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Customer Service Assistant

Location:
North Dakota
Posted:
November 13, 2015

Contact this candidate

Resume:

JOLENE M PARISIEN

*** **** ** ** *** **

Minot, ND 58703

Phone: 701-***-****

acsf0y@r.postjobfree.com

Objective

Enthusiastic

Energetic

Trustworthy

Professional

Dependable

Experienced

Reliable

Employment History

State Drug Tech

8/2015 - present

Acosta

Drug collection for Canadian Pacific

State DOT/NON-DOT DRUG COLLECTOR TECH

7/2013 - 8/2015 SecueScreen

Dot, NON-DOT hair, saliva urine collection.

Contracting Certified Nursing Assistant

03/2013 - 07/2013 Trinity Homes/Aereus

Medical

305 8th Ave NE, Minot, ND

Bathing

Grooming

ADL's

Vital Signs

Transferring residence

Gait Belt/Hoyer/PAL

Feeding

Certified Nursing Assistant

10/2012 - 01/2013 Fallon Assisting Living Home Baker, MT Transferring of residence

Cooking

Laundry

Vitals

ADL's

Bathing/Grooming

Traveling Certified Nursing Assistant

09/2012 - 10/2012 Fallon Medical Center Baker, MT

Grooming/Bathing

Transferring Residents

Hoyer/PAL

ADL's

Vital Signs

Feeding

Traveling Certified Nursing Assistant

06/2012 - 08/2012 We Care Nursing Devils Lake, ND

Travel to different Long Term Facilities as needed to fill shifts that are not covered to care for residence. The residence are assisted with care of bathing

reposition

grooming

ADL's

vitals

walking

hoyer and sit to stand lifts

feeding

transfering patients

Traveling Certified Nursing Assistant (CNA)

02/2012 - 06/2012 AWM Staffing Inc 222 7th St NW, Hazen, ND Bathing

Grooming

vitals signs

feeding

ADL's

Hoyer/PAL

Transferring

Traveling Certified Nurse Assistant

10/2011 - 02/2012 Dakota Travel Nurse Mandan, ND

Travel to Nursing Home and Assisted Living Care Centers throughout North Dakota.

Assist residents

Hoir/STS Lifts

Vitals

Assist residents with feeding, bathing, etc...

ADL's

Repositioning

Support Team Member

07/2011 - 09/2011 Support System Bismarck, ND

Assisted the Mentally Handicap in their homes with daily living tasks. Brought the tenants to their appointments and where they needed to go. Assisted the tenants on how to learn to be independent. MEDICAL SUPPORT ASSISTANT/Certified Nursing Assisa 02/2010 - 12/2010 Quentin Burdick Health Care

Facility

Hwy 5 Main PO Box 160,

BELCOURT, ND

Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.

Scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Timekeeper and served as an alternate timekeeper for all IHS employees at the QNBMHCF for 11 years.

Order all supplies as needed.

Update all information in patient registration.

Check all incoming mail and route to the appropriate person, fax all outgoing faxes, make copies for the department, familiar with scheduling package, compile monthly report in Microsoft word, Excel, Outlook, and Spreadsheet. Human Service Medical Support Assistant/Secretary for 10 months. Covered administration in the absence of the Administrative Assistant. Prepared all airfare travel arrangements for Human Service Dept staff. Customer Service experience for the past 21 years. CPR Certified.

Medical Support Assistant/Certified Nursing Assist 04/2004 - 02/2010 Quentin N Burdick Health

Care Facility

Belcourt, ND

Scheduled pediatric patients for well-baby check

Patient Education in school for Std's, B/P's, Scolosis Updated Patient Registration

Assisted patients on request in the homes with bathing/showering, B/P's, ADL's Evening Immunization clinics taking pediatric B/P's Alternate timekeeper

Helped out on Med/Surg/ East and West Clinic Triage, Emergency Room Triage as needed PRN...

Medical Support Assistant/Certified Nursing Assist 04/1999 - 04/2004 Quentin N Burdick Health

Care Facility

Belcourt, ND

Admitted/Discharged patients on Pediatric, Med-surg, OB, Surgical ADL's for patients that were on the floor as needed/PRN Translated doctors orders on the MAR's

Patient registration

Snacks in the evenings/PRN.. ordered all snacks for the unit Vital Signs

Bathing

Transfer patient

Data Entry Clerk

12/1989 - 04/1999 Uniband Inc Belcourt, ND

Entered IRS/INS documents on a daily basis; commission based on batches completed.

Backup Timekeeper

Backup Administration Secretary

Employee Reprensentative

10 years Customer Service Experience

Education History

Completion Date Issuing Institution Location Qualification Course of Study 05/1988 TURTLE MOUNTAIN

COMMUNITY

COLLEGE

ND 1 Year of College or

a Technical or

Vocational School

Administration

05/1987 Turtle Mountain

Community High

School

ND High School Diploma Basic

Certifications

Certification Title Issuing Organization Completion Date Expiration Date CPR/FIRST

AID

QNBMHCF 07/2012 07/2014

Certified

Nursing Aide

North Dakota Department

of Health

10/2011 10/2013

Honors

10 year recognition

Employee of the month

Outstanding employee certificates

Most dedicated employee certificates

Excellent performance appraisal for the year (the last 10 years) Timekeeping training (yearly)

Excellent Employee Rating on Job Performance

References

Yvette Wallette, Procurement

Quentin N. Burdick Health Care Facility

PO Box 160

Belcourt, ND 58316

701-***-****

Personal reference known for 10 year(s).

Sherry Holifield, Evening Manager, RN

Trinity Homes

305 8th Ave NE

Minot, ND 58703

636-***-****

Supervisor reference known for 1 year(s).

Todd Nixon, Shift Supervisor

Trinity Homes

305 8th Ave NE

Minot, ND 58703

717-***-****

Supervisor reference known for 1 year(s).



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