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Human Resources Customer Service

Location:
San Francisco, CA
Posted:
November 24, 2015

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Resume:

Gary R. Oshiro

**** ******* *****

Buena Park, CA 90620

714-***-****

acsk42@r.postjobfree.com

HUMAN RESOURCES LEADER

Business-focused HR Executive highly regarded for consistent delivery of operational results. Fluent in language of business and focused on business success drivers. Highly principled executive who works effectively at all levels of the organization. Known as trusted coach and mentor who develops talent and strong organizations. Deeply knowledgeable and skilled across a variety of HR disciplines. Areas of excellence include:

Strategic Planning

Organizational Effectiveness

Total Rewards

Leadership Development/Coaching

Workforce Management

Staffing/Succession Planning

Merger/Acquisition/Integration

Change Management

EXPERIENCE

Vice President, Human Resources 2013 to Present

B&H Education/Marinello Schools of Beauty, Whittier, CA

Reporting to CFO, lead a lean HR organization for a national, privately held, private post-secondary education company. Lead Human Capital initiatives to support company growth in challenging economic and regulatory environment. Direct full range of HR programs and services supporting multi-site, multi-state vocational education company. Responsible for training, OD/change management, staffing, employee relations, EHS, compensation, and benefits. Lead organization of 10 HR and training/development professionals supporting employee base of 1000.

Created and implemented people strategy supporting company growth and geographic expansion.

Developed and implemented company-wide leadership skills training program to ensure consistent leadership excellence.

Improved selection and hiring process through improved recruiting process, competency-based screening and selection and hiring manager training.

Reorganized HR Department to improve business support, customer service, automate and streamline work processes. Raised bar and improved capabilities through training and hiring.

Senior Vice President, Human Resources 2007 to 2013

Source Refrigeration & HVAC, Anaheim, CA

Reporting to CEO, led a lean HR organization for a national, private equity owned, commercial refrigeration installation and services company. Supported company growth in a down economy. Directed full range of HR programs and services supporting multi-site, commercial services company. Responsible for M&A/integration, training, OD/change management, employee relations, staffing, EHS, compensation, and benefits. Led organization of 14 HR and training/development professionals supporting employee base of 1100.

Created and implemented manpower strategy supporting company growth and geographic expansion.

Developed and implemented company-wide technical training program that ensured consistent technical competence across company enabling growth with national customers.

Designed and implemented organizational review and management succession program resulting in upgrading of leadership talent.

Played key role in acquisition and integrating acquired businesses.

Developed and implemented technician skill-knowledge based career ladders as well as supporting training/development programs, compensation structures and succession planning.

Improved staffing processes to manage high volume of seasonal hiring.

Executive Director, Human Resources Client Services 2004 to 2007

Watson Pharmaceuticals, Corona, CA

Reported to SVP of HR, led HR organization for a $2.8B specialty brand and generic pharmaceutical company. Directed full range of HR programs and services supporting a multi-site, manufacturing company. Led organization of 27 HR professionals supporting an employee base of 5,500.

Designed and implemented management succession planning process that addressed a challenge to promote internal candidates and recruit new hires differently.

Played key role in acquisition and integrating acquired businesses almost doubling company size.

Led HR support of cost-of-goods improvement strategy, including multiple plant closures, to achieve $50MM savings. Led the HR component of product transfer effort.

Redesigned and streamlined core HR processes and redesigned HR service delivery model to improve internal customer service. Created environment where resources and best practices were shared across departments.

Director, Human Resources Client Services 1999 to 2004

Southern California Edison, Rosemead, CA

Reported to SVP of HR, led HR organization for an $8.4B Southern California electrical utility. Responsible for full range of HR programs/services and led an organization of 54 HR managers and professionals supporting an employee base of 12,000.

Facilitated and brokered Change Management (OCM) capability for the entire company. Championed a common approach and tools for effective implementation and interventions.

Designed and implemented Strategic Workforce Forecasting and Planning Process (3-5 year planning horizon).

Member of executive team that designed / implemented business process integration initiative.

Designed and implemented Positive Employee Relations Strategy.

Redesigned and streamlined employee redeployment process during statewide energy crisis.

Senior Director, Human Resources 1996 to 1999

Hunt-Wesson, Inc., a ConAgra Grocery Products Company, Fullerton, CA

Reported to SVP of HR, created and led HR Shared Services organization for $2.5B consumer products food company. Managed core HR functions including compensation, benefits, staffing, labor/employee relations, EEO, HRIS, relocation and payroll. Led staff of 26 HR managers and professionals supporting an employee base of 7000 employees.

Developed labor negotiations strategy and directed negotiations resulting in $1MM savings.

Redesigned and implemented improved compensation programs including broadband structures, sales compensation and management incentive programs.

Designed and implemented management succession planning process.

Redesigned and implemented employee benefits change resulting in $1MM annual savings.

Transformed HR organization into business aligned and customer focused team.

Director, Human Resources 1991 to 1996

TRW REDI, Inc., Anaheim, CA

Reported to President, led HR function for national, real estate information services company employing 1200 employees. Functioned as member of senior management team and provided strategic HR support in start-up environment.

Supported company formation as a joint venture and the integration of formerly competing businesses into a single entity.

Designed and implemented HR policies/procedures, compensation programs, benefit plans, 401(k) plans, HRIS system, staffing process, workers compensation and safety.

Supported M&A activity and integration of acquired businesses.

Conducted succession planning and leadership development programs.

Implemented quality and process improvement initiative across multiple locations.

Pro Bono Volunteer Project Account Director 2013 to present

Taproot Foundation, Los Angeles, CA

Lead pro bono project teams to assist local non-profit organizations with variety of Human Capital needs and challenges. Recent service grant projects include Board of Director Strategic Design for the Boojum Institute and Human Resources Capacity Build for the Habitat for Humanity of Greater Los Angeles.

EDUCATION

BA, Sociology, (Minor - Labor Studies), California State University, Dominguez Hills, CA

Graduated Cum Laude

Graduate coursework towards MBA degree, California State University, Dominguez Hills, CA

Professional Certification as Senior Professional Human Resources (SPHR) 1996 - 2006



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