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Customer Service Manager

Location:
San Francisco, CA
Posted:
November 06, 2015

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Resume:

JAMIE L BARBER

**** **** ******, **********, ** *5227 C: 513-***-**** acscv3@r.postjobfree.com

PROFILE

Ambitious and resilient. Poised, resourceful and adaptable to any situation. Extremely reliable and

punctual. Highly flexible. Known to be an honest and caring individual. Self disciplined and

resourceful. Organized and detail oriented. Problem Solver. Proactive self-starter. Ability to thrive in a

leadership position as well as part of a team. Level headed in stressful situations. Attentive and

diligent. Professional and Passionate.

SKILL HIGHLIGHTS

Customer focused Project Management

Data entry Innovative Thinker

Quick learner Exceptional communication skills

Quality assurance Customer service

PROFESSIONAL EXPERIENCE

02/2011 to 07/2012 Retail Associate

Aglamesis Brothers Ice Cream and Candy - Cincinnati, OH

Warmly greet guests in a timely manner. Place customer orders as well as

delivery of their product. Prepare candy assortments. Handle money

transactions. Clean and sanitize used dishes and equipment. Keep dining

room and back of the house orderly. Ensure patron satisfaction.

01/2014 to 04/2015 Server Assistant

Longhorn Steakhouse - Cincinnati, OH

Warmly greet guests. Take any carry out orders. Seat guests in a timely manner.

Keep the dining room tidy. Answer any questions a guest may have on the

menu. Manage the seating flow and server rotation for the dining room.

Report shift progress to manager.

08/2012 to Current Shift Manager/Local Store Marketer

City Barbeque - Highland Heights, KY

Handled store promotional events. Maintain an orderly dining room and back of

house. Guarantee the product was up to par for guests. Employee relations.

Ensure guest satisfaction. Train all new hires. Money transactions and prepare

deposits. Solving customer complaints. Evaluate the needs of a shift and

adjust accordingly. Take phone carry out and delivery orders. Catering delivery and set up.

EDUCATION AND TRAINING

2018 Associate of Applied Science: Diagnostic Medical Sonography

Cincinnati State Technical and Community College - Cincinnati, OH

2013 High School Diploma

Norwood High School - Norwood, OH

References available upon request



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