Pamela Ross, PMP, CSM, CSPO, CSSGB

acscn9@r.postjobfree.com

901-***-****

SKYPE: pamelaross4

Linkedin profile: http://www.linkedin.com/pub/pam-ross-pmp-csm-cspo-cssgb/7/402/3b4/

SUMMARY OF EXPERIENCE

8 years of experience in Agile Methodologies (CSM Certified Scrum Master, CSPO Certified Scrum Product Owner)

11 years of experience as a Project Manager. (PMP Project Management Professional)

13 years of experience as a Technical Analyst.

13 years of experience as a Business Analyst. (MCBA Master Certificate Business Analyst)

17 years of experience working with the Software Development Lifecycle (SDLC) Using Waterfall and Agile Methodologies

15 years of experience in Microsoft SQL Server and Informix.

10 years of experience in process flows, swim lanes, functional documents, sequence diagrams, entity relationship diagrams.

5 years of experience working with GUI development in JAVA.

17 years of experience developing technical specifications from Business Requirements, Functional Specifications, User and Training Guides, Test Scripts and Use Cases.

2 years of experience with Rational Unified Process (RUP)

13 years of experience with Visio and MS Project

17 years of experience with MS Office suite

5 years of experience with SharePoint

2 years of experience with Mercury Quality Center

17 years of experience with database systems (Access, Oracle, MS SQL Server, Informix)

1 year of experience in C#.

6 years of experience in JAVA.

3 years of experience in .NET.

2 years of experience with Rally software

Six Sigma Green Belt Certified

Top Secret Clearance

Project Management Professional

Certified Scrum Master

Certified Scrum Product Owner

EDUCATION:

University of Texas at Austin

oBachelor of Science in Computer Science

Texas Tech University – Lubbock, TX

oBachelor of Science in Mechanical Engineering

Villanova University –

oMaster Certification in Business Analysis

CERTIFICATIONS:

Six Sigma Green Belt

Project Management Professional - PMP

Certified SCRUM Master

Certified SCRUM Product Owner

PMI-ACP – Agile Certified Practitioner

MCBA Master Certificate Business Analyst

PROFESSIONAL EXPERIENCE:

Paragon Solutions, Cranford, NJ

April 2014 – present

Sr. Agile Consultant

Working with AT&T Cloud services with implementation of Cloud as a Service for both Private and Public clouds.

Assisting with Infrastructure/Networking environments, integrating Waterfall and Agile methodologies.

Gathered metrics and assisted analytics for the Server Virtualization team

Assisted with Rally updates/training as well as Agile training for Server Virtualization Scrum Team. This includes integrating other agile techniques as required (Kanban)

Implemented internal Wiki migration / update to make it more user friendly for team members. This included integrating with tSpace for document repositories using Microsoft products

The Outset Group, Nashville, TN

Sept 2013 – April 2014

Sr. Agile Consultant

Design and Write Seminars for Agile Methodologies. Focusing on roles for Project Managers and Business Analysts

Facilitate Seminars

Mentor and Coach clients as needed

General Dynamics, Bay St. Louis, MS

June 2013 – Sept 2013

Scrum Consultant / Agile Coach

Instruct development and business teams in Agile technologies.

Lead training for Scrum Master, Scrum Developer and Scrum Product Owners.

Scrum Master for distributive Scrum teams

Teach value of artifacts and processes used within agile methodologies

oOptimized Daily Standups to gain value

oFocus backlog grooming priorities

oRefine Stories to assist in prioritization and implementation

oManagement and importance of Task activities

oVelocity optimization

ServiceMaster, Memphis, TN

Nov 2012 – June 2013

Sr. Infrastructure Project Manager

Implemented infrastructure upgrades and security compliance for multi-system networks.

oManaged internal and external vendors/contractors.

oPCI compliance, including audits and reviews

Create Infrastructure Cost Estimates

Create budgets and plans to achieve appropriate timelines. This included vendor communications and contract negotiations. Resource allocation control.

