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Manager Customer Service

Location:
Metairie, LA
Salary:
60K
Posted:
January 24, 2016

Contact this candidate

Resume:

January **, ****

Dear Hiring Manager

I just wanted to express what I do, my current profession as an IT Support Specialist Admin, in Louisiana sector. It couldn't have been a better time in reach to you all, my previous contract just ended. You blessed my day tremendously just for to my introduction. I just have to say technology is a passion to me and as it's growing to a high trend to where it is changing every day. I believe the more dedicated we get it becomes a needed for more dedicated technicians, like myself. If I could duplicate myself I would. LOL. It just to say we need more technicians with proven desire for success. Knowing how to implement and show a company how to integrating with cost-effective, high performance technical solutions, and dedicated to the company to meet there challenging business needs. That's one of my continualness sayings, you will hear me say. It's all about the customer. This is how I have obtained 15 years of IT experience.

Information Technology is at its high trend to where it’s changing every second. That no one man can’t retain all the knowledge that this field holds. When a good team is put together, and they respects each other as they respect themselves. Have you read the book, “The Power of Two?” This where the author talks about two heads are better than one. This is where a team formed. Team contributions is like a family fun night. To where each contribute their own personal stories with each other. It’s an environment that’s pleasant to work in. To where technicians have a passion to come work and have no fear of losing their job. This is why I’m seeking an opportunity to excel in a dynamic company, where I can obtain a long-term career with an opportunity to advance. I have handled a full range of remote and on-site work associated with Tier1 and Tier2 maintenance for enterprise workstations. Desktop/laptop setups, network printer configurations, and software problems. My personal character makes me well organized, my intelligent is with an energetic personality. I have an enormous skill set in System Integration, LAN/WAN Circuit, Troubleshooting Enterprise Level Data Migration, Server Base NT/2000/2003-2012, Remote Desktop Support, Microsoft Exchange Webmail Server, Professional Leadership, Network Infrastructure, Active Directory, Cable installation Testing/T1/CAT5E-CAT6/Fiber Optics, & Network Testing with the T-Bird system. Network Security Management with tools like Solar Winds and MEMs, VMware & VNC ware tools for VPN. Tier 1, 2, & 3 maintenance Support, Computer Diagnostics, Telecom/Voice-com VoIP/POS/ATMs, video_conferencing_setup_&_Lexmark_printer_certified_T632/T64.

Implementing Remedy Ticket Services either for onsite or offsite remote services, with root cause analysis documentation. Responding to incident correlation issues that provides data center support. Configuring physical and virtual switches and routers to optimize shared services. I work long beside Network Engineers and Network Administrators as their eyes and their hands in the field. Also with Executive Managers, and other Net-Ops Admin colleagues to ensure project quality assurance and delivery productive timelines. Providing post implementation Tier 1 and 2 support to the customer to ensure satisfaction. Dealing with issues pertaining to a Layer 1, 2 & 3 OSI model protocols. Verify routers and switches connectivity by using ping, telnet, traceroute, and sho cdp neighbors. Implementing Network Device Security such as SSL. NAT which is responsible for remapping one address space into another by modifying network address information internet protocol (IP) datagram packet headers while they are in transit across traffic of switches and routers. Using DHCP services for IP addressing to host (IPv4 or IPv6). To upgrading the IOS of a switch, router, or down to creating ACLs. Like OSPF is responsible for router link, network link-state routing protocol header. Network summary, ASBR summary, interior link, Group membership, & NSSA External link routes. EIGRP is responsible for protocol header Internal AD. Configuring Vlans, using Vlan-Trunking Protocols VTP & DTP. Protocol Independent Multicast (PIM)

Multicast routing protocols modes PIM Sparse Mode, PIM Dense Mode, and Bi-directional PIM. They are mixed-mode configurations used throughout a multicast domain. Video Conferencing Livestreaming has become more popular. Companies are implementing this feature more, setup and configuring. The overview role of a Net-Ops Admin is to report technical issues of sites to a daily briefings staff every morning with critical updates.

