Richard W. Toothaker

**** ** ***** **. ● Belleview, FL 34420

Cell: 352-***-**** ● acsi69@r.postjobfree.com

Target Position

QUALITY DIRECTOR

Professional Profile

Strategic thinker who plans for the end result and avoids unintended consequences. Multiple years experience developing suppliers both domestic and overseas. Expansive range of skills spanning business planning, budgeting, action plans and leadership. Demonstrated success in managing quality, productivity improvement, and cost savings.. Strong background in developing Customer loyalty through high levels of service and quality products. Quantified record of delivering unprecedented bottom-line results as a hands-on manager with customer-centric focus and meticulous follow-through.

Core Competencies

ISO9000/TS16949/AS9100

Supplier Development

Change Management

TPS

Lean Six Sigma

Cost Saving

Statistical Process Control

Poka Yoke

Career Experience

Patina Solutions – Consultant / Contract Aug ’15 - present

Presently performing contract services focusing mainly with Automotive Tier One suppliers with new launch projects.

SPX – Ocala FL Sept ’14 – August ‘15

Producer of dehydration equipment.

Quality Director - (Contract position)

Responsible for multiple ISO9001 and ASME certified locations. Position was eliminated with the realignment of the business unit.

Accomplishments:

Reduction of warranty cost in by 60% in 9 months through process controls, supplier development and elimination of opportunities for failure.

Introduced DFMEA’s for Process and Design.

Introduced Rapid Response program for customer issues.

Implemented Field Service (warranty work) tracking process.

Florida Production Engineering, Cleveland OH Nov ‘13 – Sept ‘14

A specialty company supplying chrome plated plastic components to the automotive industry.

Quality Director (Contract position)

Hired to turnaround a facility presently operating at a $300K / month deficit. Reestablish an effective TS based Business system.

Accomplishments:

PPM Reduction from 7750 to 2275.

Internal Scrap reduction: 40%

Implemented Poka Yoke methods in 7 processes

TS recertification evaluation audit passed with 1 minor finding.

JW Aluminum, Williamsport, Pa 2012 – 2013

A mid-sized rolled aluminum products manufacturer supplying foil to the pharmaceutical, food and aircraft industries.

Quality Manager/ Management Rep (Contract position)

Hired (1 year contract with option for permanent position) to completely overhaul a failing and ineffective Quality Management System, lead the corrective action process and improve recovery.

Reduced major customer rejection rate from 10.3% to <1%.

Total new QMS implemented with 0 audit findings with first surveillance audit.

Eliminated major cause of internal rejections.

Appointed as Project Lead to Corporate Vital Projects program.

Richard W. Toothaker Page 2

Faurecia, Kansas City, MO 2009 - 2012

A large multinational company that provides seating, interiors and exhaust systems to most automakers worldwide. This facility supplied all the seating systems for the Chevrolet Malibu and Buick LaCrosse. This J.I.T. facility lost the contract with GM and was significantly downsized in July and eventually closed.

Quality Manager/ Management Rep (Contract position)

Responsible for all Product & Service Quality, TS certification and FES (Toyota Production System).

Reduced PPM from 157 to 4 PPM within 5 months.

Reduced internal scrap by 28% within 4 months.

Lead TS16949 recertification audit with only 2 minor findings against the plant.

Installed numerous Poka Yoke processes.

Alcoa, Chicago, IL 2004 – 2008

World’s largest aluminum company supplying Aerospace, transportation, automotive, building and construction industries with $35B in revenue and facilities in more than 65 countries. Position was eliminated upon sale to SAPA.

Corporate Manager of Quality and Alcoa Business Systems (TPS)

Maintained ISO9000, AS9000, TS16949 national and international certifications, and all Plant level Quality Documents. Internal auditor for OpEx (Operational Excellence) program.

Investigated and resolved excessive customer rejection levels. Consulted with customers to identify needs and translated requirements into manufacturing practices that decreased customer rejection rate as much as 40% for two consecutive years.

Achieved successful Variation reduction that reduced internal scrap volume up to 30%.

Hydro Aluminum, Rockledge, FL 2001 – 2003

Third largest aluminum company worldwide with $27B in annual revenues and facilities in more than 40 countries. Position was eliminated during the merger of Hydro and VAW.

Quality Manager

Managed all Production, Supplier Quality and Engineering, utilized APQP (Advanced Product Quality Planning) for new product development, pre-production, production, scheduling and delivery. Determined and implemented actions for improved processes, inspection and audit procedures, and implemented mistake proofing operations.

Instituted Statistical Process Control (SPC) and related variable reduction methodologies that drove efficiency levels from 81% to 92%.

Eliminated non-value added procedures negatively effecting quality costs that gained 40% improvement in cost.

Trained personnel in SPC functions resulting in 90% improvement in production over two years.

Integrated ISO14000 (Environmental) program into existing Quality System. (Zero findings in all audits)

Transpo Electronics, Orlando, FL 1995 – 2001

$100M company providing services to Aftermarket and OEM automotive businesses.

Quality Manager

Setup Quality Programs at supplier facilities in Ireland, China (2), Singapore, and Batam.

Introduced single piece part flow, mistake proofing, cell concept, audit vs. inspection, self inspection, supplier evaluation

Improved processes that reduced scrap from 7% to 1%.

Provided on-site customer consultations to determine needs focused on improving services.

Implemented Total Quality Management (TQM) program, and ISO and QS 9000 requirements

Earlier Experience:

Invacare Corp., Lake Mary, FL

Quality and Engineering Manager 1989 – 1994

Responsible for all product design, R&D projects and Quality Systems

Introduced single piece part flow, mistake proofing, cell concept, audit vs. inspection, self inspection, supplier evaluation

Conducted customer focus groups for new product design and evaluation.

Implemented Total Quality Management (TQM) program(forerunner of Six Sigma), and ISO and QS 9000 requirements

Education

University of Florida

Professional Development

University of Tennessee

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