Pramod Kumar

MCP, MCSA, MCSE, MCITP,

(Open to relocate nationwide)

Email:acsi0s@r.postjobfree.com Phone: 412-***-****

Professional Summary

Pramod Kumar is an Exchange Engineer with over 10 years of experience in IT field related to administration of various versions of Microsoft Exchange server.

His strength includes strong analytical capabilities, conceptualization skills. He is self-motivated and team player to work in a fast, busy, and under pressure environment. He has proven skills in project management and possesses excellent communication skills along with sound ability to interact with technical and business resources with clarity and flexibility.

CERTIFICATIONS:

• Microsoft Certified Professional

• Microsoft Certified System Administrator

• Microsoft Certified System Engineer

• Microsoft Certified IT Professional (MCITP)

• Microsoft Certified Technology Specialist (MCTS)

• Microsoft Certified Solution Associate

Professional Qualifications:

Accomplishments

Projects

1

MS Exchange 2013 Migration Lead And daily maintenance of Exchange Environment.

Organization

Sherman International

Role

Migration Engineer

Duration

2013-2014

Environment

Windows 2008/20012 Server, MSSQL,

This Project to Plan, Test & Migrate over 400 mailboxes from exchange 2010 to exchange 2013

And maintaining the system

Install new server with Windows Server 2012 and Exchange Server 2013

Used Microsoft exchange server deployment assist

Move all users to new server

Migrate public folders to new public folder mailboxes

Tested connectivity through RCA,

Tested Auto discover, email auto configuration,Cerificates, Edge Sync settings

uninstall Exchange 2010

Monitoring of functioning of mailbox database, mailboxes, users outlook clients

Ensuring proper Backup of database, managing mail flow issues, patches, hot fixes.

Monitoring and resolving issues related to auto discover, virtual directories, OWA, Active sync.

Professional Qualifications:

Accomplishments

Projects

2 MS Exchange 2010 Migration Lead

Organization Sherman International

Role Migration Engineer

Duration 2009-2010

Environment Windows 2008 Server, MSSQL,

This Project to Plan, Test & Migrate over 400 mailboxes from exchange 2007 to exchange 2010

Upgrade existing Exchange 2007 servers to Exchange 2007 Service Pack 2 (SP2).

Deploy Exchange 2010 servers in this order:

Client Access

Hub Transport

Unified Messaging

Mailbox

Configure the Exchange 2010 Client Access server.

Configure the Exchange 2010 Hub Transport server and the Unified Messaging servers.

Move mailboxes from Exchange 2007 to Exchange 2010

Professional Qualifications:

Accomplishments

Projects

3 MS Exchange 2007 Migration Lead

Organization Sherman International

Role Migration Engineer

Duration 2006-2007

Environment Windows 2008, MSSQL,

This Project to Plan, Test & Migrate over 400 mailboxes from exchange 2003 to exchange 2007

Preparing for Exchange Server 2007 •Preparing for an Exchange Server 2007 Transition

Preparing a new server for Exchange Server 2007

Installing and Configuring Exchange Server 2007 •Installing Exchange Server 2007

Configuring the Product Key

Configuring the Client Access Server

Configuring the Hub Transport Server

Configuring the Mailbox Server

Migrating Exchange Remote Access •Configure SSL Certificates

Publish Outlook Web Access on the ISA Server 2006 Firewall

Migrating Email Routing •Publish Incoming SMTP to Exchange Server 2007

Route Outbound Email through Exchange Server 2007

Migrating Mailboxes

Migrating Public Folders

Removing Legacy Servers •Move the Offline Address Book

Remove Public Folder and Mailbox Databases

Remove the Recipient Update Services

Remove Routing Group Connectors

Uninstall Exchange Server 2003

Completing the Transition •Upgrade Email Address Policies

PROFESSIONAL EXPERIENCE

Tata Consultancy Services-Texas

July 2015 Till Date

Consultant

Designs and implements solutions for user and computer management using Microsoft Active Directory.

Administers Windows 2003 and 2008/2012 Domain Controllers in a multi-forest Windows domain environment.

Assists in the day-to-day support, management and troubleshooting of a global, multi-forest Windows domain environment.

Installs forest, domains and child domains.

Adds and removes domain controllers, including brute force removal (metadata clean up)

Evaluates sites, subnets, and replicates before expanding a network.

Maintains and recovers Active Directory Domain Services using System state backup.

Establishes trust relationships between domains and between forests. Monitors status of all trust relationships to customer domains to ensure that they are functioning properly.

Uses Active Directory Users and Computers to view or change the location of domain-wide operations master roles.

Monitors replication on all domain controllers to ensure Active Directory is replicating.