I feel that my skills and experience are a perfect fit for this position. It would be an honor to become part of the TEAM. I would appreciate setting up a meeting with you. If any situations come to mind where you think my technical skills and background would fit or if you have any suggestions as to others with whom it might be beneficial for me to speak to. I have attached my updated resume. Please look it over and give me a call at 504-***-**** or for more information go to http:// www.Linkedin.com/pub/daniel-gardner/60/494/b04.

Sincerely,

Daniel C. Gardner

IT Specialist Admin (ITS) & Professional Services

System Engineer

NetworkOperationSpecialistAdmin

acs8rw@r.postjobfree.com

acs8rw@r.postjobfree.com

A+, SEC+, CCNET, CCNA, CSS (IINS)

504-***-**** mobile

Information Technology Specialist (ITS)

Network Administrator Assistant/ Network Support Specialist/ Desktop Support Specialist

Information Technology is at its high trend to where it’s changing every day. To where there is a need for more dedicated technicians. Technicians with proven success designing, implementing and integrating cost-effective, high performance technical solutions, and dedicated to the company to meet there challenging business needs. I’m seeking an opportunity to excel in a dynamic company, where I can enhance my IT career with additional training, and certifications to fulfill a long-term career.

Technology Summary

14 years A+ Certified Technician Dell/ HP/ IBM-System Integration

Network Technology

Implemented setting up computers or servers, installing hardware of mother boards, network cards, processor, memory, and etc. Installing ISP DSL modems, routers configuration protocols TCP/IP, NetBEUI, WINS, DNS, DHCP, Ethernet, Fast Ethernet and all facets dealing layer 2 switches. Cable installationT1/ CAT 5E & 6/ Coaxial/ Fiber Optics/ Tier 1 & 2 support. Network Admin Support. Windows Systems Software used for testing; Network UDP/Nmap, Port Scanner for testing and opening ports, and varies of putty applications. I implemented CCTV Port Scanner for probing server or host, Angry IP for Linux, and SSH for UNIX. I’m efficient with using Network troubleshooting tools; Ethernet tester, Probe tester, Coaxial tester, T-Bird testing system, and etc.

Windows Operating Systems

Efficient installing and configure Windows 95/98//ME/XP/Vista/ Windows7/ Windows8

Windows Server Systems

Efficient Installing and configure Windows NT/ Windows Servers 2000-2012 dealing with Raid0, Raid1, and Raid5/ Linux, Red Hot Linux version 7.1, and Solaris. Great with using VM-Ware-Virtual machine/SAN/clouding/NAT

Microsoft Web Mail Server

Implement new user to accounts/password reset/ users email repopulations. Migrating systems to next version and configurations

Network Admin Security Management

Efficient using Retina Network Scan, SSH, SSL, Digital Certificate; Anti-virus tools: McAfee, Norton Symantec/Ghost. Also use Checkpoint Full Disk Encryption/Endpoint Security. Network Monitoring software Tools; Solar Winds Mcen-N/NMCI & NIPR Low side, Men-NL/ NIPR & SIPR Med side, Mcen-NL/SIPR High side, Xirrus, WIFI Inspector, Net XMS, Microsoft Network Monitor, Network Monitoring Tool, and Bandwidth D. Firewall Security; Barracuda NG Firewall and Juniper Network SRX Series Gateway. I’m efficient in using other Network Management tools such as, Network Port scanning tool, Radmin Port scan 1.3, TCP Port Scan, Unicorn Scan for collection data and enabling/disabling network devices, and Net scan DNS tool for pinging and trace routing HTTP.

Remote Desktop Support

I Implemented VPN access to connect to PC’s or Laptops, to initiate application like Ultra VNC ware server/viewer1.2.0.5. I used VDI to allow access to a virtualized desktop to centrally manage thin client machines. I’m efficient with remote desktop software like Windows Remote desktop, team viewer, Remote PC, Remote utilities, go-to-my-pc, Ammyy Admin, and Aeroadmin.

