Leslie Lanier

Lexington, NC *****

336-***-**** (cell)

acsked@r.postjobfree.com

OBJECTIVE

I am seeking a professional office management position where my eight years experience and education skills can be maximized. I am interested in investing my time with a company that offers continuous education and growth.

PROFILE

Office Management Experience: Familiar with Windows, Word, Email, PowerPoint, file management, personnel management and training, serving as main point of contact for any and all office related issues, preparing travel arrangements, presentations, maintaining calendars, setting patient appointments, preparing all office clinical and financial correspondence, developing ideas to improve patients’ experiences, leading weekly meetings, keeping meeting minutes for HIPPA requirements and experience with general office equipment including fax machines, multiline phone systems, copiers, scanners etc.

Cash Management Experience-Manage the daily financial transactions for the office including cash collections, handling bank and tax deposits, ordering supplies and equipment, responsible for preparing and explaining estimates and payment plans to patients, collaborating with insurance companies, working with attorneys for collection issues

Customer Service Experience- Serve as the first point of contact for all patients, medical professionals, attorneys, technicians and vendors. Maintain detailed and accurate case histories of patients, advise on treatment recommendations and procedures with outstanding rapport on all accounts.

PROFESSIONAL EXPERIENCE

Wincare Chiropractic Center Lexington, N.C. 2010-Present

1.Medical Office Manager

In addition to my duties as a Chiropractic assistant, I was entrusted with the following additional duties:

Manage the daily office functions, and provide proficient administrative and medical support for the organization, while delivering exceptional customer service to the patients

Responsible for managing patient treatment, including recommending and modifying treatment procedures as needed

Ordering X-Rays, MRIs, CT scans and other medical procedures when appropriate

Collaborate closely with primary care physicians, physical therapists, neuroscience and orthopedic specialists

Prepare agendas for, and lead weekly meetings, keeping meeting minutes and manage patient diaries

Process all incoming and outgoing mail, including medical and clinical correspondences

Wincare Chiropractic Center Lexington N.C. 2008-2010

2.Chiropractic Assistant

Responded appropriately to the physical, emotional and developmental needs of patients

Monitored vital signs, such as blood pressure and pulse

Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus

Performed procedures and used equipment as delegated by a licensed professional, including administration of patient therapy and taking x-rays.

Maintained accurate records of patient care, condition, progress and concerns.

Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.

EDUCATION

Ashford University

B.A. in Psychology

July 2010 (3.8 GPA)

University of North Carolina at Wilmington

Three years of coursework to earn B.S. in Psychology

Davidson County Community College, Lexington, N.C.

Certified Nursing Assistant

June 2003

Contact this candidate