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Customer Service Administrative Assistant

Location:
Raynham, MA
Posted:
January 25, 2016

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Resume:

ANNA SACOTO

*** ****** ******

Brockton, MA *****

508-***-****

acs9dc@r.postjobfree.com

SKILLS: MS Suite (Word, Excel, Outlook, Power Point), Navision 5.0.1, Bookkeeping, Monthly and Quarterly Filings, Year-End Filings, Payroll Taxes, LPS, Vendorscape, Lenstar, Pacer and Military Searches. Type 70 wpm.

EXPERIENCE:

Legal Assistant/Receptionist January, 2016 to Present

STONE, STONE & CREEM, Boston, Massachusetts – Part-time

Answering busy telephones

Organization of pleadings, correspondence, emails and notes

Typing of documents and correspondence

Taking care of filing on a daily basis

Daycare Provider November, 2014 to Present

BOSTON SPORTS CLUB, Canton, Massachusetts – Part-time

Provide babysitting for parents who work out at gym on a daily basis

Light paperwork required for the parents

Recording of children on a daily basis

Administrative Assistant March, 2015 to August, 2015 BAINBRIDGE INTERNATIONAL, Canton, Massachusetts

Provided general clerical and administrative support for purchasing staff

Ensured accuracy of invoices by reconciling prior to payment

Contacting of vendors regarding discrepancies

Summarized daily purchases

Entered data on Navision 5.0.1 database

Associate

KOHL’S, Hingham, Massachusetts September, 2014 to January, 2015

Customer Service Assistance

Sales of promotions and credit cards

Register work/handling of cash, checks and credit cards

Receptionist/Legal Secretary November, 2013 to June, 2014

VIEIRA & DIGIANFILIPPO LTD., Providence, Rhode Island

Greeted clients daily and seated in the conference room

Responsible for telephone calls and directing them to the appropriate

staff and helped with any questions they would have

Concentrated on Estate Planning law and Social Security Administration

Preparation of Wills, Trust, Durable Powers of Attorney, Healthcare Proxies

Scheduling of appointments with Outlook and taking care of seminars

Correspondence to clients confirming appointments and fees

Maintained confidentiality of our clients and client filing system

Legal Assistant/Paralegal September, 2012 to October, 2013

SHECHTMAN HALPERIN & SAVAGE, Pawtucket, Rhode Island

Worked in the Maine Foreclosure Department – Mediations

Responsible for opening mediation referrals

Prepared of cover letters and forwarding of financial packets to the banks

for review for modification

Responsible for consulting with defendants on mediations or selections

Discussed mediation obligations with defendants, mediators and clients on a daily basis

Responsible for reviewing financial packets and submitting to clients

Responsible for updating mediations process and uploading documents to required

websites

Preparation of letters for filing documents with court and submitting the same to court

Responsible for uploading of all incoming and outgoing mail

Legal Secretary/Floater July,2008 to August, 2012

PARTRIDGE SNOW & HAHN LLP, Warwick, Rhode Island

Worked in the Foreclosure Department of the firm

Worked on Perfect Practice software with LPS and Pacer

Typing of many foreclosure packages, i.e. correspondence, foreclosure deeds, affidavits and power of attorneys. Complaints, order of notices and other various documents

Worked as a floater. Worked at four different locations, which consisted of the Providence, Warwick, New Bedford and our Westborough office

Worked in Creditor’s Right Department, Personal Trust and Personal Planning, Corporate and Commercial Lending Department Litigation Department and a Word Processing Department

Responsibility of a floater is to make sure the attorney receives the best possible service on a daily basis

Enter client billing in our billing system on a daily basis

Greeting clients for their meeting

Having great communication skills, word processing and many other secretarial functions

Administrative Secretary/Office Manager November, 1997 to July, 2008

GILLIGAN LAW OFFICES, Cranston, Rhode Island

Responsible for office management matters

Worked one on one with clients. Answering of phones, communication skills, scheduling and mail

Preparation of documentation for a general law office (domestic relations and family matters, personal injury and civil matters, evictions, estate planning, corporation filings and real estate closings)

Obtained title searches and reported the title searches and prepared the title commitments for the banks. Preparation of HUD-1 Statements and recordation, provided the actual title policy to clients and/or banks

Created billing statements for clients; handling of deposits and office billing

Took care of all bookkeeping and payroll taxes and filing them

EDUCATION: Aquinas Junior College, Graduated - Associates Degree in Legal Secretarial Studies



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