Carlette D. Powell

**** ********* ****** • Apartment 13 • Baton Rouge, LA 70808

225-***-**** • acsfc3@r.postjobfree.com

EDUCATION

Southern University and A&M College - Baton Rouge, LA

Bachelor of Science – Marketing, 1991

University of Phoenix - Baton Rouge, LA

Master Business Administration, 2014

PROFESSIONAL EXPERIENCE

August 2012 – January 2014 Jani-King Industrial Cleaning, Inc. Baton Rouge, LA

Human Resources Manager

Maintained the work structure by updating job requirements and job descriptions for all positions.

Overall responsibility for hiring, supervision, development of staff, including annual performance review process.

Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.

Manages day-to-day client’s contacts and request of all accounts to settle issues and ensure client’s needs are met.

Prepares employees for assignments by establishing and conducting orientation and training programs.

Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances.

Maintain employee benefits programs by studying and assessing current needs and trends; recommending benefit programs to upper level management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

March 2012 – July 2012 Louisiana Community & Technical College System Baton Rouge, LA

Executive Assistant

Responsible for all travel arrangements, including scheduling flights, registration for conferences, booking hotel arrangements and completing reimbursement request.

Scheduled and organized complex activities such as meetings, retreats, and system activities appropriate parties; including agendas, minutes, and all applicable arrangements.

Assumed delegated authority in assigned areas involving routine matters in the absence of the Senior Vice President in meetings.

Assisted with special projects or initiatives as assigned.

Worked independently and with a team on special/nonrecurring and ongoing projects and procedural matters.

Acted as a project manager for special projects, presentations, disseminating information, and organizing events as required

August 2007 – August 2008 The Shaw Group, Road Home Project Baton Rouge, LA

Human Resources Recruiter

Manage full lifecycle recruitment activities including determining recruitment strategies, creating effective sourcing to attract and retain top talent, screening resumes and candidates, coordinating interview processes, conducting reference and background checks and recommending offers

Provided general, basic explanation of employee benefit programs and advises employees of various options available under some programs. Reviews benefits documents for accuracy and completeness; forwards to appropriate office.

Reviewed position descriptions for accuracy of organizational information. Contacts employees, supervisors, managers, etc. to elicit corrections or resolve minor conflicts in information presented.

Provided grievance forms and routine procedural instructions to employees

August 2000 – August 2007 Southern University and A&M College Baton Rouge, LA

Career Counselor

Assessed, appraise and counsel students in relation to educational and occupational goals. Present and organize speeches around the campus on: Resume Writing, Interviewing Skills, and Table Etiquette

Trained and prepare training manuals for new software coworkers. Established and operated the IT department in Career Services

Recruited companies for the Office of Youth Motivation Task Force (YMTF) and University Career Fairs by coordinating all event logistics, and materials to ensure success of events

August 1996 – August 2000 Southern University and A&M College Baton Rouge, LA

Admissions Counselor & Recruiter

Planned and coordinated recruiting conferences, meetings and events for the University. Develop program content within budgetary constraints

Arranged all on/off site logistics, including transportation, accommodations, meals, and audiovisual support

Coordinate participation and representation of all University academic departments

GENERAL PROFESSIONAL EXPERIENCE

Accomplished Marketing Recruiter and HR Manager with bachelor's degree and MBA, offering 11+ years diverse experience and significant expertise in the following areas:

Establishing action plans, develop workflow and maximizing processes available resources for greatest efficiency, productivity and quality of work product

Managing full lifecycle recruitment activities including determining recruitment strategies, creating effective sourcing to attract and retain top talent, screening resumes and candidates, coordinating interview processes conducting reference and background checks and recommending offers

Superior communication and listening skills, to effectively establish, develop and maintain strong relationships with clients, staff, agents, vendors and the public

Significantly experienced in staff development including goal setting, training and mentoring toward peak performance levels and drafting presentation documents.

Strong technology skills with popular software, e-mail and the Internet. Able to handle projects and priorities independently

TECHNICAL & SPECIAL SKILLS

Microsoft Word ● Microsoft PowerPoint ● Microsoft Excel ●Microsoft Publisher ● Microsoft Outlook ● Microsoft Access ● People Soft ● ADP ● Avery Label Pro ● Office Management and Policy Composition ● Fluent in English ● Dreamweaver

ORGANIZATIONS

National Association for College Admissions Counseling (NACAC)

The National Black MBA Association (NBMBAA)

Southern University National Alum Association

REFERENCES

Available Upon Request

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