Active Directory/ISE Accounts

Implement new users to accounts/ password reset/ grant users rights and privileges /reset access cards. I’m efficient with all facets of AD Tools; Hyena v11.2, Group-ID, (MSDN)-Microsoft Server Developer Network- windows 2000, (NIT-CIT) Center Information Technology, (USGCB), TechNet, Hyper-v backup, and Centrify for MAC.

Professional Leadership

Qualified to manage six or more on a crew. Demonstrated the ability satisfy users through analysis and problem resolutions. Recognized as the “go-to-person “for immediately resolution for technical issues. Organized, take-charge professional with exceptional follow-through abilities and detail orientation, able to plan and oversee projects from conception to a successful completion.

Software

Efficient with SAP, PCMS, Citrix, Oracle, SIPR, Centrix, & Lotus Notes

Help Desk Ticketing Systems

Skilled with all facets of Remedy, Heat, Heat Lite, LANDesk, Bmc, Epicor, ESP, Microsoft Dynamics CRM & Track IT. Documentation of solutions to fix end users problems

Retail Point of Sale Technology

Proficient in installing all facets of front house NCR 7687 POS equipment, IBM 4694, Micros POS, Ingenico debit readers, Telecom, Voice-Com, VoIP, ATMs, certified Lexmark printers T632 & T64, IBM X Series, ISeries, Unix Server, & Cisco routers and switches for back of the house equipment

Core Competencies

Leadership & Management * Network & System Security *Enterprise Level Data Migrations

* Cloud & Mobile Computing * Network Monitoring * POS Deployment Management

* Authentication & Access Control *Vulnerability Assessment * Network Infrastructure

* Technical Solutions Documentation *System Integration * Mobile Device Security

* Telecommunication Support * Onsite & Offsite 24/7 Network Support Management*Cyber Security*

Video Conferencing Setup & Support

Certifications

Certification Title

Issuing Organization

Completion Date

A+ CE Certification

NCR Cooperation

5/2010

Lexmark Certified

NCR Cooperation

5/2010

Dell (MDTL) Manager Deployment Tech Lead Certification

Dell

7/2008

Dell (DST)Desktop Support- Client Soft-skill Certification

Dell

7/2008

Security+ CE Certified ID: COMP001020777509

CompTIA

12/2014

Cisco CCNET (ICND1) Cisco Certified ID: 301147 Cisco 5/2015

Cisco CCNA (ICND2) Cisco Certified ID: 308258 Cisco 6/2015

Cisco Security Specialist (CSS) IINS Cisco Certified ID: 319111 Cisco 7/2015

Cisco CASP in-progress

Server+ in-progress

MTA in-progress

Net+ in-progress

Education and Training

Issuing Institution

Location

Qualification

Course of Study Date Completed

Remington College

New Orleans Campus

Metairie, LA

Associate's Degree

Information Technology 2005

Computer Network Technology

NCR University (NCRU)

IT Technical Training

Program

New Horizons Computer

Learning Center

New Horizons Computer

Learning Center

Duluth, GA

Metairie, LA

Metairie, LA

Certification

Certification

Certified Training

Certified Training

Certified Training

CompTIA

Certification

Cisco

Certified

Training

Cisco

Certified

Training

A+ Certification Assessment 220-301 Test 2010

Lexmark T63x & T64 2011

Computer Basic Electrical Concepts

Troubleshooting 2011

NCR 74xx POS Terminals 2011

IBM POS Terminals 2011

CompTIA Security+ CE 12/2014

IT career seminars & workshops 2015

Cisco CCNET (ICND1) Certified

Training of Completion 5/2015

Cisco CCNA (ICND2) Certified

Training of Completion 6/2015

Cisco Security Specialist (CSS) IINS Certified

Training of Completion 7/2015

Additional Information

Active, Secret, DOD, Top Secret, Public Trust Security Clearance. Also OSHA and TWIC.

