ALEJANDRO BAEZ

*** ***** ****** #* ********, MA *2038 ■ (508) 405–7150 ■ acse3a@r.postjobfree.com

PROFESSIONAL PROFILE

Trained user of technology: Ultipro, Windstar, ADP systems, Report Smith ADP Software, Microsoft Word, Excel, PowerPoint, Great Plains,Vendmax, PeopleSoft database, Windows 98 – 2000 and NT; healthcare systems: IDXPCS, PCIS, LMR medical record, Patcom Plus, TXEN, ONYX, CS 2000, Princess, Batch Prep, Nehen, Pegasys, HCPCS, ICD 9 coding and CPT.

Bilingual English-Spanish skills.

EXPERIENCE

REIT Management and Research, LLC Newton, MA 2014 – Present

PAYROLL ADMINISTRATOR (Contract)

Independently analyze and approve entry of payroll data in accordance to corporate guidelines and regulations.

Ensured timely and accurate payroll processing for sixteen Sonesta International ES Suites properties in compliance with Federal and State regulations.

Responsible for bi-weekly payroll of 500+ employees.

Responsible for multi-state (MA, FL, PA, NJ, OH, AZ, TX, MD, NC, GA, MO, IL, MI) payrolls using ADP.

Responsible for assisting the properties General Managers and Operation Managers for all payroll related matters.

Provide employee verifications when requested.

Aid both the Human Resources and Accounting departments on team projects.

Investigate and resolve payroll related issues for company employees and provide them information concerning payroll procedure.

Responsible of all new hires and terminations data entry for payroll purposes.

Maintained and accurate employee’s personal files.

Processed all necessary changes of employees W-4, Wages, demographic information, etc.

Responsible of all uploads from Enterprise E-time to Pay Expert as well as the time off Allocations.

Processed manual checks (as necessary).

Assist the Payroll supervisor with all payroll related matters.

Prepared bi-weekly reports using ADP customs reporting and Excel; for senior management and accounting department.

Babson College Wellesley, MA 2012 – 2014

SR. PAYROLL ANALYST

Ensured timely and accurate payroll processing for 1,000+ employees in compliance with Federal and State regulations.

Audited payroll data entry and converted files to be imported into the Ultipro system.

Balanced and transmitted direct deposit and check files to bank.

Prepared and balanced periodic tax files and uploaded files to ADP within established deadlines.

Reconciled the Quarterly 941, state tax filings and annual W-2 processing.

Prepared and balanced pension files on a per payroll basis and uploaded them to retirement vendors.

Arranged wires to both private and governmental vendors.

Reconciled 403(b) contributions monthly in preparation of 403(b) non-discrimination testing.

Maintained Payroll/Benefits related GL accounts and ensured timely and accurate reconciliation of those accounts.

Conducted research and provided counsel regarding accounting treatment of complex transactions.

Monitored employees’ Paid Time Off and prepared monthly and annual reports.

Created reports needed for reconciliation of payroll earnings, deductions and taxes.

Managed Windstar system for non-resident aliens to ensure proper tax forms are executed.

Completed additional projects for Human Resources and Accounting upon manager’s request.

Next Generation Vending, LLC Stoughton, MA 2010 – 2011

STAFF ACCOUNTANT/VENDING OPERATIONS

Responsible for AR and AP data entry.

Created Aging reports and distributed to all appropriate parties.

Created invoices and applied payment on Great Plains.

Responsible for updating accounts information for existing customers.

Created new customers on Great Plains and Vendmax.

Verify new and existing contracts prior to data entry.

Responsible of all machines assignment for all new customers.

Responsible for 80% of all vend-visits and route commissions data entry.

Responsible of all machine tags and distribution.

Responsible for postage and mail distribution.

Developed weekly and monthly status reports.

Performed other related duties as requested by manager.

Served as Payroll Specialist backup.

PAYROLL SPECIALIST

Responsible for weekly, bi-weekly payroll of 300+ employees.

Responsible for multi-state (NY, RI, PA, MA) payroll using ADP.

Responsible of all new hires data entry for payroll purposes.

Maintained and accurate employee’s personal files.

