DAVID SILVESTRI, PMP

**** * ******** **** #**** *61. 271. 8211

Sunrise, FL 33323 acsccz@r.postjobfree.com

SUMMARY

Senior Project Manager with demonstrated success in technology planning and execution to support strategic business objectives. Recognized for implementing technology direction, standards, development processes and initiatives that generate multi-million dollar impacts, increase revenue and reduce cost with highest application availabilities. External applications are used by up to 10,000 users in 2,400 dealerships. Proven track record of transforming disparate resources into high value, strategically focused development teams through vision-inspired leadership and successful management of teams with team members across multiple locations.

Named as 2008 Service Award Winner one of the top 5 associates out of over 1500

Expertise includes:

Application Development and Support

Business Process Re-engineering (BPR)

Business and Technology Alignment

Strategic Technology Planning

Team Leadership and Mentoring

Enterprise Project Management

PROFESSIONAL EXPERIENCE

Parallon Technical Solutions, Sunrise, FL March 2015 – Present

Parallon helps hospitals design and implement a strategic technology roadmap to succeed in the rapidly evolving healthcare IT environment. We partner with you to: reduce implementation time, save and avoid costs, mitigate risks and build a technology infrastructure that will take your organization into the future of healthcare.

Senior Technical Project Manager

Serving as a Senior Technical Project Manager I am responsible for several different technical areas including application support, infrastructure configuration and end to end client integrations and support.

I am responsible for up to 10 major project and programs various project for the Integrated Staffing and Scheduling application suite and infrastructure support.

Program/Project Deliverables include:

Managing program/project budgets of over $5MM

Funding requests for new projects

Status reporting to senior level executives

W2K3 server upgrades and retirement

Network bandwidth monitoring

Firewall rule submissions

FTP server setup

Roll-out Strategies

Architecture Design

Security and Compliance Analysis

Integration Strategies to core client systems

End User Training

Transition Support

Communication Plans and Support Documentation

Client interaction

First Data Corporation, Coral Springs, FL March 2013 – March 2015

First Data Corporation is a global payment processing company with over 30,000 employees worldwide headquartered in Atlanta, Georgia. First Data is a provider of electronic commerce and payment solutions. The company's portfolio includes merchant transaction processing services; credit, debit, private-label,gift, payroll and other prepaid card offerings; fraud protection and authentication solutions, credit reporting agency services (through First Data Merchant Services Corporation); electronic check acceptance services through TeleCheck; as well as Internet commerce and mobile payment solutions. The company's STAR Network offers PIN-secured debit acceptance at ATM and retail locations..

Senior Project Manager

Serving as a Senior Project Manager in the Retail and Alliance division to run projects to support enterprise caliber First Data clients such as Wal-Mart, 7-11, Sears and others as well as the implementation of large financial intuitions on First Data products delivering on time and within budget and according to PMO standards and best practices.

I am responsible for up to 8 major project and programs various project for the Debit, Pre-Paid, Credit and customer service product lines.

Program/Project Deliverables include:

Managing program/project budgets of over $5MM to over $150MM

Funding requests for new projects

Status reporting to senior level executives

Supervise team of 8 senior project managers

Roll-out Strategy

Architecture Design

Security and Compliance Analysis

Integration Strategies to core client systems

End User Training

Transition Support

Communication Plans and Support Documentation

Client interaction

Travel to Client Sites

Tyco Integrated Security, Boca Raton, FL October 2012 – March 2013

Tyco IS is a leader in the commercial and government security monitoring. Tyco IS services large commercial establishments such as WalMart, Large Mall chains and top secret government facilities. Their surveillance includes intrusion detection, fire detection and video and voice recording upon a complex infrastructure with state of the art monitoring software.

Program Manager (Contract)

ADT once a division of Tyco corporate has split from Tyco and is now a wholly owned company. Based on the separation all of the infrastructure supporting Voice, Network, Applications including Data Warehouse and Office relocations and migrations need to be separated by either creating new infrastructure or migrating to existing infrastructure and hosting for corporate applications.

