Human Resources Manager

Continued on Page *

Rick Straits, SHRM, PHR

acsaoi@r.postjobfree.com

**** **. ****** ****** ********, OH 43204 614-***-**** HUMAN RESOURCES MANAGEMENT

Senior level manager with over 15 years of progressive Human Resources leadership experience in fast paced and various industries. These experiences have provided me with broad and applied strategic skills in cultivating effective and open work teams, increasing productivity, employee satisfaction and business results. AREAS OF EXPERTISE

Strategic Planning Employee Relations Team Building HR Policy Design & Administration, Recruitment & Employment Training & Development Sexual Harassment/EEO Issues PROFESSIONAL EXPERIENCES

EPIPHANY MANAGEMENT GROUP, AKRON, OH,

Human Resources Manager 2013 – 2015

Epiphany is a privately held company who is a technology management partner with numerous K-12 schools. Developed and management the Human Resources function for this rapidly growing company. Worked closely with all departments to help ensure the budgetary and fiscal health of the company. Sourced and successfully implemented the companies first online HRIS system dramatically increasing productivity.

Developed and implement online performance management system. Increasing effective communication of performance metrics with employees and management. Increased employee retention by 15% by improving the selection and on boarding process and building relationships with the managers and employees.

Decreased outside labor expenses by $200,000 while increasing the employee populations by 90%. Developed and implemented the companies first intern program. Developed effective relationships with local colleges and universities across the state of Ohio and in Michigan for staffing and training needs.

AVEDA INSTITUTE COLUMBUS, OH,

Human Resources and Professional Development Manager 2011 - 2012 Aveda Institute Columbus prepares students for careers in Cosmetology, the study of hair and beauty, and Esthiology, the study of skin care and hair removal. Managed the Professional Development department with a team of 3 counselors. We coached and counseled students on professionalism and problem solving through one-on-one conversations and classroom instruction. Collaborated with faculty to increase student engagement, satisfaction and successful completion of their program. Managed the compliance requirements with all regulatory agencies. Increased retention of students by 10% year over year by increasing student satisfaction and engagement by building relationships with the students and fostering an environment of trust. Developed and implemented a student re-enrollment program to increase student success, retention and graduation rates Instituted a program to expanded outreach with salon owners and industry outlets to increase student placement rates. This resulted in a 14% increase in student placement. Integral business partner with the leadership team to improve the business operation through increased student enrollment, student, guest, and faculty satisfaction. Page 2 Rick Straits 2786 St. Joseph Avenue Columbus, OH 43204 614-***-**** acsaoi@r.postjobfree.com OHIO UNIVERSITY, ATHENS, OH,

Adjunct Professor 2011 - 2011

Developed and taught the curriculum for new course to teach Managerial Human Resources to junior and senior level students.

Developed and executed class projects, quizzes, mid-term and final exam. Met with students to discuss class expectations and career planning. Class consisted of 52 students.

CREATIVE FOUNDATIONS, DELAWARE, OH,

Director of Human Resources 2009 - 2010

Creative Foundations was founded to provide support to individuals with developmental disabilities and guide Central Ohio individuals through residential services, day services and supportive employment services programs. Developed the internal Human Resources function for the company and became a strategic business partner with the company owner and operations team Instrumental in the successful 66% growth experienced by the organization through selective talent acquisition and training and effective management of the human resources function HYATT HOTELS CORPORATION 1996 - 2009

Hyatt Corporation is one of the world's premier hotel companies providing authentic hospitality to guests through a passionate commitment to personalized service, cultural relevance and hotel design. HYATT DENVER TECH CENTER, DENVER, CO and HYATT ON CAPITOL SQUARE, COLUMBUS, OH, Director of Human Resources 2001 – 2009

The Human Resources Director is the top Human Resources’ executive on site. I was a strategic partner ensuring business goals were achieved. Managed a staff to ensure we maintained a robust Talent Acquisition and Development, staying abreast of Training needs, and fostering creativity with Employee Relations. I partnered closely with top management to cultivate a cohesive team, dramatically improving the group’s effectiveness. I was promoted into the Director of Human Resources in Lexington, KY, then to Denver, CO and to Columbus, OH.

Consistently ranked in the top 10% best in the Company in workers compensation frequency and severity numbers for all 120 domestic Full Service Hyatt Hotels through continuous training and awareness Created and instituted a highly effective Employee Incentive Program to improve Customer Service by immediately rewarding Employees for above-average Performance Service Standards Instrumental in resizing the hotel as business lagged; several departments and positions were eliminated with minimal impact on Employee satisfaction and productivity Managed Performance Improvement Plans for underperforming employees resulting in many of them being promoted into positions of higher responsibility Selected to join the Advisory Board for the Hospitality Program at Ohio University; instrumental in fostering a dynamic partnership between Hyatt and The Ohio State University HYATT REGENCY LEXINGTON, LEXINGTON, KY,

Director of Human Resources 1997 – 2001

Facilitated change management with the General Manager resulting in improved morale of employees by streamlining reporting requirements, cross training of employee and improving management proficiencies. Revamped the Employee Recognition Program to focus on teamwork contributions vs. individual contributions, improving teamwork satisfaction on the Annual Employee Opinion Survey. Resulting in moving the hotel out of the bottom 75% of the Company into the Top 25% in overall Guest Satisfaction

Page 3 Rick Straits 2786 St. Joseph Avenue Columbus, OH 43204 614-***-**** acsaoi@r.postjobfree.com Retrained Management Staff on proper interviewing and employee selection skills, reducing turnover by over 50%

Successfully defended discrimination charges brought against the hotel HYATT REGENCY, COLUMBUS, OH,

Assistant Director of Human Resources 1996 – 1997

Trained and managed the HR office to ensure completion of work assigned by the Director. Facilitated and managed the completion of all hotel service, safety, and diversity training. Coordinated all hotel Employee Relations functions for 400 Employees. Conducted hundreds of employee coaching/counseling sessions. Managed activities when the Director of HR unexpectedly resigned: developed a Wage Survey and Plan Construction for all hourly Employees, completed year-end bonus calculations for hotel Executives and organized two large hotel-wide Employee Relations events Directed the HR Department of another Hyatt Hotel while the Director was out on leave; split my time between the two hotels for 12 weeks ensuring both HR functions continued to move forward ADDITIONAL EXPERIENCE

PAC PERSONNEL, Columbus, Ohio, 1995 – 1996

WENDY’S INTERNATIONAL, Dublin, Ohio, 1987 – 1993

EDUCATION AND CERTIFICATION

Bachelor of Science in Business Administration, The Ohio State University, Columbus, Ohio, 1987 Area of Study Concentration: Human Resources Management Society for Human Resource Management (SHRM),

Professional in Human Resources (PHR) Certification, 2000 ADDITIONAL INFORMATION

Proficient with Microsoft Office and HRIS systems

Board of Governor for the Human Rights Campaign

Contact this candidate