Administers Active Directory delegated permissions, object types, Group Policy both manually and with automated tools like Quest and Active Administrator.

Effectively communicates, both verbally and written, with managers and other team members.

Prepares for upgrades to the Schema.

Automates tasks using scripts for Active Directory activities

Troubleshoot network routing, TCP/IP subnets, network security and AD related ports and protocols, DNS, DHCP and WINS

AD authentication via Kerberos, NTLM, and LDAP/LDAPS.

Messaging engineering experience within an enterprise environment - utilizing Exchange 2013/2010 Hands on engineering experience with Administration and support of O365 (office 365) in an enterprise (25,000+ end users) environment

Expert understanding of Exchange roles and configuration, high availability, capacity planning, DAG's, PowerShell and other administration scripting tools.

Expert understanding of Exchange Online Hybrid Co-Existence and Exchange Online management.

Strong knowledge of ADFS & Directory Sync. Strong knowledge of wireless/mobile products such as Blackberry, ActiveSync, iOS. Strong knowledge of third party Exchange email archiving platforms.

Worked as part of corporate engineering/support teams

Good decision making and communication skills

Good understanding of regulatory requirements for messaging environments

Ability to create engineering blueprints, detailed designs and author documents and test plans etc.

Ability to think outside the box

Ability to manage multiple complex technical engineering deliveries essential.

Ability to estimate effort and manage, prioritize delivery (engineering projects and day to day issue / lifecycle requests)

Ability to work under severe pressure and harsh timelines.

Techmahindra (Americas)-Ohio

September 2014 July 2015

Consultant

Worked with various Exchange Migration team with regard to migration of mailboxes in cross –Forest scenario.

Used Tools like ADMT and prepare –Moverequest.ps1 scripts for converting user accounts to (MEU) with proxy address.

Used Tools like Binary Tree Protocol for GAL synchronization between Inter-Org exchange forest.

Migration of mailboxes from on premise 2010 server to Office 365

Migrated various applications on windows server 2003, 2008 to windows server 2012.

Validated with Vendors for Application Compatibility and license procurement to run on Windows server 2012

Worked with various application team Eliminating more than 400 obsolete servers & sunset and decommission servers.

Worked with infrastructure teams with regard to Performance testing of Applications in QA and also did production fixes in Staging.

Consolidated under Utilized windows Servers as per Memory, CPU Utilization.

Review Infrastructure, application, storage Mappings

Co-ordinate with Application Data Collection

Review AS-IS Architecture with Projects teams

Worked with Clients system administrator in creating framework for Setting up Linux FTP Server.

Worked with various State Agencies to find a solution regarding the file move operations from Linux FTP server directories (SFTP, BizTalk process, or Apache Service Mix scripts)

Got new servers in verified as per specs. Sheet

Got all Application software downloaded on their respective application server

Co-ordinated with client’s DO-IT regarding granting necessary access admin rights on newly created windows servers

Sherman International Corporation, Pennsylvania Jan 2006 – August 2014

Exchange Engineer

Professional Experience with Microsoft Exchange Servers 2003/2007/2010/2013 and Active Directory.

Performing critical changes and performance tuning on messaging servers.

Extensive expertise in Troubleshooting’s for Microsoft Exchange 2003/2007,2010,2013

Managed messaging environment with Exchange Server 2003/2007,2010,2013

Administrated Windows Active Directory, Group Policy and Windows 2003/2008, 2012 Server with regard to replication issues.

Monitoring Queues on all exchange Server, configured alerts.

Performing Offline Defrag. on databases

Troubleshoot and resolved escalated/executive messaging incidents/requests including email delays, email and calendar tracking, delegate/folder permissions, email archiving, storage quota limits, and diagnosing NDR

Administered, maintained email archiving and retention policies

Performed cleanup of Exchange public folders and OUs for maintenance and preparation of migration

Maintained and updated and repaired the Global Address List (GAL) and domain infrastructure, DNS, DHCP

Authored and maintained knowledgebase articles for end users and help desk staff related to messaging.

Configured, maintained and monitored Microsoft Forefront for message hygiene including spam filtering, anti-virus, secure mail, email encryption, message tracking, custom policies and filters, and requests

Sherman International Corp. Pennsylvania Jan 2005 to Jan 2006 Messaging Administrator

Administered, updated and monitored Exchange 2003.

Troubleshoot and resolved escalated tickets and requests including shared mailboxes and folder permissions, retention policies, custom forms, Offline Address Book (OAB), Free/Busy

Performed Active Directory administration – Group Policies (GPO), permissions cleanup, update AD schema

Updated Exchange and messaging enterprise software to latest service packs and updates

Restored databases and mailboxes from Symantec Backup Exec

Scripted PowerShell commands to repair Exchange CCR mailbox databases

Planned and executed Active Directory Migration from Windows Server 2003 to Windows Server 2008

Migrated users, PCs and groups to Windows 7, Office 2003, office 2010, office 2013

Troubleshoot: AD, Outlook/Exchange, and WebEx.

