Hannah Ford

**** *******

San Antonio, TX *****

210-***-****

acsb80@r.postjobfree.com

Skills

Efficient

Fast Learner

Customer Service

Computer Skills

Microsoft Excel

Microsoft Word

Faxing

Filing

E-Filing

Time Management

Team Player

Training

ESPADA Services

Administrative Assistant, May 2015 to Current, San Antonio, TX

Answering plentiful amounts of phone calls.

Manage and organize multiple calendars.

Creating various amounts of Excel spreadsheets and Word documents.

Construct and organize several files electronically and physically.

Manage, arrange, and maintain a database.

Greet visitors and customers.

The Service Companies

Banquet Server, January 2015 to Current, San Antonio, TX

Attend to all customer needs.

Carry multiple trays for large amounts of times.

Ability to be on feet and lift heavy items for extended amounts of time.

Rapid disposal and sanitation of all the remaining items.

Capability to work with urgency under pressure.

Law and Order Record Retrieval

Records Specialist, March 2014 to May 2015, San Antonio, TX

Ability to notice minute details.

Review large amounts of legal documents in a timely manner.

Electronically file legal documents with multiple court systems all over Texas.

Reviewing and revising record request received by paralegals.

Mastery of following a strict deadline.

Hearthstone Bakery Cafe

Cashier/Customer Service, December 2014 to March 2015, San Antonio, TX

Provide correct and efficient service and exchange of payment.

Ensure an enjoyable stay for all customers.

Maintain cleanliness of the restaurant.

Sustain a steady flow of customer service and satisfaction.

Prepare various types of coffee related beverages.

Wendy’s

Cashier/Customer Service, May 2013 to October 2014, San Antonio, TX

Provide correct and timely transactions for their purchases.

Sustain ideal customer service with a smile and a kind greeting.

Maintain cleanliness of all parts of the restaurant.

Provide efficient service through the medium of lobby and drive thru.

Attentive listening to all wants and needs of the customer.

Education

James Madison High School

Class of 2013

References

John Rodriguez – General Manager

210-***-****

Kasey Westbrook Van Cleave – Office Manager

210-***-****

Burr Rasmussen – Family Friend/Mentor

210-***-****

LinkedIn Profile

https://www.linkedin.com/pub/hannah-ford/100/271/644

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