MICHELLE L. KIRK

**** *** **** ***** ************, IN 46234 317-***-**** acskla@r.postjobfree.com

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office assistance.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction. Dependable, quick learner and can multi-task with ease. Great customer services skills.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training

Policies & Procedures Manuals

Administration & Customer Service

Report & Document Preparation

Spreadsheet & Database Creation

Accounts Payable/Receivable

Calendaring

Travel Coordination

Records Management

Meeting & Event Planning

Inventory Management

Expense Reduction

Bookkeeping & Payroll

Experience

HEAVEN SENT DAYCARE MINISTRY, Indianapolis, IN June 2015 to Present

Director

Performed the day to day operations of the daycare. Recruit families to the daycare.

KMART, Indianapolis, IN May 2014 to May 2015

KMART, Brownsburg, IN

May 2014 to May 2015

Part Time Service Desk Supervisor,

Perform customer services duties by returning merchandise and providing other services. Assist and greet the customers as well as assist and manage the cashiers.

NEW ERA CHURCH, Indianapolis, IN

January 2000 to January 2015

Executive Administrative Assistant

Assist the Senior Pastor, Executive Pastor along with the other Pastoral Team members with administrative and clerical support as well as to the congregational members. Duties include handling many correspondence, meetings, travel arrangements, calendars, receptionist, liaison to the members and customers. Create and update database, provide training to the staff and congregational members, fix and repair computers and the server. Order office and business supplies, perform some payroll and accounting duties, general everyday tasks. Prepare monthly reports, Board members minutes and other administrative duties.

CROSSROADS BIBLE COLLEGE, Indianapolis, IN

August 2012 to December 2014

Liaison at Northside New Era

Recruit students to attend the school and promote courses and communication to the students, instructors by serving as an official go between.

THE VILLAGES, Indianapolis, IN

August 1996 to December 1999

Administrative Assistant

Provide administrative and secretarial support to one Clinical Director and nine Social Workers and one Therapist. Spearhead the office’s daily operations. Promote the foster care agent at job fairs and expos.

STATE OF INDIANA, Indianapolis, IN

February 1995 to August 1996

Secretary

Performed secretarial and receptionist support by answering inquires by letter or phone regarding different State Grants and Scholarships.

BANK ONE, Indianapolis, IN

April 1991 to February 1995

Secretary

Prepare large volume of letters, reports, memo’s, invoices and mortgage documents.

GOLDEN RULE INSURANCE COMPANY, Indianapolis, IN

April 1984 to April 1991

Word Processor Clerk

Performed clerical skills and answered the phones.

Education

CROSSROADS BIBLE COLLEGE, Indianapolis, IN

May 2013 to December 2014

Bachelor of Science in Management & Ethics (Graduation May 2015)

CROSSROADS BIBLE COLLEGE, Indianapolis, IN

August 2011 to May 2013

Associate of Arts in Management & Ethics

INDIANA WESLEYAN UNIVERSITY, Marion, IN

May 2009 to November 2010

Credit College Courses

DEVINGTON CAREER CENTER, Indianapolis, IN

May 1989

Clerical Certificate

LAWRENCE CENTRAL HIGH SCHOOL, Indianapolis, IN

May 1983

High School Diploma

References

Business and Personal references available upon request.

Contact this candidate