Professional Experience

Network Operations Specialist Admin 04/2015 – 11/2015

Intellectechs, Inc. New Orleans, LA

USMC Marforres, RNOSCS, MISTI RES G6 Net-Ops Admin ATT&T/HP NGEN Project in New Orleans

Implementing escalations or generated trouble tickets through Remedy ticketed system services. Providing infrastructure repairs to the network; such as, port activation and configuring port interfaces on physical and virtual routers or switches to optimize shared services. We used (Telnet or SSH) Routing Protocols, such as, putty application to remote into devices such as Switches and Routers of the customer site. This allows us to make changes to a device interface. This institutes a remote service, responding to incident correlation issue, and a root-cause analysis is used for documentation. This information is given to the marine watch officer to be utilized to help further assist the site. Then if a network infrastructure change is needed, a trouble ticket is provided to the Data Center Support Team with information to be implemented. We monitor all USMC sites worldwide using Solar Winds or MEMs to view all network outages as they’re categorized as NMCI & NIPR Low side, NL as RNET & NIPR Legacy Med side, or SIPR High side. Implement Layer 1, 2, & 3 Network Support of the OSI model protocol Layer. This includes post implementation of Tier 1 or 2 support to the USMC. Delegated support of DHCP using (IPV4 or IPV6) so customer can access the network. Implementing and creating a Vlan or Vlan with Trunking.

Configuring interfaces using protocols of EIGRP & OSPF, VTY, STP, VTP & DTP, ACLs, & secure SSL. All work of Network Operation Specialists Admin are monitored by Med Admin, Senior Admin, & the Network Administrator to ensure project quality assurance and delivery timelines. All collection of information of Site issues was presented to a daily briefing every morning. All Network Operation Specialist Admin attend USMC Cyber Security Awareness Training Programs.

System Engineer 10/2014 – 12/2014 Apex Systems, Inc. New Orleans, LA

CSC – SPAWAR Systems Center Atlantic Naval Project

Supporting an enterprise -level data center architecture, conducting analysis, design, development, and testing. Supporting the development and post-deployment phases of application migration and system integration for VMware/Windows Servers Assessments. Network Monitoring using Solar Winds Network Security using McAfee, Symantec/Ghost, and Retina scan. Engineering reviews, design, and re-architecting of legacy applications to enable migration to a new data center, while maintaining data center standards and enterprise level directives. Configuring the physical and virtual servers to optimize shared services, as well as implementation of Active Directory services. As related to the VMware/Windows Servers, work with program managers to ensure project quality assurance and delivery timelines, lead or guide teams providing post implementation support to the customer, and coordinate with product owners. Performed administrator duties on technical issues and product updates. Attended Cyber Security Awareness Program. Attended Cyber Security Awareness Training Program.

NDE/NDT Inspections-Level II Technician 09/2013 – 09/2014 Team Industrial Services, Inc. Gonzales, LA

Valero St. Charles Refinery Norco, LA. Dept. of Inspections CML 1202

•Performing (UTT) inspections using ultrasonic Technology with an Olympus 38 & 37 DL Plus UT meter (A-Scan Gauging) that reads the thickness of pipe. Liquid Penetrant inspections (PT) using a liquid penetrant to detect tight surface breakings & defects in pipe. Positive Material Identification testing (PMI) using a thermos scientific Niton XL3t series handheld x-ray fluorescence XRF analyzer to verify piping material. Verify & identify piping circuits or equipment by walking it down, using an ISO or P&ID document. Then obtain new data and apply it to data sheet to be submitted into PCMS system. Obtained NDE/NDT Level II Certifications

IT Field Technician/Desktop Support -Team Lead 6/2013- 9/2013 The GO2 IT Group New Orleans, LA

AMTRAK PC Refresh & Data Migration Project 3 month Contract

•Onsite Level 1 and 2 desktop support duties. Connect clients to domain. Preformed pc or laptop backups. Perform data migration using Dell or IBM windows 7 pc refresh and data migration disc. Microsoft Exchange webmail Server/ new user accounts/ password resets/ email repopulation. Active Directory/ new user accounts/ password reset/ delegating user rights and privileges. Configure SAP and other applications. Created remedy tickets for units that had hardware issues. Network Administrator monitor site for completion an asset inventory sign off sheet for customer signature.