Processed all necessary changes of employees W-4, Wages, demographic information, etc.

Responsible of all payrolls uploads send by the satellite offices.

Responsible of all I employee uploads for time off Allocations.

Processed manual checks (as necessary).

Assist the Payroll Manager with all payroll related matters.

Prepared weekly, Bi-weekly, and monthly reports using Reports Smith and Excel; for senior management and accounting department.

Responsible for all payroll filing.

Promutual Group Boston, MA 2008 – 2009

PAYROLL ACCOUNTANT (Contract)

Responsible for bi-weekly payroll of 210 employees.

Responsible for multi-state (PA, ME, FL, MA) payroll using ADP.

Prepared year end closing including entries and adjustments using Report Smith.

Granite Télécommunication, LLC Quincy, MA 2005 – 2008

SR. PAYROLL & BENEFITS ADMINISTRATOR

Served as primary contact with vendors and employees for benefit plan interpretation.

Responsible of all new hires orientation.

Assist the Payroll Manager with all payroll related matters including but not limited to supervising and overseeing the daily work of three employees.

Develop and understanding of benefit and pension plan program.

Monitor accurate tracking of benefit options.

Responsible of all Granite Telecommunication, LLC payroll processing for approximately 700 employees (including semi-monthly, bi-weekly, four Individual companies and four satellite offices).

Responsible for all payroll processing and matrix reporting to senior management.

Maintained and accurate employee’s personal files.

Responsible for maintaining and reconciling 401K retirement program.

Prepared all financial monthly closing including entries and adjustments.

Processing and monitoring time off allocations.

Massachusetts General Hospital Professional Billing Office Charlestown, MA 2002 - 2004

ACCOUNT RECEIVABLE SENIOR REVIEWER

Complete all billing aspects of Medicare, Medicaid, commercial insurance, and managed care (HMO/PPO).

Responsible for contacting insurance companies for status of medical claims.

Utilize electronic billing and medical retrieval systems as well as knowledge of medical billing and insurance rules and regulations to resolve accounts receivable issues.

Work with sensitive IDX work files, project and/or accounts and provide feedback /reports to appropriate liaison/department.

Responsible for data entry of electronic and paper submission claims. Input all account information into hospital’s health information system.

Performed other related duties as assigned or requested

Created Policy & procedures how to bill HMO & PPO Plans.

Neighborhood Health Plan Boston, MA 1996– 2002

SR. CUSTOMER CARE CENTER REPRESENTATIVE

Managed all training and development of all call center staff, including all senior representatives and supervisors.

Regular interaction with external clients and vendors; as well with internal customers and departments.

Overseeing all business processes such as HNA’s, appeals, and grievances.

Ongoing evaluation of business process improvement opportunities within the call center.

Ensure departmental compliance with HIPPA privacy regulations.

Participated in key operations and NHP initiatives, such as developing the implementation of new systems and policies and procedures.

Responsible of scheduling the staff appropriately and record keeping of tardiness, warnings, and evaluations.

Assisted the manager implementing and monitoring departmental operational and services level Goals.

Created and managed departmental budget and meet financial target.

Monitor and make reports on QC calls for all call center staff.

Resolution of a wide range of customer related issues/concern / complains by tracking issues across the organization and responding promptly and effectively to customers.

APPEALS / COMPLAINTS / BILLING COORDINATOR

Responsible for processing member bills, reimbursements and appeals.

Logged bills in NHP database system for tracking and reporting purposes.

Developed weekly and monthly status reports.

Served as a liaison with other organizational departments and external customers.

CUSTOMER CARE CENTER / EDUCATION DEPARTMENT

Updated the organizational data on member demographic information, site/PCP changes, name changes, and other requests according to department guidelines.

Conducted eligibility verification for contracting and non-contracting providers.

Participated as a representative of the Member Services/Member Education team with marketing health fairs.

(Unrelated Work Experience 1985-1996)

EDUCATION

UNIVERSIDAD APEC Santo Domingo, Dominican Republic

1 year Business Administration

UNIVERSIDAD NACIONAL PEDRO HENRIQUEZ URENA Santo Domingo, Dominican Republic

2 years Computer System Engineer

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