From: Dexter Smith <acs9ya@r.postjobfree.com>
Date: November 2, 2015 at 10:50:48 PM EST
To: Dexter Smith <acs9ya@r.postjobfree.com>
Subject: Resume
DEXTER SMITH
863-***-**** acs9ya@r.postjobfree.com
SALES AND MARKETING PROFESSIONAL
Driving Revenue In Aggressive Markets With Advanced Marketing Experience
Dynamic sales and marketing professional offering extensive record of profitability through customized, collaborative organizational and client alliances. Business-minded and goal-oriented negotiator who accelerates volume from customer-centric service and relationship-building motivations. A former Sales Consultant for Sprint, and current Master Admissions Representative for Everest University, proffers substantial experience in communications and business strategy, a passion for sales, and enthusiasm for building corporate value. Trustworthy, ethical, and committed to superior customer service, and confident and poised in interactions with individuals at all levels of conversation and communication.
Sales Team/Performance Management Market Research and Analysis Business-to-Business Relations
Sales and Revenue, Relationship Management, and Performance Management Highlights
Promoted three times with Everest University, exceeding enrollment goals.
Received Pinnacle Club and Quarterly Sales Awards with Sprint, achieving and exceeding products sales within 2 months of hire.
Worked under limited supervision from corporate officers in fast-paced environments, with considerable latitude for the use of initiative and independent judgment.
Represented company in local government / community forums, as needed, on issues that impact business, presenting a professional sales image for the university system.
CAREER PROGRESSION
Master Admissions Representative
Everest University, Lakeland, FL, 2007 Present
Promptly managed incoming leads, ensuring the highest levels of customer service for potential students.
Developed referral leads through developing and maintaining positive relationships with current students.
Worked effectively with co-workers to create and portray a united student services team to ensure each student’s experience with the college is professional, service-focused, and productive.
Managed departmental sales trainings, increasing peers and other staff members’ efficiency and success with organizational processes and procedures through personalized coaching efforts.
Communications Sales Consultant
Sprint, Lake Wales, FL, 2005 – 2007
Promoted to oversee startup and daily operations of sales and distribution teams, exceeding sales and profit goals by up to 16%.
Coached and develop the team of direct reports while ensuring a culture of learning and development existed throughout the selling organization, all the while tracking personnel sales statistics and overall performance.
Managed training for sales employees to build customer base by meeting with potential clients and educating them on the benefits of their products.
Developed and implemented sales and distribution plans for optimal customer service.
Successfully handled customer complaints, resolving problems with products, and salvaging a seemingly lost business accounts.
Managed budget, developing daily, weekly, monthly, quarterly and yearly earnings and loss statements.
EDUCATION
Polk State College 6-20
Accredited Claim Adjuster
All Lines -ACA Designation
Associate in Sciences, Business
Credits Earned, Everest University, Lakeland, FL
ADDITIONAL EMPLOYMENT EXPERIENCE
Barber Apprentice
Free Lance, Lake Wales, FL, 2003 – 2005
Quality Control Technician
Publix Warehouse, Lakeland, FL, 1999 – 2003
Utility Technician
Florida Power, Lake Wales, FL, 1977 – 1999
Detention Center Program Supervisor
Bartow Youth Center, Bartow, FL, 1991 – 1997
DEXTER SMITH
863-***-**** acs9ya@r.postjobfree.com
SALES AND MARKETING PROFESSIONAL
Driving Revenue In Aggressive Markets With Advanced Marketing Experience
Dynamic sales and marketing professional offering extensive record of profitability through customized, collaborative organizational and client alliances. Business-minded and goal-oriented negotiator who accelerates volume from customer-centric service and relationship-building motivations. A former Sales Consultant for Sprint, and current Master Admissions Representative for Everest University, proffers substantial experience in communications and business strategy, a passion for sales, and enthusiasm for building corporate value. Trustworthy, ethical, and committed to superior customer service, and confident and poised in interactions with individuals at all levels of conversation and communication.
Sales Team/Performance Management Market Research and Analysis Business-to-Business Relations
Sales and Revenue, Relationship Management, and Performance Management Highlights
Promoted three times with Everest University, exceeding enrollment goals.
Received Pinnacle Club and Quarterly Sales Awards with Sprint, achieving and exceeding products sales within 2 months of hire.
Worked under limited supervision from corporate officers in fast-paced environments, with considerable latitude for the use of initiative and independent judgment.
Represented company in local government / community forums, as needed, on issues that impact business, presenting a professional sales image for the university system.
CAREER PROGRESSION
Master Admissions Representative
Everest University, Lakeland, FL, 2007 Present
Promptly managed incoming leads, ensuring the highest levels of customer service for potential students.
Developed referral leads through developing and maintaining positive relationships with current students.
Worked effectively with co-workers to create and portray a united student services team to ensure each student’s experience with the college is professional, service-focused, and productive.
Managed departmental sales trainings, increasing peers and other staff members’ efficiency and success with organizational processes and procedures through personalized coaching efforts.
Communications Sales Consultant
Sprint, Lake Wales, FL, 2005 – 2007
Promoted to oversee startup and daily operations of sales and distribution teams, exceeding sales and profit goals by up to 16%.
Coached and develop the team of direct reports while ensuring a culture of learning and development existed throughout the selling organization, all the while tracking personnel sales statistics and overall performance.
Managed training for sales employees to build customer base by meeting with potential clients and educating them on the benefits of their products.
Developed and implemented sales and distribution plans for optimal customer service.
Successfully handled customer complaints, resolving problems with products, and salvaging a seemingly lost business accounts.
Managed budget, developing daily, weekly, monthly, quarterly and yearly earnings and loss statements.
EDUCATION
Polk State College 6-20
Accredited Claim Adjuster
All Lines -ACA Designation
Associate in Sciences, Business
Credits Earned, Everest University, Lakeland, FL
ADDITIONAL EMPLOYMENT EXPERIENCE
Barber Apprentice
Free Lance, Lake Wales, FL, 2003 – 2005
Quality Control Technician
Publix Warehouse, Lakeland, FL, 1999 – 2003
Utility Technician
Florida Power, Lake Wales, FL, 1977 – 1999
Detention Center Program Supervisor
Bartow Youth Center, Bartow, FL, 1991 – 1997
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