1998

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