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Medical Assistant Customer Service

Location:
Chicago, IL
Posted:
November 15, 2015

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Resume:

Crystal M. Jones

**** *. ***** **. **** C

Chicago, IL. 60612

773-***-****

acsgps@r.postjobfree.com

Objective:

To work within a dynamic company where I can utilize my professional experience, while growing and prospering within.

Education:

Chicago State University-Chicago, IL.

August 2012-Current

Degree of Study: Bachelors of Science of Public Health

Illinois School of Health Careers- Chicago, IL

October 2004-April 2005

Area of Study-Medical Assisting and Phlebotomy

Completion of 160 Externship hours

Professional

Experience: Northwestern Specialist for Women-Chicago, IL.

May 2012-Current

Patient Representative/Certified Medical Assistant

Answer and direct Physician and Nursing staff phone inquiries/ messages

Schedule patient obstetric and gynecological appointments

Input Health Insurance information into Electronic Medical Registration

Triage Patient phone calls

Phone in Patient Prescriptions

Perform Insurance verification and Pre-Authorizations

Room patients, obtain patient vitals, assist physician with gynecological procedures

ATI Physical Therapy- Chicago, IL.

February 2011- June 2012

Front Office Patient Coordinator

Answer telephones and schedule patient appointments

Handle Insurance Verification and Work Comp and Auto accidents authorizations

Collect all monies for the day and Complete Billing Charge Reviews daily

Perform daily task according to Company policies and procedures

Midwest Orthopaedics at Rush Hospital

March 2006-March 2010

Certified Medical Assistant/Phlebotomist; Patient Coordinator

Assist patients to exam rooms for follow-up

Collect Health Insurance information and Co-payments

Remove staples and/or stitches from Post-op patients

Saw off Orthopaedic Cast

Draw-up and assist Orthopaedic Surgeons with Cortisone Injections

Instruct patients on Post-operative care

Order and stock all office supplies and Patient Medications

Licensures: American Medical Technologist-

Certified Medical Assistant and Phlebotomist- July 2006

References: Will be furnished upon request



Contact this candidate