Golam Hussain

Sr. QA Analyst

Mesa, Arizona

480-***-****

E-mail: acshdf@r.postjobfree.com

OVERVIEW:

Experienced in the field of Information Technology with emphasis in the fields of Software Quality Assurance, documentation, and training. Extensive experience in testing both Client-Server and Web based applications using Manual and Automation tools. Proficient with all phases in SDLC (Software Development Life Cycle), Development Methodologies (Waterfall, Agile) and STLC (Software Testing Life Cycle). Excellent analytical, troubleshooting, and interpersonal, communication, presentation skills and Leadership Qualities. Extensively used Quality Center (ALM).

PROFESSIONAL SUMMARY:

Experienced in Software Quality Assurance Techniques and Software Development Life Cycle (SDLC).

Work with project teams and participate requirements review to ensure testability of function and applications.

Experienced with creating Test plans and Test-cases for various phases of testing (i.e. functional testing, regression testing, and smoke testing).

Expert in creating Requirements Traceability Matrices (RTM) ensuring test coverage.

Expertise in Black Box testing including Smoke, Functional, Integration, Regression, System, User acceptance (UAT), Positive and Negative, Security, GUI, Backend, cross-browser and ad-hoc testing.

Liaise with developers, business analysts, and user representatives in application design and document reviews

Involved on testing the new functionalities based on Test Cases and coordinated with development team for fixing the issues.

Participated in Risk Assessment and Risk Mitigation activities with the core team.

Participate in weekly project meetings and organize Defect Meetings and Triage

Provide daily QA Status report that included Test Matrices and defect reports.

Experienced in testing Web Services using SoapUI.

Validated WSDL, XSD, and XML for testing of Web Services and XML files for the request and responses.

Proficient in HP deviceConnect for Mobile Testing through UFT.

Experienced in Defect Tracking and problem resolution

Expert in HP ALM (Quality Center) with Requirements, Test plan, Test lab and Defect modules as a user as well as an Administrator creating domains, projects user with various roles.

Experienced in HP Lab management modules.

Experienced in writing UFT/ QTP Test Scripts using Descriptive Programming and enhanced the scripts using Parameterization, Synchronization, Correlation, Regular Expressions, Check Points and Customized Exception handling.

Strong knowledge of database Schemas, SQL Language, querying Tools (such as TOAD, SQL developer) using oracle, My SQL and performing database testing, data manipulations, etc.

Strong analytical and problem solving skills.

TECHNICAL SKILLS:

Testing Skills:

Manual, Automation and Web service testing.

Testing Tools:

HP Quality Center (ALM11), HP Quick Test Professional (UFT 11.5), JIRA, SOAPUI, SharePoint, HP DeviceConnect.

Programming Languages:

VbScript, Java, C++, JavaScript, HTML, PL/SQL

MS Office:

MS project, MS Visio, MS Outlook, MS-Word, MS Excel, MS PowerPoint and MS -Access.

Database:

Oracle, Access, MS-SQL Server-2008.

DB Tools:

SQL Navigator, SQL Developer, SQL+

OS/Platforms:

Win 2007/XP/2000/NT, MS DOS

Methodology:

Agile (Scrum, XP), Waterfall and V- Model

WS Technology:

SoapUI, XML, XSD, WSDL, UDDI, Web Services

HP ALM Admin/ Quality Engineer April 2015– Present

Desert Schools Federal Credit Union

Phoenix, Arizona.

Desert Schools Federal Credit Union is a federally-insured & chartered, 356,092-member credit union based in Phoenix, Arizona. Desert Schools is the largest company of its kind in Arizona, managing $3.2 billion in assets as of July 2013. The KeyStone banking software (an innovative core systems technology for today's credit union needs) has been implemented. I was assigned to ensure the quality of the application and also was held responsible for ALM 11.52 HP (Quality Center) Process Development and Implementation as an ALM administrator.

Role and Responsibilities:

●Experienced in designs, documents, manages and executes test cases, test scripts, test sets and test suites.

●Involved in advises and participates in the design and maintenance of the QA environments.