I am responsible for 3 major programs and various project for the Network, Voice and Infrastructure supporting Real Estate locations.

Program Deliverables include:

Managing program/project budgets of over $5MM

Funding requests for new projects

Status reporting to senior level executives

Supervise team of 6 senior project managers

Roll-out Strategy

Architecture Design

SSO Analysis

Infrastructure Design

End User Training

Transition Support

Communication Plans and Support Documentation

MacNeill Group, Sunrise, FL June 2012 –September 2012

MacNeill is the partner of choice for independent insurance agents across the South. With top rated markets and a culture focused on service and innovation, we feature a full complement of products in commercial, personal, transportation and flood in underwriting, policy management and servicing

Implementation Project Manager (Contract)

Project Management services for the implementation of the new version of the ImageRight application including a new reporting data warehouse and a data center re-location for required infrastructure and Continuity Planning.

Application supports several hundred users across multiple geographic regions and clients as Citizen’s Insurance, Southern Oaks and other large insurance providers

Project Deliverables include:

Application Analysis

Supervise team of 6 resources

Roll-out Strategy

Architecture Design

SSO Analysis

Infrastructure Design

End User Training

Transition Support

Communication Plans and Support Documentation

JDL Technologies, Fort Lauderdale, FL December 2011 – July 2012

JDL is a leader in engineering and technology services specializing in Virtualization, Network Services, Managed Services and Converged Infrastructure. JDL works with several companies in the south Florida region and also provides project management for data center migrations and other such technical project.

Technical Project Manager (Contract)

Project Management services for the implementation of a CITRIX XenDesk project and Single Sign On (SSO) for several hundred applications and users.

Technical Project Manager (Contract)

Project Management services for a Control Release rollout of a new multi-tier version of an existing product that supports medical and clinical data capture for large medical clinic operations and produces reports to support collaborative medicine diagnosis.

Project Deliverables include:

Application Analysis

Architecture Design

SSO Analysis

Infrastructure Design

End User Training

Transition Support

Control Release Client Management

Implementation Testing

Communication Plans and Support Documentation

itMD, Miami, FL December 2011 – April 2012

itMD builds and markets a Medical Imaging Collaboration application as a SaaS and private cloud implementation to support the ongoing and upcoming requirements of government mandated meaningful use and timely access of Health Information. The application allows both patients and physicians to share and view medical images securely in a HIPAA secured environment eliminating the need for CD’s or printed reports

Director of Client Services (Contract)

Responsible for establishing policies and procedures for managing new and current client implementations

Coordination of release schedules with application development management

Participate on Change Control Board for Product Roadmap

Establish implementation plans for new clients

Conduct training for clients on new use cases and itMD workflow

Work with clients to understand business process and recommend BPR to coincide with itMD application

Reviewing defect logs to prioritize defect severity for release

Participate on RFP submission for new client prospects

Stay abreast of government regulations regarding sharing on sensitive data (HIPAA)

Stay abreast of government regulations regarding Timely Access of PHR data and HIE (ONCHIT)

Project planning and status reporting

Technical Environment – JAVA/PostGRESQL

Vitalz, Miami, FL May 2011 – December 2011

Vitalz builds and markets a Patient and Provider Personal Heath Record Portal application as a SaaS to support the ongoing and upcoming requirements of government mandated meaningful use and timely access of Health Information.

Project Management and Application Development Management (Contract)

Responsible for onshore and offshore application development and relapse management for new versions of the portal applications.

