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Customer Service Manager

Location:
Houston, TX
Salary:
50000
Posted:
November 24, 2015

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Resume:

Paige Thomsen

*** ***** **** *****

Webster, TX

832-***-****

acsku1@r.postjobfree.com

Objective

Looking to gain a long term, rewarding career using Computer Aided Drafting and Design.

Skills

Technical drafting, Isometrics, AutoCad 2010, 12, 13 and 14, Microsoft Office, 3D Drawings, Piping and Instrumentation Diagrams, Mechanical Design.

Education

High School Diploma

CADD certificate obtained May 2013.

Process Pipe Design Associates to be obtained early 2015.

Experience

Piping/Field Drafter at CDI Engineers and Pro-Inspect for LyondellBasell. Drafter/Designer/Estimator for Texas Gulf Fabricators. Manager at Mainly Drinks, Main 101. Welder’s Helper, Hole Watch, 5+ years experience in petrochemical industry.

Metaltech Service Center

Houston, Texas

September 14 – Present

Mechanical Designer/Head of Engineering Department

Assists clients with the design of mechanical drawings and bill of materials per company specifications. Creates simple to complex drawings for client approval, aids in the design of Logos, mechanical parts, flanges, valves, paddle blinds, etc. Created an entire Engineering Department, as well as a Company border to send for client approvals as well as an Engineering check list system to eliminate errors created by the drafting department sent out for shop cutting. One mechanical drafter working under myself to aid in quoting, estimating, and delivery of essential parts per client specification.

Texas Gulf Fabricators

Baytown, Texas

February 14-August 14

Designer/Drafter

Lead (only) draftsman for fabricating company. Redline, correct, and design Pipe Spools (isometric drawings) for clients using Autocad 2014 LT. Wrote Bill of Materials, Work Orders, etc. to send to shop to begin fabrication for said pipe spools. Aided in quoting and estimating as well as entirety of project progress from the time drawings were created to the time it was NDE’d before being sent to clients.

Pro-Inspect/CDI- LyondellBasell Industries

Houston, Texas

January 10- January 11/ April 13- February 14

Draftsman

Draw and Redline P&IDs. Worked with Autocad to correct any indiscretions. Sketched equipment, lines, instrumentation, etc. Field verified and drew several different units to create a completely updated, electronic system for Lyondell.

Mainly Drinks, Main 101

La Porte, Texas

June 2011- 2013

Manager

Made weekly schedule for the servers. Continued to serve tables with the staff. Assist in orchestrating event nights such as Open Mic Night, Art Walk on Main Street, Tasting Nights. Gained regulars who come in weekly. Created a guide (still used today) for training wait-staff which included rules and tips to improve customer service as well as sales. Trained new members of the staff. Handled problem solving, such as covering shifts that arose and disgruntled customers. Note: This job paid for schooling in CADD.

Strike Construction and Cadre Pipeline Services

Baytown, Texas

May 08- December 09

Welder’s Helper

Worked for welder Michael Ralph. Learned everything a Helper needed to know. Learned during lunch breaks and work “breaks” how to weld, measure, etc. Learned several different tools, how to use them and when to use them.

References

Michael Ralph- Welder 832-***-****

Deb Gallington- Boss 281-***-****

Chef Robert Hicks- Boss 281-***-****



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