CHAN K. HAN
Ypsilanti, MI ****7
acsi0v@r.postjobfree.com
Objective: A Insurance and Financial Services Sales & customer service position.
Employment History:
AARP Foundation, Ann Arbor, MI
10/2014 – 05/2015, Part time program assistant.
Worked as a part time program assistant at the AARP Foundation, SCSEP project.
Citi Mortgage, Ann Arbor, MI
5/2012 – 6/2013, Mortgage Processor
Worked as a Bilingual Mortgage Processor in the Citibank North America Division. I supported English and Korean speaking customers.
Wells Fargo Mortgage, Farmington Hills, MI
06/2011 - 04/2012 Home Mortgage Consultant
Worked as a Home Mortgage Consultant, worked on inside and outside sales, Mortgage pre-approvals, mortgage loan applications, helped with loans in operations. Worked on Conventional, FHA, Home Equity Loans, HARP loans.
Adecco Employment Services, Ann Arbor, MI
03/2010 - 04/2011 Loan Modification Specialist
Worked on a Portfolio Loan Modification Project at the Citi Mortgage In Ann Arbor.
Answered customer inquires, handled phone applications, processed loan modification files. Used Citi Mortgage computer systems; LPM, citiworks, Filenet, Mainframe, DSL, excel, Word, Outlook.
Tongji Mortgage, Ann Arbor, MI
06/2004–12/2008 Mortgage Loan Officer
Residential mortgage loan origination, loan processing. Worked on Conventional, Subprime, Home Equity loans. Worked flexible work hours.
Education:
MA, Major: Language and International Trade, Eastern Michigan University.
BS, Major: Computer Science, Eastern Michigan University, MI
Other/Miscellaneous:
Loan Officer license training course, Mortgage University, Southfield, MI.
Completed business courses in Finance and Accounting.
Used PC software: Excel, Word, Outlook.
At PNC Mortgage, Southfield, MI, Branch Sales Award, 1994-1995.
Volunteer work at Food Gatherers/Ann Arbor Hunger Coalition food service, 1997-2007.
Korean-American Society of Ann Arbor, officer, 1999-2003, 2009-2011
I am fluent in Korean. I am open for relocation.