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Administrative Assistant Customer Service

Location:
Texas
Posted:
November 03, 2015

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Resume:

TERESA M. PRICE-BIRLEW

*** ****** ******* *****

McKinney, TX 75071

214-***-****

acsa8s@r.postjobfree.com

CAREER OBJECTIVE

Obtain an entry-level EKG Technician and/or patient care position with a Hospital,

Cardiac Care Center, or a related healthcare organization and provide attentive, highly professional

assistance to patients, patient’s families, team co-workers, and Physicians.

EDUCATION AND CERTIFICATIONS

EKG Technician - Collin County Community College, Plano, Texas Certification 10/2015

The American Society of Phlebotomy Technicians (ASPT) Exam Completed

Certified CPR - Basic Life Support (BLS) Certification 10/2015

A.A.S. - Collin County Community College, Plano, Texas Graduate 06/2016

Major - Paralegal Studies (GPA-3.8)

SUMMARY OF QUALIFICATIONS

Accurate Performance of EKG Test Procedures

Professional and Kind Customer Service Skills

Strong and Effective Communication Skills

Quick Response to Emergency Situations

Team Player - “Can And Will Do” Attitude

Work Well with Various Personality Types

Strong Work Ethic - Hard Worker!

Preparation and Analysis of data based reports

Organized with strong attention to detail

Advanced Technical Skills (MS Office Suite)

Ability to Manage Multiple Tasks and Priorities

Professional and Positive Demeanor

RELEVANT WORK EXPERIENCE

Proven ability to perform and interpret accurate EKG test results;

Mastered effective forms of communicating with various personality types;

Mastered effective problem solving and conflict resolution skills;

Advanced experience working with highly confidential data and client information;

Adapted quickly to new skills, department restructures, and reprioritized daily schedules;

Managed advanced administrative needs for multiple Executive and Management level superiors;

Proven ability to independently manage department front and back office administrative duties;

Successfully met deadlines and assisted co-workers with projects and excess work overloads;

Trained and supported new employees and executives during on-boarding process: administrative support, security compliance, policy & procedure manual, domestic and international travel, and expense procurement;

Supervised the emergency response safety drills for a department of 350 employees (scored 100%);

Successfully cared for sick and injured animals for 7 years (volunteer foster) for the local SPCA; and

Created a reputation as a valuable employee with a “great attitude” and sense of humor.

Teresa M. Price-Birlew

Page Two

EMPLOYMENT HISTORY

Legal Administrative Assistant II Kimberly-Clark Corp., Irving, TX 04/2015 - 07/2015

Contract Assignment - US Tech Solutions

Executive Administrative Assistant Experian, Allen, TX 07/2014 - 03/2015

Contract Assignment - Apple One

Legal Patent Assistant Hitt Gaines, PC, Richardson, TX 12/2013 - 06/2014

Legal Administrative Assistant Haynes and Boone, Richardson, TX 04/2013 - 12/2013

Contract Assignment - Legal Network

Licensed Administrator Keller Williams Realtors, McKinney, TX 01/2011 - 04/2013

Licensed Realtor Ebby Halliday Realtors, Dallas, TX 04/2004 - 12/2010

RECOGNITION AWARDS

Experian “Employee of the Month Award” - 10/2014

McKinney Volunteer of the Year (SPCA) “The Heart Award” - 03/2013

Keller Williams, Top Producer “Team Achievement Award” - 12/2012

Ebby Halliday, Top Producer “Star Award” - 12/2006

References Available Upon Request

Healthcare required Immunizations Current



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