DeWitt Johnson **** Humboldt St Norfolk, Virginia 23513 757-***-****

Objective

Seeking a career that will allow me to use my natural abilities, experience, training, and skills to their fullest potential for the advancement of the company and personal growth.

Experience

[04-2015 – Present]

D&N Neighborhood Store Norfolk, Virginia 23509 Cahier/Retail

Accountable for selling products and providing excellent customer services to consumers.

Maintain the look of store, restocking shelves, dusting, cleaning, sweeping, and mopping floors as required.

Greets and cooperate with customers and monitors customers regularly to help the store in loss prevention.

[02-2011 – 04-2012, 05-2015 - Present]

Integrity Cleaning Services Suffolk, Virginia 23439

Field Operations Specialist

Floor Care, Mopping/Waxing/Buffing, Vacuuming, Dust Removal.

Window Cleaning, Furniture Polishing, Bathroom Cleaning.

New Construction Cleaning & Carpet Cleaning.

Experienced in the care and maintenance of a variety of floor surfaces. Extensive knowledge in stripping, sealing, waxing and buffing floors.

[03-2011 – 04-2012]

CIPS Marketing Group Virginia Beach, Virginia 23456 Independent Contractor

Distributed TMC packages and advertisement circulars with the highest standards to residents for multiple establishments and companies for the sales of their products and services.

Maintained strict Do Not Deliver and Paper Pile-Up standards and managed over 6 routes and rapidly advancing.

Implemented quality control systems and designed the needed delivery and verification tools to comply with all delivery specifications of the company.

[04-2002 – 08-2009]

Advanced Services Incorporated Norfolk, Virginia 23513 Consumer Relations Specialist

Assisted consumers with questions about appliances, pricing, service calls, and purchases.

Troubleshooting and researching remedies for issues with in-warranty appliances.

Registering consumer appliances and maintaining up to date records for consumers.

Negotiating concessions with consumers for repairs needed and scheduling service calls for needed repairs for in/out warranty appliances.

Maintaining the highest level of quality assurance of customer service.

Education

Career Readiness Certificate (Silver Certificate) 2015

Victoria, Virginia 23974

Southside Community College, 8 credits 01/14 – 07/14

Victoria, Virginia 23974

FCICA – FIT Certificate of Completion (Carpet, Resilient & Tile) 2014

Victoria, Virginia 23974

Floor Covering Certificate 2014

Victoria, Virginia 23974

National Restaurant Association ServSafe Certification 2013

175 West Jackson Boulevard #1500

Chicago, Illinois 60604

Construction Safety & 10HR OSHA Health Certificate 2013

Victoria, Virginia 23974

Philadelphia Job Corps Center- GED 1993

Philadelphia, Pennsylvania

References

Available upon request

Contact this candidate