syed Abrar Hussain

Tel: 416-***-**** Email: acskzz@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATION

Highly personable Sales Professional/Recruiter with over ten years of experience in sales & recruiting manager role.

Talent for identifying customer needs and presenting appropriate company product and service offerings.

Experienced in sales, marketing, public relations, partnership building and product management.

Specialized in employee relations, training and business development, human resource planning, health and safety, recruitment and selection.

Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.

Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.

Expertise in resolving escalated customer service issues.

Ability to conduct sales prospecting, qualification and building customer relations via the telephone

Good working understanding of the information technology infrastructure.

Strong leadership skills, organizational and time management skills ability to work both in a team and independently in a fast-paced business.

Excellent communication and persuasion skills.

Ability to initiate, develop and deliver plans and programs successfully.

PROFESSIONAL EXPERIENCE

Hire SSCI - Mississauga May 2015 – Present

Sales Manager (360 Desk)

Hire SSCI is a professional recruitment agency that specializes in providing temporary and permanent industrial, accountants, IT, Engineering and administrative personnel. Beyond offering recruitment services and job placements, we are driven to establish long-term relationship with job seekers, agencies and companies in Ontario.

Fuze HR Solutions Inc. - Mississauga January 2015 – April 2015

Sales Manager

Develop and execute on a strategic based on client needs

Lead regularly scheduled client calls and work closely with management

Act as client’s “trusted advisor” and move the relationship from tactical to strategic.

Drive revenue.

Close business consistently at or above quota level.

Build strong personal relationships with current and prospective client base.

Establish the foundation for long lasting mutually beneficial professional relationships.

Interview new candidates & maintain their records

City Staffing Services– Mississauga November 2009 – December 2014

Branch Manager (360 Desk)

Initiate outgoing sales calls to new or existing customers across Canada in order to obtain, re-order, increase sales volumes and solicit referrals.

Build relationship with customers by being their account consultant.

Probing to determine customer needs

Assisted in helping the customer meet their need and grow and build their business.

Communicate strongly with the field sales force with any new initiatives

Make efficient schedule to place work force to their assignment

Interview new candidates & maintain their records

Organize Salary schedule of 500 plus employees

Malton Employment Agency – Mississauga February 2007- November 2009

Branch Manager (360 Desk)

Responsible for establishing and building strong relationships with the client.

Created a sales strategy and plan to manage existing & new customer.

Monitored sales and effectiveness of new service launches and support activities

Responsible for Track, report, interpret on sales data and forecasting

Put together promotions to increase sales.

Participate in cross-training when required

Communicate strongly with the field sales force with any new initiatives

Listen to client’s complaints and requests. Institute the proper procedures to handle complaints by referring such calls to the management

Place workers to their respective assignments

Sort resumes, Select & Interview New Employees

Maintain employee records

MYRON CANADA – Toronto August 2006 – February 2007

Inside Sales Representative

Initiate outgoing sales calls to new or existing customers across North America or Australia in order to obtain, re-order, cross-sell, increase sales volumes and solicit referrals.

Presented Myron's products to prospects.

Promoted a positive and professional corporate image on the telephone.

Quoted prices, informed customers of new and/or existing products, persuade customers to buy and/or increase through utilization of benefit selling, volume pricing and/or premium incentive programs for the existing and new client base. Such programs to be established by management.

Build relationship with customers by being their account consultant - probing to determine customer needs and how Myron can assist in helping the customer meet their need and grow and build their business.

Canada Computers INC. - Toronto Jan. 2005 - Aug.2006

Corporate Account Manager

Served as Lead for Corporate Sales, Customer Service and Support for the largest national computer reseller and manufacturer in Canada.

In charge of all Sales and customer support issues regarding computer service and building of new computers. Resolving customer support issues. Material coordination between RMA corporate head quarters and branch facility in Toronto regarding material & other technical issues.

Participated in implementing new paperless process for RMA, resulting in streamlined operations.

Instrumental in enhancing employee performance and dedication by devising new techniques for bonuses and incentives.

Education and Training

University Of Toronto, Toronto, Canada

Post Graduate Diploma in Human Resources

York University, Toronto, Canada

B.B.A in Business Administration

University of Magdeburg, Magdeburg, Germany

MSc. Computer Science

Eastern Mediterranean University, Gazi Magusa, Cyprus

BS Computer Science

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