●Involved in identifies, analyze and documents defects, questionable functions, errors and inconsistencies in software program functions, outputs, online screens, content and security.

●Experienced in QA testing procedures to ensure all computer applications are defect-free, compatible, adhere to Company and departmental standards and meet customer requirements.

●Excellent in analyze business and technical requirements to create deliverables that meet stakeholder needs.

●Created traceability matrix between requirements and test cases.

●Experienced in performing Smoke Testing, Functionality Testing, Regression Testing, GUI Testing and supporting User Acceptance Testing.

●Proficient to work with Cross-functional teams in understanding the quality needs and making sure the products are tested thoroughly and released with highest quality possible.

●Effectively involved in defect tracking, custom reporting, reviewing and analyzing test results using ALM (HP Quality Center).

●Assisted in training new users to get up the speed with companies ALM process.

●Assisted in QA and Validation Testing (Manual and Automated using UFT 11.5).

●Experienced in data validation testing using SQL.

Environment & Tools:

ALM 11.52 HP (Quality Center), Oracle, MySQL, PL/SQL, Window 7/10/XP/Vista, HTML, XML, Waterfall, Agile, SharePoint. HP deviceConnect (Mobile Testing), HP ALM Synchronizer TFS Server.

Sr. QA Analyst August 2014– March 2015

CVS Caremark Corporation

Scottsdale, Arizona

CVS Caremark Corporation is one of the largest integrated pharmacy online services provider. CATS Application is an Integrated Specialty pharmacy system being implemented by CVS Caremark. I was assigned to ensure quality of CATS application (Rx, Orders and eRx).

Role and Responsibilities:

●Involved in various phases of Software Development Life Cycle and expertise in handling Test Life Cycle activities which includes Test Planning, Test Design and Test Execution, logging defects, retesting, preparing reports.

●Experienced in Methodologies like Agile and Waterfall.

●Involved in testing newly developed applications and minor and major enhancement of existing application and Screens.

●Coordinating, organizing and managing testing efforts between offshore and onsite QA teams.

●Excellent in analyze business and technical requirements to create deliverables that meet stakeholder needs.

●Created traceability matrix between requirements and test cases.

●Experienced in performing Smoke Testing, Functionality Testing, Regression Testing, GUI Testing and supporting User Acceptance Testing.

●Responsible to work with Cross-functional teams in understanding the quality needs and making sure the products are tested thoroughly and released with highest quality possible.

●Effectively involved in defect tracking, reporting, reviewing and analyzing test results using Quality Center.

●Generated detailed reports of the bugs, the pass-fail reports and the Test results to send finally to all stake holders.

Environment & Tools:

Quality Center10 (ALM), Oracle, SQL Developer, PL/SQL, CATS (CVS Internal Database System), Window 7/XP/Vista, HTML, XML, Waterfall), SharePoint.

QA Analyst April, 2014– July, 2014

Quintegra, Phoenix AZ

Quintegra’s HMIS (Hospital Management Information Systems) is a revolutionary solution with end-to-end features for simplifying hospital management. The HMIS is designed to cover a wide range of hospital administration and management processes. The Drug Order module has been implemented to fetch the stock details from the system.

I am responsible for testing, analyzing, narrowing down, documenting and verifying problems with drug order module.

Role and Responsibilities:

●Gathered and analyzed Business, Functional Requirements, System Specifications, and Design documents.

●Involved in Requirement Gathering and analysis.

●Created Test Plan, Test Scenarios, and Test Cases for all the Sprints.

●Executed Test Cases for web based application.

●Identified and Log Defects/bugs and communicated with developers to get them fixed in a timely manner.

●Performed Web Services and XML testing using SoapUI.

●Retrieved the WSDL via WS discovery endpoint URL into SoapUI.

●Tested the Web Service by giving input in WSDL and checked the responses per requirement document.

●Executed Test Script in SoapUI for all the existing web services at the end of each Sprint to ensure all the previous functionalities are intact.

●Used multiple set of data for Data Source and Data Sink in form of excel files.

