TRAVIS L. JACKSON, SR.

***** ******** *****

Olney, MD 20832

301-***-**** (h)

202-***-**** (m)

acsfzp@r.postjobfree.com

OBJECTIVE

Seeking a challenging Quality Assurance Software Engineer / Information Technology Technician position where my extensive work experience, education, and skills will make a valuable contribution to the organization and provide opportunities for growth.

SUMMARY OF QUALIFICATIONS

More than 22 years of experience in the IT field, Administrative and Special Security Officer system

In-depth knowledge of IT, administrative and security processes that correlate with various Department of Defense agencies in addition to National agencies

Proven interpersonal and communication skills

WORK EXPERIENCE

Quality Assurance Software Engineer June 2006-Present

Intel/McAfee Inc., (Intel acquired McAfee, McAfee acquired TrustDigital Inc.)

Responsible for the full cycle of testing, from design to implementation and client certification for release; assist with design/planning.

Installs and maintains testing labs

Creates test plan, scenarios, test cases etc. and runs test suites(Yarara, Gherkin, BDD) that reflect real world usage situations, for problem discovery, tracking and resolution

Assists in managing multiple testing projects and scheduling of testing efforts.

Works directly with customers to consistently recreate and troubleshoot problems to provide accurate and detailed patches and hot fixes.

Works in Agile development environment using Scrum methodology to include reporting results in a scrum project management software system (QA complete, VersionOne, Rally and Bugzilla).

Identify, enter and track defects with steps to reproduce behavior in the same system, including documenting information useful in the debugging process; work with developers to ensure the defect is resolved by creating and executing test scripts to confirm issue resolution.

Performs integrations, regression and stress tests, reviewing, evaluating and documenting test data results, preparing test reports, maintaining test suites over time. Review and document test results, defect resolution to prepare test reports and release documentation.

Executes test cases for iOS/Android mobile configuration management agent software (Android, WP7, WP8, Windows Mobile, iPhone/iPad and Windows based PC applications), including user interfaces and software functionality to include software download/install/provisioning /Remote access/network access control/enterprise console/policy manager/package manager/web access/firewall control/outlook and email access/encryption/security/CAC provisioning and pairing.

Meets extremely aggressive deadlines based on desired requirements and schedules.

Integral part of an Agile software development team.

Knowledge of database & SQL concepts.

Information Technology Technician July 2003-June 2006

Psynapse Technologies (acquired by SAIC in 2006)

Responsible for maintaining day-to-day operation of company Help Desk and Asset Management to include software and hardware modifications on servers.

Served as back-up to System Administrator in assisting with day-to-day operation of company network.

Maintained the company Internal Distribution Field, Sprint Coral 200 phone/voicemail systems.

Provided management of all PC related assets for the local site to include procurement, imaging, customer receipt and inventory tracking.

Prepared company product for delivery to customer to include loading, updating and customizing software.

Served as Configuration Manager (software/hardware)

Created and maintained host tables, logs and databases.

Collateral duties: Infrastructure, Assistant Facility Security Officer, Librarian, Staff/Executive Assistant.

Program Manager June 2002-June 2003

Simple Solutions Consulting

Responsible for ongoing marketing and establishment of new sales and customers base.

Maintained effective relationships and support to existing customers to provide the most accurate and cost effective means to achieve their goals.

Administrative Assistant/General Service Officer(6) February 2001-June 2002

Department of State for the Legal Advisors Office as the Legal Executive Office

Processed time sensitive documents (subpoenas/garnishments), invoices, GSA logistics orders and Advice of Chargers & Allotments.

Prepared correspondences for the Director, Deputy Director, Administrative Officer, Personnel Officer and Logistics Officer.

Administrative Leading Petty Officer June 1996-June 2000

Commander Naval Reserve Security Group Command (CNRSGC)

Responsible for day-to-day management of Headquarters Administrative Office and Navy Anti-Terrorism Briefing Program.

Served as an Assistant Special Security Officer for four regional coordinators and 26 reserve units U.S. wide.

End of Enlistment.

Administrative Office Manager, Public Affairs Office (PAO)

Naval Air Station Joint Reserve Base

Responsible for day-to-day administrative management of PAO to include serving as a computer security advisor, point of contact for all VIP visits, civic/community visits, and tours as well as all base photographer coordination.

Special Security Officer (Independent duty) May 1993-May 1996

Space and Naval Warfare Systems Command, Naval Research Lab

Responsible for the management of a national level SSO program that included over 300 Active Duty, Government, Contractor and Reserve Special Compartmented Information (SCI) billets.

Performed special access indoctrination’s/debriefs to include numerous government and cooperate level executives.

Processed Single Scope Background Investigation (SSBI) packages and conducted pre-screening interviews. Created and maintained all SSO files.

Administrative/Special Access Officer (SAO) Assistant (Independent duty) March 1992-April 1993

Naval Communications Station, Naval Security Group Detachment Diego Garcia, B.I.O.T. - CLASSIC WIZARD

Provided administrative/logistics support for an 80-member division.

Prepared/maintained correspondences, files, evaluations, and material for Defense Courier Service shipment. Responsible for mail processing, SAO control numbers issuance and inventory, as well as indoctrinating and debriefing all personnel into Special Access billets.

Served as Division Classified Material control Petty Officer

Special Security Officer (SSO) Supervisor January 1990-February 1992

Naval Security Group Detachment Guam

Responsible for all facets of SSO tasks.

Processed SSBI packages, security messages, correspondences and incoming/outgoing Defense Courier Service shipments.

Passed/received security clearances; administered indoctrination/debrief oaths; presented monthly SSO lectures; prepared monthly/quarterly security reading folders and maintained over 350 SSO files.

Administrative Office (One Star Admiral) December 1987-December 1989

Headquarters Naval Security Group (Flag Staff Duty)

Prepared area clearance requests, Incoming/Outgoing message traffic, Passport and Visa applications.

Coordinated the Headquarters Urinalysis testing program.

Provided administrative support to Naval Security Group Inspector General’s office.

EDUCATION

Bachelor of Science Computer Studies degree, University of Maryland University College

12 year Outstanding U.S. Navy career

TRAINING AND CERTIFICATIONS

U.S. Navy Physical and Personnel Special Security Officer School, Department of Defense Special Security Officer Course, Navy Anti-Terrorism Briefing Facilitator, NISAC Security Seminar, Industrial Security Officer Course/Working Group Course, Operational Information Systems Security Course (ND-225), Information System Security for Management (ISSM) (NCS ND-271), National Security Agency Automated Data Processing Security Course, Operational Computer Security Course (40 hours), Security Briefer Course (Public speaking)

Fundamental of Total Quality Leadership, Total Quality Management Executive seminar

Automated Information System (AIS) Security Training Workshop, Automated Data Processing for MS-DOS and Advanced database Plus, DELTA Training course (Automated): Basic Computers Course, MP-15/Teach yourself Windows 3.1, IN-170 Computer Security, OP-301 Operations Security (OPSEC), NT-50A Introduction to LANs, and Introduction to Manpower

Microsoft Office Suite /MS Project Management /NT, Linux, Unix, C++, Java, Python

Held Top Secret clearance based on SBI/with CI poly

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