IT Field Maintenance Technician III 01/2013 - 6/2013 ETC/ Electronic Transaction Consultants Richardson, TX New Orleans LA DOTD Crescent Connection Toll Plaza Contract

•Onsite and offsite 24/7 Level 1 and 2 Desktop Support. Monitoring Servers and troubleshooting 12 computers as lane controllers in lanes, such as; POS equipment, front and rear loops, treadles, light curtains, RFID tag readers, LED cameras, Front and rear Ves Cameras, and customer display. Onsite replacing parts where necessary in a toll plaza setting. We connect through Site to site VPN to access application like VNC ware and putty. Testing and troubleshooting for repairing problems at our LA-1 site in Leesville, LA. This toll bridge has (ACM) Automatic Coin Machine. We used a ticket system called Heat, Heat Lite, and Remedy for distribute trouble tickets. I also did weekly maintenance visits and weekend on call availability schedule. Network Engineers monitored the ticket system for proper response times. This contract ended, because the city of New Orleans voted no for toll plaza on Crescent City Connection Bridge. Advanced Helpdesk Support Role

References Available On Request

Additional Technical Experience

IT Field Technician/Desktop Support-Lead 6/2012- 11/2012 Abbtech Staffing Professional Resources, Inc. Sterling, VA

Dell/Wild Flower-DHS USCIS National Deployment PC Refresh & Data Migration Project

•Onsite Level 1 and 2 desktop support duties. Connect clients to domain. Performing PC and laptop data backups. Perform data migration using Dell windows 7 pc refresh and data migration disc. Using Microsoft Exchange webmail Server/ new user accounts/ password resets/ email repopulation. Active Directory/ new user accounts/ password reset/ delegating user rights and privileges. Configure SAP and other applications. Created remedy tickets for units that had hardware issues. Network Administrator monitor site for completion an asset inventory sign off sheet for customer signature.

Customer Service Engineer II 11/2009 - 5/2012

NCR Corporation Duluth, GA

Technical Support Technician during POS & Networking in the New Orleans Area

•NCR serviced over one hundred business accounts in the Retail Sector of New Orleans area. I covered Metairie, Harahan, Kenner, Laplace Louisiana as a Level 1 and 2 field Service Desktop Support Technician. I accessed a remedy ticket system where I obtain my service calls and work orders. Onsite part replacement to installing new POS equipment, setting up fast lanes with scale, Setting up patch panels, & installing new servers. Troubleshooting network server, router, or switches when there connectivity issues through satellite or DSL ISP. This also includes processing old parts through logistics. Area Manager monitored the ticket system for proper response times. Obtained A+ Certified hardware/software, Networking, POS Terminal Training Programs

LEAD IT MANAGER CONSULTANT 04/2002 – 11/2009

Gardner & Associates Computer Center Metairie, La

The Computer Specialist Team Hazlehurst, Ms

Lead IT Field Manager Consultant

•A+ Hardware/Software Technician & LAN/WAN Consultant/Dell/HP/IBM

•Offer on-site high-level 1, 2, 3 technical services to commercial/residential consumers. Lead IT Field Service Technician Duties of Telecom/POS/ATM/Voice Com VoIP/Remote Desktop

•Design small and large networks for commercial and residential businesses.

•Testing, troubleshooting, repair, maintenance and virus removal.

•Managing and scheduling of employees.

•Managing helpdesk/business production in and out of the office.

•Building computers for commercial and residential businesses.

