Antisha Arnold

**** **** ****

Round Rock, TX, **665

acshv6@r.postjobfree.com

512-***-****

Objective: To find a position where I can utilize my customer service skills NEXXLINK

Customer Service Austin, TX 2013-2014

Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business.

CCMS X-RAY

Housekeeper San Marcus, TX 2012-2013

Sweep, scrub, mop and polish floors, vacuum clean carpets, rugs and draperies, shampoo carpets, rugs and upholstery, dust and polish furniture and fittings, clean metal fixtures and fittings, empty and clean trash containers, dispose of trash in a sanitary manner, wipe down glass surfaces, wash windows as scheduled, maintain all cleaning equipment and materials in a safe and sanitary working condition, monitor and report necessary domestic repairs and replacements. 512 exSalonce Hair Salon

Receptionist Austin, TX 2009-2012

Assisted customers with appointment booking, customer service and assisted customer with any questions and problems with service. retail sales and inventory management. Provide excellent service consistent with the property's core service standards and brand attributes. Proactively greet, interact, and assist staff in a professional manner to foster and promote a cooperative and harmonious work environment. Assist guests with booking appointments. Receive, direct and relay telephone messages and fax messages. Pick up and deliver the mail. Open and date stamp all general correspondence. Maintain the general filing system and file all correspondence. Assist in the planning and preparation of meetings. Maintain an adequate inventory of office supplies. Respond to public inquiries. Customer service and perform other related duties as assigned.

Magic Years Daycare

Lead Teacher Austin, TX 2004-2007

Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children in the program. Provide nutritious snacks and lunches, provide adequate equipment and activities. Ensure equipment and the facility are clean, well maintained and safe at all time.

Establish policies and procedures including acceptable disciplinary policies, ensure children are supervised at all times, provide various experiences and activities for children including songs, games and story telling. Help build children self- esteem, comfort children. Establish routines and provide positive guidance, provide a safe and secure environment for children to feel comfortable. Implement positive discipline when required, clearly and effectively communicate in a manner that children understand. Observe children and make note of progress, maintains a record of that growth and keeps parents up to date. Customer service.

A- Temps

Data Entry Clerk Austin, TX 2000-2001

Sorts the tickets by year and state/nationality of driver license. Routes older tickets to Driver License Division. Reviews tic to ensure accuracy and legibility of information. Refers to error list printout to determine tickets that need to be pulled from the manual files in order to correct information in the database. Process warrants in to the DPS database. Customer service, responded to routine information inquiries and or routes calls to the appropriate person for response. All Staff Personal

Data Entry/Mail room Austin, TX 1998-1999

Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data, inputting lists of numbers, items, customer information into computer. Compile, sort and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors. Store completed documents in appropriate locations, Locate and correct data entry errors, or report them to supervisors. Customer service, maintain logs of activities and completed work..Sort incoming mail, opening envelopes by hand, date-stamp incoming mail, and place it in carts for distribution. Received inbound calls and assisted with unclaimed property. Education:

Stephen F. Austin High School, Austin, TX

Diploma

References

Teryn Brown Loretta Luckey Vatina Wahlon

Co-Worker Supervisor Manager

512-***-**** 512-***-**** 512-***-****

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