Kiva Thomas

502-***-**** acsar7@r.postjobfree.com

SUMMARY:

IT Professional with experience in both small and large scale development projects

Extensive qualifications in all facets of information systems methodology from conceptual design through documentation, implementation, user training, quality review, and enhancement using the SDLC method.

Strong analytical, time management & problem-solving and collaboration skills combined with experience in object oriented programming, working with business owners & developers

Excellent communication skills with Project Lead experience and a team player

PROFESSIONAL EXPERIENCE:

Mercer, Louisville, KY May 2015 - Present

Role: IT Business Analyst

Acts as a liaison between information technology analysts, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.

Defines and documents customer business functions and processes.

Create functional requirements in use cases. Coordinate requirements walk-through and sign-offs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs.

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)

Interacts professionally with a diverse group, executives, managers, and subject matter experts.

Norton Healthcare, Louisville, KY 2010-2015

Role: Web Developer/Business Analyst

Primarily responsible for original development of Norton’s in-house web applications for all departments

Collaborate with Business Owners, End Users and teammates to develop, integrate and maintain custom web applications impacting all Norton employees and patients.

Bridged communication gap between end users and development team.

Involved in preparing Process Flow Diagram & other UML Diagrams using MS Visio while helping the development team map the data.

Collaborate in all phases of Norton's SDLC in a Microsoft-based environment, encompassing projects of all sizes, from department based to enterprise-wide applications.

Conducted the project meetings successfully by coordinating all users, business owners and technical staff.

Worked alongside Microsoft resources on a Microsoft-led Caradigm Intelligence Platform (formally Microsoft Amalga) Implementation providing near real-time access to critical patient indicators, alerting clinicians to areas of a patient's care that may reduce their risk of being readmitted.

Provide direct support, training, and user acceptance testing for both custom application and integrations such as Epic and Caradigm

Defined architectural components, validated designs and functional specifications.

Use of Agile and Waterfall approach to individual projects.

Louisville Metro Government, Louisville, KY 2005-2009

Role: Application Developer

Responsibilities:

Primarily responsible for original development of Louisville Metro Government’s public website (Louisvilleky.gov)

Microsoft Content Management Server for User Interface Design and VB.net for background code

Visual Source Safe as source code backup

SQL database, writing stored procedures

Understanding, Investigating and analyzing requirements for internal applications per the department requirements

Responsible for Analyzing applications for the purpose of documenting code, recording errors and code modifications

Troubleshoot all improperly working Applications

Performed QA work on all software as defined in test plan

Document SLA’s

Implemented and updated the CSS to the web pages

ASP.NET validation tools and JavaScript for validating user information.

Implemented roles based security using Active Directory

aNETorder, Inc, Louisville, KY 2001 – 2005

Role: Sr. Programmer Analyst

Responsibilities:

Analyze, design, develop, document, implement projects and provide technical/project direction to other developers

Design, implement, troubleshoot, and debug in house databases

Led all Database upgrades

On-site liaison with the United States Postal Service

Responsible for all QA work …testing and debugging of programs

Provided daily programming support and maintenance to end users.

Primary liaison with warehouse management and staff ensuring proper fulfillment of orders and product workflow

TECHNICAL SUMMARY:

Languages/Framework: VB.NET, C#.NET, ASP.NET, ADO.NET, C, C++, Java

Other Technologies: HTML 5, JavaScript, Jquery, Creative Cloud, SQL Server 2000-2008, ITIL Training

Tools: Sharepoint 2010-2013, Visual Studio 2013, MVC 3 & 4.net, Microsoft Office 2010-2013, Team Foundation Server (TFS), MS Project, Knockout, Epic, Microsoft Amalga, Microsoft Visio, Visual Source Safe, Crystal Reports, Accusort Systems, Remote Support Software, Label Matrix, Microcall Call Accounting, Report Writer

Operating Systems: Windows XP, 7, 8, NT, HP-UX 9.01/9.05, Oracle

EDUCATION:

BS, Engineering Math and Computer Science University of Louisville

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