David Bakhtnia

Technical Enabler

408-***-**** acsk1b@r.postjobfree.com

Growth-Minded Executive

A technical professional with proven business acumen and combined technical, marketing, and innovative business strategies to assist Small and Medium sized corporations in assessing and implementing appropriate IT solutions.

Elite communicator continually focused on strengthening relationships with clients while provided comprehensive service.

Analytical strategist adept at identifying and isolating business challenges, as well as devising solutions to resolutely mitigate them into exceeding their goals.

Hired and directed 10 IT and Web departments.

Supervised the design, development, and support of 300+ websites.

Managed 40+ application integration utilizing CMS, CRMS, ERPS, e-Commerce, KMS, and e-Support.

Expedited the completion of 400+ (SMB) projects/programs, yielding 98% customer satisfaction.

Executed online marketing and advertising campaigns with over 600% ROI (200+ SMB).

Analyzed 50 competing products and proposed results to acquire the latest Enterprise Publishing System.

Directed IT, Web, and online marketing projects with virtual teams using Agile/Waterfall/Hybrid methods.

Areas of Expertise

Certified Technical Professional

Client Relationships

Business Development/Prospecting

Cost Control/Budgets

Sales & Marketing Strategies

Training & Leadership

Technical Solution Expertise

Small/Medium Business

Technical Skills

Solaris, BSD, Linus (CentOS, RedHat)

Windows (ADS, 2K)

Virtualization (KVM, VMWare, ESXI, VirtualBox)

CMS (Drupal, Joomla, WordPress, Custom-built)

Authoring Tools (FrameMaker, Scribus, SDL-XPP)

CRMS (Sugar, Vtiger, MS-Dynamics)

ERPS (Dolibarr, ERPS, ADempiere)

Business Objects (Webl, Deskl)

Illustrator, Photoshop, DreamWeaver, InDesign

Intranet tools (Wikis, SharePoint, WebSphere)

IDEs (Eclipse, Visual Studio, Aptana)

Oracle APEX, MS-SQL, MySQL, PL/SQL

XML/DTD/Schema/XHTML/HTML5/CSS

Python, PHP, Perl, Shell (Korn, Bash, Born)

Scrum/Agile, Hybrid, Waterfall

PM tools (Trello, GanttProject, ProjectLibre)

e-Marketing (SEO, SEM, PPC, social media, analytics,

e-Newsletter), lead generation, brand marketing

Experience & Results

Softinet Sunnyvale, CA 2002 - Present

Co-Founder/Director of Technology & Operations

Direct several aspects of the business including digital and traditional marketing, solutions architecture, business development, and program management, among others.

Create and directed leads lists, managed client qualification checks, and account acquisitions.

Manage online marketing/advertising, creating successful leads and accounts generation.

Gather clients’ requirements, providing the latest / most cost effective technical solutions/services, and monitor installations of successful IT and Web Applications / Services, from conception to completion.

Plan and effectively execute projects in diverse technical and marketing spaces.

Manage key stakeholders and vendors, successfully building positive relationships.

Create marketing programs and supporting materials, plan strategic roadmaps, manage day-to-day development, technical support, marketing programs, and operations.

Utilize PMBOK (waterfall/Agile/hybrid methods) to formulate project’s governance and management.

Planned, managed, and contributed to the complete SDLC of transaction processing tools (e-Commerce and POS)

Create innovative marketing/ sales strategies, building processes, and establish strong growth tracks.

Identify markets, plan and propose strategic phases, and direct teams to achieve business growth objectives.

Acquire new accounts, and managed over 400 contracts utilizing RFP, RFQ, and RFI.

Increase online traffic by 900% and 600% RIO, and boosted sales by 800%.

Understand client’s needs to reduce cost of ownership, develop architect, and oversee execution of engineering/integration of multi-disciplined web-application (CMS, CRMS, ERPS, KMS, e-Commerce, e-Support), voice-data networks, computing labs, and data analytics infrastructures.

Information Technology Specialist, California Legislative Datacenter, CA 2010 – Present

Assessed over 50 competing software products, created reports, and presented the competitive analysis to executives.

Developed, implemented, and tested various environments (development, test, and acceptance).

Created well-constructed and pre-defined publishing documents (Assembly and Senate Daily Files) and built reports for the State of California Legislative Counsel.

Manager of IT and Web Technologies, e-PLANNING, Inc. San Jose, CA, 2000 - 2001

IT Manager

Strategically planned and supervised the building of enterprise voice, data, and computing infrastructures.

Formulated foundation for a secure multi-location and multi-discipline financial corporation network.

Staffed an Agile IT department and lead them to plan, build, and support 24/7 corporate IT needs.

Web Manager

Created an easy to use Intranet by soliciting executives and stakeholders and understanding their needs.

Expedited document delivery, causing 700% reduction of printing and paper consumption.

Built operational Internet, Intranet, extranet, and web-based back office system within 5 months.

Previous experience

Co-founder and Managing Partner, Internetworking Communications, San Jose, CA 1996 – 2002

Web Engineer and Web Manager, NetManage, Inc. Cupertino, CA 1995 – 1999

Systems and Networking specialist, SoftTronics, Laval, PQ, Canada 1993 – 1995

Volunteer experience

Manager, IT and web marketing, PMI-Silicon Valley 2012 – Present Providing technical consulting and training to web (SEO, SEM, online marketing, UI/UX, and lean web/mobile programing) and IT (CMS back/front end, module/extension enhancements, digital asset management) acumen to PMI-Silicon Valley.

Education & Development

MS - Engineering Management and Leadership, 2001, Santa Clara University, CA, USA

Bachelor of Electrical Engineering, 1993, Concordia University, Montreal, QC, Canada

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