Created and utilized technical documentation in knowledgebase for end users and IT

Actively tracked, escalated and followed up on cases using Remedy ITSM

Configured and troubleshoot DNS Forward/Reverse Lookups on Domain Controllers

Performing critical changes and performance tuning on messaging servers.

Resolving Technical issues for Microsoft Exchange 2003.

Managing Recipient spam list, safe aggregation list

Ensure high availability of mail servers, monitoring exchange routing issues

Used exchange tools like, ExMON,ExBPA, Database Recover Management tools for Exchange recovery

Message tracking and troubleshooting to resolve mail issue using tools like ExTRA, checking

SMTP queues, directory look up, remote delivery

Lead and support for deployment of encryption for laptops throughout the organization

Administrated Linksys series routers

Provided guideline for existing and new infrastructure design to be aligned with the organizational policies and procedures as well as security best practices

Message Routing Issues

Exchange Public Folder issues

Setting up OWA, Certificates

Filtration of Inbound emails

Managing users with outlook, 2003, 2007, on client machines.

Archiving and Back up Email stores

Track message and verify integrity of exchange store.

Monitored and analyzed logs from Firewalls, IDS and central antivirus systems

Planned and conducted Information Security awareness program throughout the organization

Conducted Vulnerability scanning and assessment for IT network and systems using Wireshark, Angry IP scanner, Path ping tools and did remediation activity with responsible system administrators

Performed security assessments and vulnerability mitigation of Windows and Enterprise Linux systems

Sherman International Corporation, Pennsylvania Jan2005-Jan 2006

System and Network Administrator, IT Division

•Performed daily backup and maintenance of Active Directory and Exchange Server along with testing of restore procedure

•Implemented NAT and security policies on our Watch guard firewall

•Used various networking tools like pathping, Angry IP scanner, port query, Wireshark etc.

•Designed, implanted, monitored and troubleshoot new LAN/WAN, infrastructure for central and branch offices

•Developed, implemented and maintained centralized antivirus system

•Ensured secure operation of in house computer systems, servers, and network connections. This involved constant monitoring and administering of windows 2003, 2008 servers and firewall logs, scrutinizing network traffic, establishing and updating virus scans

•Make sure fixes, patches on servers, service packs on windows servers and workstations are up to date.

•Check back up logs and changed tape backups on daily basis

•Check event viewer on servers

•Check internet bandwidth, managing OSI model.

•Resolve system space issues

•Performing health check on servers

•Gave role-based access control to restricting system access to authorized users Using DAC and MAC policy

Experience with TCP, IP and IP routing, LAN, WAN, OSI model and fiber optic technology.

Experience with contract management and knowledge of technical task order creation and oversight.

Extensive knowledge of 24-7 implementation and management of information technology support operations to include help desk, Call-in support and work priority management, and the use of Remedy.

Sherman Intl. Corp, Pennsylvania Oct 2001-Dec 2004

Web Developer/Engineer

• Development of maintenance of the company’s databases and Website. Specific duties of this position will include (1) applying knowledge of programming techniques and computer operating system (2) Designing and configuring systems

• Developing and implementing interactive links according to company’s parts, spares and warehouse/ inventory databases.

• Formulating plans and outlining steps required to develop programs using structured analysis and inventory databases to create and maintain unified web based sales tools, inventory control, and finance and accounting systems.

E Technology.com-Software Development Company-India 2000-2001

Oracle Software Programmer

Trainee (Oracle Software Programmer) at SSI (India)

1999-2000

Astt. Manager (Corporate Relation & Business Marketing)at Fenner (India) Limited

1997-1999

Junior Officer (HRD) at Neco Limited (India)

1994-1996

EDUCATION:

BACHELORS DEGREE- 1994-DELHI UNIVERSITY-INDIA

Master of Business Administration (MBA)-FORE SCHOOL OF MANAGEMENT-1997-INDIA

Diploma in Network Administration-PITTSBURGH, PA-2007

TECHNICAL SKILLS

Microsoft server technologies

Exchange 2013/2010/2007

Outlook, OWA

Active Directory

Windows Server 2003/2008

Forefront Protection for Exchange

(FOPE, FPE. EOP)

IMAP, POP3, HTTP, SMTP, MAPI, RPC

TCP/IP, DNS, DHCP

Windows 8/7/XP

Office2003/2007/2010

Enterprise software

Symantec Backup Exec

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