NICHOLE SOMERS

***** * **** ****** *** #**** Phoenix, AZ 85054 847-***-****

acsgjv@r.postjobfree.com

Summary

I am accustomed to working in a very fast paced environment and have strong

organizational and communication skills, which I feel would be an asset to my next

employer. I am very eager to work with a company that values efficiency and quality

customer relations to allow me to share my experience and positive work ethics.

Computer Skills

Familiar with Microsoft 2013. I have worked with Word, Excel, PowerPoint,

and Access.

I am familiar with Book4Time

Experience

2009- Color Care Specialist, Mario Tricoci Hair Salon and Day Spa

Present

Form and maintain professional relationship with guests

Provide a thorough consultation

Keep clients records up to date

Mix, formulate, and apply chemicals carefully and efficiently

Sanitation and cleanliness

Promote salon events

Inventory count and weekly product orders

Training new color department assistants on duties and procedures

2006-2007 Spa Manager/Spa Coordinator, Mario Tricoci Hair Salon and Day Spa

Maintain stock inventories

Hold monthly meetings with spa technicians

Host staff workshops on new techniques

Conduct spa promotions

Monthly reviews/schedules

2004-2006 Team Leader, Mario Tricoci Hair Salon and Day Spa

Responsible for booking appointments by phone and in person

Check in and check out guests

Send information to guests with upcoming appointments

Greet guests and offer salon tours

Responsible for a salon key to open and close the salon

Assist with customer service issues

Help technicians change services and add notes to files

Make prices adjustments in the computer

Inform guests of promotional events and offers

Acting manager on duty when manager is not present

Education

2007-2008 Cosmetology, Cosmetology and Spa Institute Crystal Lake, IL

2000-2004 High School, Adlai E. Stevenson High School Lincolnshire, IL

Achievements

National Junior Honor Society in Junior High and High School

Retail Sales Contests

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