Cindy S. Wilson

**** **** ******** *******

Apartment 3001

La Porte, Texas 77571

417-***-**** acsl42@r.postjobfree.com

Administrative Assistant Professional

A motivated administrative professional with a strong background in customer service is seeking an administrative position where vast experience in successfully providing administrative and secretarial support can be utilized as a proven and reliable asset for your company.

With over ten years of experience in professional office administrative positions

Over seven years of consistent and proven customer service and communicational skills

Proficient in handling multi-line telephone systems and file management

Proficiency in a wide range of Windows based computer applications like Microsoft Word, Excel, and various desk top publishing software

Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines

Professional Experience

Academy Sports and Outdoor Pasadena, TX. 2015

Cashier

Provide above average customer service that has earned several positive evaluations from satisfied customers to the management team

Complete sales transactions in a professional, friendly, and timely manner on a Windows based P.O.S. register

Consistently accurate in the handling and counting down of cash drawers

Goodwill Industries Inc. Pasadena, TX. 2013-2015

Cashier / Pricer

Customer service oriented position where my skills in this field were frequently put to use to provide accurate information to customers and employees

Solely responsible for the accurate pricing of items that were donated by means of printed and online comparative pricing

Frequently exercised suggestive selling skills that had an end result of the sale of some big ticket items

Above average accuracy in the balancing of cash drawers and vault

Mary Kay Cosmetics Carthage, MO. 2009-2013

Independent Beauty Consultant

Received award for and title of “Queen Of Sales” for my Mary Kay unit

Utilized Microsoft Office 2007 and 2010 with Excel, Word, Access, and Publisher for organizational management and production of various publications to promote business

Organized special demonstrational events and facial cosmetic classes

Maintained a full schedule of consultation appointments with clients and Mary kay group strategy meetings

Solely responsible for ordering and maintaining a full complement of product and supporting material inventory

Continually developed strategies to better meet the demands of a continually expanding client base

Westco Home Furnishings, Inc. Joplin, MO. 2008-2010

Administrative Assistant / Sales Consultant

Used Microsoft Word to type out sales quotations for customers

Proficiently managed a multi-line telephone system

Organized and scheduled deliveries for the delivery team to accommodate the customer’s request

Responsible for maintaining documentation of the in-store inventory records and insuring the accuracy of inventory in Microsoft Access

Ordered home furnishings to replenish store inventory and special customer requests for not in stock inventory items

Performed all clerical duties, such as, opening, closing, accounting, balancing of daily transactions, and processing bank deposits

Southwest Missouri Truck Center, Inc. Joplin, MO. 2007-2010

Administrative Assistant

Established and implemented administrative policies and practices for the office

Managed a multi-line telephone system and directed calls to appropriate associates and departments

Managed a rather extensive filing system in an efficient and timely manner

Researched and processed invoices for various departments as needed

Sorted and distributed communicational documents such as, emails, mail, and faxes

Maintained service contracts of office equipment and scheduled repairs as required with the appropriate vendors

Solely operated and managed the customer service / receptionists desk

Assisted human resources and payroll departments with employee records and payroll deductions

Unimark Truck Transport, Inc. Joplin, MO. 2005-2007

Payroll Clerk

Responsible for preparing transportation weekly payroll and forwarding to HR department for review and distribute funds owed to drivers as directed by the HR Department

Breakdown and review driver’s paperwork i.e. logs, fuel receipts, expense reports, and cash advances for any discrepancies and processing for payroll purposes

Computed mileages and daily per diem for driver’s income tax purposes

Prepared reports of earnings, taxes, and deductions

Prepared computer input forms and entered data into computer files

Coordinated agendas for meetings with visitors and customers

Coordinated agendas and schedules for meetings for corporate management and arranged for accommodations

Oversaw daily and weekly scheduling of staff and drivers itineraries during driver training and orientation up to and including travel arrangements and lodging reservations

Often served as a part time dispatcher when requested by management

Maxillofacial Surgery Center Joplin, MO. 2003-2005

Office Manager / Financial coordinator

Provide above average customer service with face-to-face greeting of potentially new and established patients

Managed a multi-line telephone system and directed calls to appropriate personnel

Oversaw all aspects of scheduling surgery sessions with medical staff and patients

Processed medical insurance claims and benefits of patients and oversaw securement of payments for services rendered

Coordinated agendas for meetings and training sessions for oral surgeons and staff

Prepared computer input forms and entered data into computer files

Managed an extensive filing system and patient records and charts in an efficient and timely manner

Provided above average secretarial duties to management

Oversaw all aspects of incoming and outgoing communications via fax, letters, parcels, and digital

Education

Carthage High school - Diploma Carthage, MO.

General Studies

Vatterott College - Associates Degree Joplin, MO.

Business Management, 4.0 GPA

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