Diane McCoy

**** *********** ****

Ottawa, Ontario K1B 4W6

Phone: 613-***-****

Email: acsclz@r.postjobfree.com

SECRET SECURITY CLEARANCE – obtained at Citizenship and Immigration - expires December 2023

Qualifications:

MS Word, Word Perfect, Excel, Access, Microsoft Outlook, Outlook Calendar, Social Media, DivorceMate, Lawstream

Ability to establish and maintain effective communication and rapport with clients and management

Excellent written and oral communication skills

Work well under pressure with a proven ability to meet deadlines

Problem solving and situation analytical capabilities

Use resources in the most effective and efficient manner

Well organized, focused and with an acute eye for detail

Advanced typing skills

Enthusiastic, motivated, resourceful and dedicated

Driven and involved team member with the ability to multi-task

Experience:

Citizenship and Immigration Canada September 2013

Global Case Management Systems to Present

Administrative Assistant (Part Time)

Provide administrative services to Executive Director & Deputy Directors, Management and staff

Manage, coordinate and maintain Executive Director’s & Deputy Director’s calendars

Prepare background materials

Organize meetings and teleconferences for executive, manager and leads

Maintain and utilize electronic tracking and filing systems

Assist with communications, including drafting meeting minutes and proofreading presentations

Clayton Law Offices January 2010 to

Administrative Assistant March 2013

Manage lawyers’ daily schedule/calendar

Opening of all client files

Maintained and utilized electronic tracking and filing systems

Preparation of all files for meetings/court appearances

Organized a BF system so that deadlines were met and follow up’s done

Review, filter and respond to lawyers’ incoming emails

Collections and A/R follow up

Monitor and ordered all office supplies

Correspondence preparation, editing and production

Canadian Trucking Human Resources Council 2006 to 2009

Administrative Assistant

Managed day to day operations of office; filing, photocopying, collating

Meeting coordination – Board of Directors, focus groups, staff

Preparation of all trade show materials and shipment

Preparation of customer orders

Order and maintain inventory of office e supplies and training materials

Respond to enquiries from clients received by phone, fax and email

Correspondence preparation, editing and production

Metcalfe Realty Company Limited 2005 to 2006

Construction Secretary

Preparation and tracking of all work orders, purchase orders, contract purchase orders

Setting up all job files, maintained filing system

Back up reception

Process faxes and emails

Canadian Tulip Festival 2004 to 2006

Finance Assistant

Performed payables and receivables

Performed all banking

Maintained records of all control sheets

On site as Float Manager for the duration of the Festival

Balanced all cash received from Front Gate and Concession Stands

Harry Rosen’s Menswear 2000 to 2004

Administrative Coordinator

Successfully controlled large budget inventory

Supervision of all incoming and outgoing inventory

Monitored all Loss Prevention Systems and Procedures

Controlled all Petty Cash expenses

Assisted in preparation of quarterly audits

Ensured all associates adhered to policies and procedures

Provided cash assistance and service to store associates and clients

Recruitment and training of administrative staff

Hughes LeBel Chartered Accountants 1998 to 2000

Administrative Assistant/Receptionist

Prepared bank deposits ensuring proper credit was given to corresponding accounts

Collate Corporate and Personal Tax Returns

Integration and communication with officials from Canada Revenue Agency

Compiled and maintained filing systems

Preparation of client invoicing

Employee time and billing

Order and maintain inventory of office e supplies

Moffatt Group of Companies 1989 to 1992

Administrative Assistant/Receptionist

Preparation of all correspondence

Maintained all filing systems for 6 companies

Reception for six companies

Order and maintain inventory of office e supplies and training materials

Education

Herzing Institute

Automated Office Management, Diploma

GPA: 3.97 Honours

Gloucester High School

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