Daily worked with tools: MS Project, SharePoint

Sedgwick CMS, Memphis, TN

Sept 2010- Nov 2012

Sr Project Manager / Scrum Master

Managed projects from small, medium to large: multi-year, multi-million, multi-system

Proficient in Project Management using Waterfall as well as Agile methodologies

Successfully ran the Pilot scrum team. Was able to meet deliverables with no issues post release. This was for a very high profile, million dollar project which affected many systems.

Roles: Project Manager / Business Analyst / Scrum Master / Agile PM / Team Lead

oPivotal in implementing the Agile Methodologies within Sedgwick

oKey in teaching and mentoring team member in this methodology

oScrum Master for Distributive and Co-Located teams

Managed Projects working directly with Clients/Vendors/Internal and External Upper level Management.

Daily worked with tools: MS Project, Rally, Quality Center, Oracle, SharePoint

FedEx Corporation, Memphis, TN

July 2010 – Sept.2010

Sr. Applications Analyst

Contracted to assist in releasing a scheduling process for delivery personnel

Worked as a Project Manager and System Analyst to gather requirements from both the Business and Development teams.

Daily worked with tools: MS Project, Quality Center, SharePoint

Computer Science Corporation, Memphis, TN

July 2007 – Jun. 2010

Sr Software Analyst

Key member of project team to update Navy software from VB to .NET as well as SQL Server 2000 - 2010

Roles:

oProject Manager

oLead, Architect Scrum Team Developer

oKey contact with Client

o.NET developer

oMember of Scrum Team

Required Top Secret clearance

Met with directors at the Pentagon to gather requirements and establish timelines.

Contract as needed for post implementation updates

Daily worked with tools: MS Project, SharePoint, Subversion, Microsoft SQL Server, Microsoft IDE for .NET, Eclipse.

Technicolor Home Entertainment, Memphis, TN

April 2008 – March 2010

Sr Project Manager /Business Analyst

Roles: Project Manager / Business Analyst / Key Client SME

Managed projects from small, medium to large: multi-year, multi-million, multi-system

Worked with Manufacturing implementing Six Sigma and Lean techniques

SME with Clients for implementation of EDI data customized for the clients specific needs.

Customized client specific needs for inventory and production

Assisted in implementation of software needed for assembly lines.

Daily worked with tools: MS Project, SharePoint, Subversion, Microsoft SQL Server

Raymond James & Associates, Memphis, TN

Jan 2006 – Feb 2007

Financial Adviser

Analyzed current financial situations with small businesses and individuals

Recommend solutions and optimization of resources.

Suggested insurance and trust options

Monte Carlo Analysis was used for long term opportunities

Jouve Aviation Solutions, Memphis, TN

April 2005 – Jan 2006

Sr Software Engineer

Consultant with FedEx authoring and maintaining software used for aircraft maintenance

Insured that FedEx complied with FAA regulations regarding maintaining airplane fleet.

Communicated with aircraft maintenance teams throughout the world

Ensured proper documentation was available through the network and on DVDs depending on the location in the world of maintenance team.

Daily worked with tools: MS Project, SharePoint, Microsoft SQL Server, Windows and Linux operating systems

Auto Zone, Inc., Memphis, TN

June 1997– April 2005

Sr Business Systems Analyst

Managed multiple projects, processes, resources and budgets. Operating Systems: UNIX (AIX,LINUX) Windows XP

Focus included maintaining and optimizing the POS (point of sale) system that was customized specifically for AutoZone for inventory and sales

Initiated and was point of contact with Amazon.com in order to expand AutoZone presence to more customers.

Worked with Finance, Distribution as well as Inventory systems to supply KPI (key performance indicator) reports as needed. These were created as a one off, single use report to implementing an enterprise, long term reporting system

Created a system which would allow store managers to track actual sales, target sales, employee tasks as well as year to date totals. One advantage of this system allowed the Store manager to forecast employee schedules depending on trends real time. This project used client/server technology to transfer data from servers at the home office.

Initiated Java and Agile methodologies as options for development. This also included enterprise design and development opportunities using design patterns and Ran and created ‘lunch and learn’ opportunities to team members interested in learning these technologies.

Was selected to work with engineering team in Germany to create a new POS system for re-sale (using JAVA and Design Patterns)

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