●Verified the input XML and the output XML for Data Transmission.

●Retrieved data based on test criteria using SQL Developer.

●Responsible for reporting and tracking the bugs using Quality Center 11 (ALM).

●Performed Smoke, Functional, Ad-hoc, Regression, Positive and Negative testing of the applications.

●Participated actively in Sprint Planning Meeting, Daily Scrum Meeting and Sprint Retrospection Meeting.

Environment & Tools:

Quality Center 11 (ALM), Oracle, SQL Developer, PL/SQL, C#, .NET, VB, Window 7/XP/Vista, HTML, XML, XSD, WSDL, Web Services, Agile (SCRUM).

QA Analyst May, 2012 – March, 2014

United Health Group, Phoenix, AZ

UnitedHealth Group, leader of worldwide in helping people live healthier lives and helping to make the health system work better for everyone. The SSO Login Authentication has been implemented to provide secure and easy access to employees to their respective internal applications and systems on a single login. SSO (Single Sign On) authentication application provides one time registration for all supported application to the users. I was assigned to ensure quality of the application.

Role and Responsibilities:

●Actively involved in gathering and understanding the business requirements by working closely with developers to create and executed software test plan, test cases and script to uncover, identify and document software problems and their causes in all phases of testing lifecycle.

●Involved in Smoke, Functional, and Integration, System, E2E, Regression, UAT Test execution and management.

●Closely worked with QA manager to implemented QA process (e.g. defect tracking, test case management, testing strategies etc).

●Wrote and executed SQL queries in validating test results.

●Supported the use of QC for automation matrices tracking and test execution.

●Developed test scripts using QTP for Functionality and Regression Testing.

●Provided daily QA Status report that included Test Matrices and defect reports.

Environment & Tools:

Quality Center 11 (ALM), Quick Test Pro v11.5, Oracle, SQL Developer, PL/SQL, C#, .NET, VB, Window 7/XP/Vista, HTML, IE 9.0, Mozilla Firefox, Waterfall.

Quality Analyst Feb, 2009 – April, 2012

Credit Suisse,

Columbia, SC

Credit Suisse is a leading financial services company, advising clients in all aspects of finance across the globe and around the clock. Credit Suisse offers its clients advisory services and customized products. Its divisions are supported by Shared Services functions which provide corporate services and business solutions while ensuring a strong compliance culture.

Credit Suisse PLUS application provides easy access to the full suite of research analysts and products alongside the latest analytic tools. Get seamless access to the Bank’s global thought leadership. I was assigned to ensure quality of the application.

Role and Responsibilities:

●Reviewed of business requirements and design specifications to ensure traceability and testability.

●Wrote test plan, test cases based on BRD and Technical Specifications.

●Created test cases that include component testing, integrated and system test coverage for the changes being implemented

●Defined and tracks quality assurance metrics such as defects, defect counts, test results and test status

in Quality Center during test execution phases.

●Performed Functional, Negative, and Regression and smoke Tests on enhancements to the web application.

●Developed SQL/PL-SQL scripts for applications database testing specially for Oracle and MS SQL Server.

Environment and Tools:

Quality Center, Agile (Scrum), SQL, VBScript, Windows 7/XP/Vista, UML, HTML, Internet Explorer, Mozilla Firefox, JIRA, Microsoft Office suite (Word, Excel, Power Point, etc.)

EDUCATION:

Bachelor of Commerce, (Business Management)

TRAINING:

Training on Structured Testing

Training on SQM (Software Quality Management)

Training on ALM ( HP Quality Center)

Training on Test Automation Methodology

Training on UFT/ QTP (Quick Test Professional)

Training on SoapUI Testing

Training on HP deviceConnect (Mobile Testing)

Training of HP Lab Management

Training of HP ALM synchronize TFS 2012

MEMBERSHIP:

Member of Quality Assurance Institute (QAI, USA)

Member of Society of Software Quality (SSQ)

Member of Sticky Minds.com

Member of International Institute for Software Testing (IIST)

VISA STATUS:

U.S. Citizen

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