Coordination of release schedules with client project management

Work with 3rd party partners for integration and data integrity

Manage both onshore and offshore development teams

Responsible for reviewing designs that they are consistent with requirements

Reviewing defect logs to prioritize defect severity for release

Capacity planning for team resources to determine work load balancing and release schedules

Stay abreast of government regulations regarding sharing on sensitive data (HIPAA)

Stay abreast of government regulations regarding Timely Access of PHR data and HIE (ONCHIT)

All project planning and status reporting

Technical Environment – Microsoft .NET, C#, SQL2008, SOA/WCF, TFS

IT Staffing Recruiter October 2010 – May 2011

Working as independent IT Staffing recruiter to place IT professionals in full time and contract jobs for nationally recognized companies

JM FAMILY ENTERPRISES, Deerfield Beach, FL December 2000 – October 2010

JM Family is a $12B organization and is the largest private distributor of Toyotas in the world. Consistently ranked on Forbes top 100 best companies to work for and ranked in the top of the InformationWeek and Computerworld surveys as one of the top IT shops in the country.

Manager of Application Development for Corporate Systems

Led team of 9 associates following largest corporate restructure in company history where all previous management in department was impacted. Through innovation and establishment of processes transformed associates supporting company financial systems and human resource and payroll systems into collaborative cohesive teams.

Served as technical lead for $5.5MM project to move Lawson Financial application to hosted and managed services environment. System has over 1100 custom programs, 70+ direct interfaces and over 300 data transmissions to financial institutions and partners. Teams geographically based across US.

Documented “as-is” system architecture for Lawson Financial systems and created roadmap to align technologies with company strategic architecture direction including use of web services and service bus technologies.

Managed large project to implement a Electronic Medical Records (EMR) system for the JM Family Enterprises Medical Services group consisting of 6 General Practitioner Physicians and 10 Nurses across 4 geographic locations and over 4000 associates with complex integration to EEG/EKG, ultrasound devices and prescription ordering systems including network design and implementation working directly with Medical Services Physicians and staff

Created and established processes to develop designs including peer reviews and templates fostering team approach to technology decisions within team. Focus on reducing technology stack and code reusability where appropriate.

Established processes for application support relying on meetings with business analysts to assess priorities of enhancements and consistent use of our ticketing systems to ensure proper documentation of work in progress

Accountable for round the clock 24/7/365 support of core applications.

Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies

Technical environment Microsoft .NET Framework, JAVA/J2EE, SOA, ORACLE, DB2, UNIX/AIX, SharePoint 2008, IBM Mainframe, INTEL, VMWARE, LINUX

Product Manager JM&A Systems

Managed team of 6 associates working directly with business operations understanding strategic initiatives, BPR and support requirements for operational users and dealers matching their business needs to technology solutions. Drove product direction for all dealer facing tools and applications supporting contract entry, pricing applications, and product rate quoting through dealerships and end customer.

Participated in monthly senior management sessions reviewing several multi-million dollar project and support budgets and discussing future business objectives and technology enhancements.

Developed and supported Product Roadmap for several products which were used by over 10,000 users across the United States in 2,300 dealerships

Represented the IT Organization in annual Product Advisory Council meeting to dealer field committee discussing new product functionality requirements and feedback from dealer users.

Sat on project board during largest price change in history resulting in over 600M price points for online dealer based rating engine requiring sub-second response time for up to 10,000 users across 2,400 dealerships.

Developing business and technical requirements for system enhancements and large projects.

Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies

Technical environment Microsoft .NET Framework, JAVA/J2EE, SOA, ORACLE, DB2, UNIX/AIX, SharePoint 2008, IBM Mainframe, INTEL, VMWARE, LINUX

Manager of Application Development JM&A Systems

Led team of 9 associates developing and supporting all core distributed applications for JM&A business group. Responsible for mentoring and developing team in current distributed technologies and frameworks to reduce technology stack and optimize application development

Assessed skills of each team member and realigned team structure based on team strengths and brought in senior level technical resources where needed.

Redesigned development and work prioritization processes and imposed standards and code re-usability increasing efficiency of team and time to production by 20%.

