TawanaM. Shaw-Casher

**** ******** **. *. ******, AL 36618

Email: acsdz7@r.postjobfree.com

251-***-****

Career Objective

Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience to face and overcome the challenges of today s changing work environment.

Summary of Qualifications

Customer Service Scheduling Microsoft Office

Sales Data Entry Detailed Oriented and Organized

Problem Solving Effective Communication

Professional Experience

Insurance Follow-up

Trubridge/CPSI

May 2014-Present

Outbound calls to insurance companies for claim status.

Reverse and resubmit claims forhospitals for payment.

Correct hospital claims for payment.

Ophthalmic Receptionist

FranklinPrimary HealthCenter-Mobile Al

October 2006-March2014

Patient In-take

Schedule appointments

File Charts

Receive Payments

Billing

Check in eye ware

Medical Assistant/Nursing Assistant

Providence Hospital-Mobile Al

June 2006-December2006

Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.

Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.

Documents actions by completing forms, reports, logs, and records. Customer Service Representative

Hertz Car Rental-Mobile, Al

January 2000-May 2005

Determines requirements by workingwith customers.

Answer incoming calls nationwide

Fulfills requests by clarifying desired information and completing transactions Education

Faulkner University-Mobile, Al

May 2010-October 2013

Major: Human Resource Management

Degree: Bachelors

Olympia College- Merriville IN

August 2005-April-2006

Medical Assistant Program

References Available Upon Request

5913 Carlisle Dr N Mobile Al 36618 251-***-**** acsdz7@r.postjobfree.com

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