Jessica A. Plantholt

**** *** **** **

Hamburg, NY 14075

585-***-****

acsb4n@r.postjobfree.com

Objective

To seek a position that utilizes my organizational, leadership, communication, multi-tasking ability and problem-solving skills

Work Experience

MCD-Sharel Ventures, LLC, Rochester, New York 2/2010-10/2013

Shift Coordinator

Supervised staff and operations

Customer service

Quality control of food products

SERV Safe Certified – May 2013

Verizon Wireless, Webster, New York 12/2013-6/2014

Customer Service Representative

Handled customer concerns and found solutions

Dealt with billing and technical issues

GEICO Insurance, Getzville, New York 6/2014-1/2015

Professional Insurance Counselor

Intensive training with insurance protocol and law

Resolved any and all customer concerns

Intensive problem solving by following state insurance guidelines

Computer Skills

Familiarity with Mac, Windows, MS Word, Microsoft Outlook

Education

State University at Buffalo, Buffalo, New York 8/2008 to Present

Academic Degree in Progress – Bachelor of English and Linguistics

Churchville-Chili Senior High School - Regents Diploma granted in June 2008

References: Available upon request

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