Reduced code defects and implementation issues by 40% through new development processes

Managed teams across multiple geographic locations including off shore.

Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies

Technical environment Microsoft .NET Framework, JAVA/J2EE, SOA, ORACLE, DB2, UNIX/AIX, SharePoint 2008, IBM Mainframe, INTEL, VMWARE, LINUX

Manager Distributed Technology Competency Center

Led resource pool based team of 33 associates allocated to various project teams and support teams. Responsible for training and mentoring development of team consistent with JM Family architecture and technology directions.

Sat on company project board discussing project statuses and resource requirements for current and upcoming projects to ensure proper staffing for project requirements and managed vendor pools for additional staffing where needed.

Established training programs for team and special projects to support organization during down time between projects.

Managed teams across multiple geographic locations

Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies

Technical environment Microsoft .NET Framework, JAVA/J2EE, SOA, ORACLE, DB2, UNIX/AIX, SharePoint 2008, IBM Mainframe, INTEL, VMWARE, LINUX

Technical Project Manager

Served as part of technical project management team leading development teams, integration teams and infrastructure teams in support of large scale enterprise projects on several technical platforms

Led technical project team of 16 to implement Lawson financial systems replacing incumbent system of over 15 years. Project budget for technical implementation was over $12M and project was delivered on time and within budget.

Led technical project team of 8 to implement Microsoft based enterprise framework for error handling, content management and deployment, security and application integration for corporate dealer portal supporting up to 3,000 dealerships with up to 12,000 users teams based across multiple geographic locations

Led project team of 4 to implement Electronic Medical Claims (EMC) using Electronic Data Interchange (EDI) Optical Character Recognition (OCR) and Electronic Explanation of Benefits (EOB) supporting physicians and hospitals under the JM Family Beechstreet and CIGNA insurance coverage working directly as project lead and business analyst to Corporate Claims group

PRIOR WORK HISTORY:

REXALL SHOWCASE INTERNATIONAL, Boca Raton, FL

Director of Internet Technologies

Led team of 6 developers recreating e-commerce storefront for pyramid based distributors and end consumers. Website was re-written from ASP based pages to integrated n-tiered application.

Technical environment Microsoft DNA Framework, Microsoft SQL 2000, INTEL

Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies

PERFUMANIA, Miami, FL

Director of MIS

Managed all aspects of data center operations and development including a staff of 6 supporting over 300 retail stores and internet e-commerce site. Successfully implemented upgrades to core distribution applications and point of sale devices in support of Y2K initiatives.

Technical environment Microsoft DNA Framework, IBM AS/400, INTEL

Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies

OCWEN FINANCIAL CORPORATION, West Palm Beach, FL

Director of Corporate and Loan Servicing Systems

Managed team of 10 developers supporting Corporate and Loan Servicing systems encompassing development and support for system availability. Led effort for Y2K compliance supporting FDIC regulations and developed home equity and credit card program.

Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies

Technical environment IBM AS/400, INTEL, SYBASE

HBO and Company, Orlando, FL

Product and Development Manager

Managed development teams and responsible for product development for Electronic Medical Claims systems (EMC), Admissions and Clinical systems and Hospital UB92 and HCFA1500 billing support

Led teams of up to 15 developers maintaining the product lines for all aspects of Hospital Information Systems and sat on the product advisory board determining product functionality, new releases and schedules and application of emerging technologies supporting over 1500 hospital clients

Responsible for 25 hospital groups and 10 individual hospitals as account manager as business analyst performing system design implementation and configuration and worked directly with clients matching their business and functional needs to new products, product enhancements or soft configuration

CERTIFICATIONS AND TRAINING

Top 5 JM Family Service Award recipient 2008

Nominations for JM Family Service Award 2001-2008

Project Management Professional (PMP) 2003

Capability Maturity Model Integration (CMMI) 2002

Microsoft .NET Framework Developer Tour 2001

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