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Customer Service Pharmacy Technician

Location:
Mesa, AZ
Salary:
15
Posted:
November 04, 2015

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Resume:

Nimrah Kazmi

Ph: 602-***-**** Email: acsbr7@r.postjobfree.com

SUMMARY

Dedicated Pharmacy Technician with extensive hospital, retail & mail order pharmacy experience. Seeking a full-time opportunity in healthcare. Highly driven to not just meet but exceed goals. Enjoy and excel at projects in all areas including problem solving, record keeping, customer service and customer retention. Practiced in multi-tasking with heavy workloads under high pressure situation. KEY QUALIFICATIONS

Prescription Processing

Medicare, Medicaid & Insurance Claims Processing

Strong Math and Chemistry concepts

Strong leadership, teaching and management skills

Strong technical skills and the ability to learn concepts quickly.

Able to adapt to change and easily apply new skills

Handle multiple projects simultaneously due to organization and problem solving abilities EDUCATION

B.S., Biochemistry, Arizona State University

PROFESSIONAL CERTIFICATION

Certified Pharmacy Tech in the State of Arizona

WORK EXPERIENCE

Express Scripts, Tempe, AZ Feb 2015-Present

Pharmacy Tech

Summary: Swiftly and correctly calculate dosage, dispense medication, prepare prescription label and fill prescription for approval by a Pharmacist.

Responsibilities:

• Filling prescription and accurately performing cycle counts, inventory and shelf audits

• Receiving medication which includes verifying NDC, quantity, putting away in proper

• Inventory and ordering of fulfillment supplies

• Processing of fulfillment invoices

• Picking and packing medication orders for customers and transfers to other Express Scripts locations

Phoenix College, Phoenix, AZ USA Feb 2014-Dec 2014 Assistant Teacher

Summary: Teaching Math, Chemistry and Biology.

Responsibilities

• Grading and checking student’s exams.

• Teach students to understand their academic problems with their respective courses.

• Assist students with problems to their respective courses. Walgreens, Tempe, AZ USA Dec 2012 –Apr 2013

Pharmacy Technician

Summary: Provide Customer Service, Data Entry and Prescription Processing. Responsibilities

• Enter new patient profiles and prescriptions into medication input software system.

• Communicate directly with doctors' offices via telephone, fax and email

• Work closely with pharmacists and use medication input software to safely and accurately dispense medication.

• Efficiently answer multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.

• Strictly maintain customer and patient confidentiality.

• Follow state and federal record keeping guidelines for legend drugs and controlled substances.

• Appropriately resolved customer issues, complaints and questions RESEARCH

Bio-Design Institute, Feb 2011 – Feb 2012

Center for Innovations in Medicine, ASU, Tempe AZ

Research Assistant of Bio-Chemistry

Skills acquired during research program:

Lab experience in DNA & Protein Electrophoresis (Agarose Gel, SDS-PAGE), Column Chromatography, Ion exchange Chromatography, Protein purification, Enzyme Assay, Hormone Assay, Rapid colony transformation & Purification and identification of plasmid DNA. DNA Fingerprinting (Southern Blot). VOLUNTEER

Chandler Regional Hospital, Chandler, AZ USA Dec 2009 - Nov 2012

• Dispensing Unit Dose and prepare and package medications

• Compound products by combining several ingredients after review of calculations and measures by a licensed pharmacist.

• Maintain working inventory within established department guidelines Emeritus Senior Living Assisting Resident, Gilbert, AZ USA

• Total 50 hours experience

• One-on-one visits with residents and patients

• Entertaining residents and holding special events.



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