Phi Lu

404-***-****

**** ******* **, ********, ** 30093

acsky5@r.postjobfree.com

Objectives

Offering accomplished experience, credentials and technical expertise in the areas of PC, Network, Surveillance system, phone system. Demonstrates proficient desktop, laptop hardware system; server-client network, peer to peer network, printer, fax, photocopy machines, familiar with smart phone (Apple, android, Windows mobile..)

Education

May 2012 – June 2014 CIS at Interactive college

Sep 1997 – April 2002 Computer Science at Can Tho University

Technical Skill & Certifications

Computer Science Engineer

Associate of Computer Science

Com TIA +

Network +

Microsoft Office Specialist 2010 (Microsoft Word, Microsoft Access, Microsoft Outlook)

Windows XP, 7, 8, 10

Windows server 2008

Network infrastructure

Active Directory

Mac OS

Surveillance system

Experience

Sep 2009 Present IT Support Engineer

I-tech. Inc 4020 Steve Reynolds Blvd, Norcross, GA 30093

Installing, Configuring and Administering Windows XP, Vista, Windows 7, Windows Server 2008, Windows SQL server

Setup, operation, and maintenance network system

Experienced with Dell PowerEdge 2950 series, Dell workstations

Assemble, Configure & Troubleshoot Hardware & Software Issues on Servers, Windows

Network Mapping, Network Issue Debugging & Network Traffic Analysis

Setup, installation local, network printer

Backup, recovery database and system inside, and outside network

Layer 3 Routing Protocols, Router, switch, hub, modem configuration

Remote desktop protocol

Security Technologies Configuration (VPNs, Firewalls, Cryptography, Virus Detection & Prevention)

Familiar with Microsoft Office products: Power Point, Excel, Word, Outlook...

Internet Technologies (DHCP, DNS, SMTP,FTP, POP3, IMAP, Active Directory, Group Policy)

Operation security door access for employees

Setup surveillance system, allow access from inside, outside from laptop, PDA and smart phone

Control phone system include digital phone, IP phone

Setup, operation time clock for employees

Microsoft SQL server

Citrix

VMware & Hyper - V

Setup, maintenance, backup database for DBA manufacturing software

Familiar with Mac OS

Other skill: Camera operator, Photography, Smart phone operator

Oct 2004 Jan 2008 Technician leader

Khoi Viet Ltd 22, Mau Than street, Ninh Kieu district, Can Tho city, Vietnam

Estimate, design and executive network for small to medium company

Repair laptop, PC, Server computer

Maintenance server, PC, printer, fax

May 2004 – Sep 2004 IT support

Bao Minh life Insurance company 134, Ly Tu Trong street, Ninh Kieu district, Can Tho city, Vietnam

Event IT support

Setup, maintenance e-mail server - client

Configure user profiles to give access from their laptop

Set security level for user

May 2002 - April 2003 Microsoft Office and Network instructor at

Bach Nghe Technical college 112, Tran Hung Dao street, Ninh Kieu district, Can Tho city, Vietnam

Training Microsoft Office software for new entry level technicians

Training setup, repair, installation and maintenance hardware, software skills

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