PJ IROEGBU

***** ******** ** **********, ** *****5 Cell Phone 248-***-****

OBJECTIVE

Seeking a full time position that will allow me to utilize my sales, management and business to business services and coaching skills to motivate and build a team akin to the mission of the organization.

EXPERIENCE

October 2014-Date Flagstar Bancorp.

Business Banking Officer/ Branch Manager II/AVP

• Fundamental knowledge in Business Banking credit, deposit and treasury products.

• Fundamental knowledge in commercial credit

• Strong sense of pride and ownership for growing, managing and retaining clients

• Excellent Phone Skills and Experience with Phone Based Sales (preferred)

• Excellent sales process skills: Call Preparation, Execution, Follow Up

• Consultative Sales Experience (advisory vs. product sales)

• Can handle fast paced /high volume environment

• Sales experience in the financial industry -3 plus years client facing experience

• Strong time management and organizational skills

• Strong written and verbal communications skills

• Strong judgment and problem solving skills

October 2006-September 2014 RBS Citizens/ Charter One Bank Brighton and Lake Orion. MI

Branch Manager II/AVP

Manages all functions and staff of a Tier II branch

Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses

Deploys resources to optimize individual and team performance

Responsible for branch compliance with bank policies, procedures, and operational integrity.

Prioritizes, manages, and communicates promotional campaigns and product initiatives.

Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers.

Creates and manages to branch business plan.

Represents bank in local community organizations.

Conducts performance reviews for staff. Coaches and trains staff as needed.

Reports to the regional manager.

December 2003-October 2006 The Blue Nile Restaurant Ferndale, MI

Shift Manager

Supervised and managed the team ( bus, wait staff and kitchen staff

Stocked and refilled the bars and freezers

Front lined the daily operations of the restaurant

Responsible for food safety, customer service and managing customer complaints

Compile data and complete daily closings.

August 2002- November 2006 TCF Bank Troy, MI

Teller manager

Responsible for managing the daily operations of the Teller staff in a Tier I branch

Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions

Monitors Teller difference records. Maintains attendance records and vacation schedules

Manages Teller resources to minimize customer wait time

Meets teller sales referral goals and actively participates in sales promotions

Performs daily Teller functions part of the time

Positioned reports to Branch Manager or Assistant Branch Manager

EDUCATION

2007–Oakland University Flint, MI

Graduate Studies in Progress Finance

1992–2000 Fisher High School Kent, England

High School Diploma

AWARDS AND RECOGNITIONS

#1 Manager on the Score Card in the entire country for 2012/2013 Fiscal Year.

#1 Manager in the Market for Scorecard and sales performance in 2011 fiscal Yr.

* 2012/2013 Fiscal Yr Credo Award winner for living the customer commitment and representation.

* 2011 Directors Award winner for the highest incented bankers in the company.

*Numerous regional awards

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