Project Contracts

IT Field Desktop Support Technician 03/2009-06/2009

Technisource Consulting Services Nationwide

Technisource / Micros- Burger King national roll-out project during POS & Networking

• Level 1 and 2 desktop support. Controlling site projects, which include installing and configuring Burger King POS equipment, setting up patch panels, & installing new server. Removing old POS equipment and back of the house server for an inventory count so equipment can be picked up and returned. Troubleshooting network server for connectivity when machine cannot connect through satellite or DSL ISP. This was a state to state project. Central Support was contacted for hourly updates

.

IT Field Technician LEAD 02/2009-3/2009

CIBER Consulting Firm Baton Rouge, LA

DHH-Department Health & Hospital Louisiana roll-out Projects

•Lead IT Field Technician overseeing four additional techs in performing a Novell to Microsoft Exchange webmail Server conversion / new user accounts/ password resets/ email repopulation. Active Directory/ new user accounts/ password reset/ delegating user rights and privileges and applying software upgrades to vary PCs in DHH. Rollout was a success.

IT Field Technician LEAD in the State of LA/MS 06/2008-3/2009

Technisource Consulting Services Nationwide

Taco Bell PAR Technologies roll-out Projects for LA during POS VoIP

Taco Bell Pilot-Sites PAR Technologies Combined Projects for LA/MS during POS VoIP

CVS Roc Combined Projects for 8 South Stats during Telecom/POS/ATMs/Voice Com VoIP

•Onsite Level 1 and 2 Desktop support Tech. Installing and configuring new credit card machine at 20 sites. Removing old credit card machines, so employees can swipe from each register, such as: FC1-MS01, FC, DT1, & DT2. Troubleshooting network or server for connectivity when machine cannot connect through satellite or DSL ISP. Remove old patch cables from network to prevent future use. Supervising 6 technicians through the whole installation process to perform an outstanding job. Contact Taco Bell tech support for completion code.

•Pulling Cat6SE Cable up to 200ft to installing CVS money order/money gram machine. Patching into network patch panel and voice can box. Troubleshooting through CVS server software using salt test and MO Status/MG Status. Recording daily transaction of technicians for daily quotes. Supervising 6 technicians through the whole installation process to perform an outstanding job. Contact CVS help desk/ROC for completion code. Project was a success.

IT FIELD TECHNICIAN LEAD HP & Dell for LA/MS 05/2008 – 6/2008

Peak Systems Inc. People, Process & Technology New York, NY

New Orleans, Louisiana HP Rollout Contract /Citigroup-Smith Barney

•Building 60 workstation & setting them up in varies offices. Connecting to Domain. Backup data. Pushing down data from Server to PC’s. Setting up patch panel & patching them into the network. Inventory, removing old machines, & printers for HP shipping date. Walkthrough & troubleshoot network to find bad machines. Clean sweep Cisco Server to be sent back to HP. Inventorying & Breakdown Old Cisco Routers, Server, patch panels, & printers for HP pick up. Supervising 6 technicians through the whole installation process to perform an outstanding job

IT Field Technician LEAD

Technisource Consulting Services 1/2008 - 5/2008

VA Data Migrations in Pineville, LA Statewide

VA Data Migrations in Baton Rouge, LA

•Dell Data migration of a 444 PC’s, connecting to Domain. Backup data. Pushing down data from Server to PC’s. Installed workstations in proper places for VA employees can use them. Then patch them into the network for updates. Microsoft Exchange webmail Server/ new user accounts/ password resets/ email repopulation. Active Directory/ new user accounts/ password reset/ delegating user rights and privileges. Troubleshooting hardware & software if migration wouldn’t take. Supervising 6 technicians through the whole installation process to perform an outstanding job a security clearance was required for these sites. A daily record was kept. Migration was a success.

LEAD IT Field Technician 8/2007 - 9/2007 Peak Systems Inc. People, Process & Technology Statewide

Dell Data Migration Rollout Contract /AXA Group in Ridgeland, MS

•Data Migration of 60 workstations & setting them up in varies offices. Connecting to Domain. Backup data. Pushing down data from Server to PC’s. Installed workstations in proper places for VA employees can use them. Then patch them into the network for updates. Microsoft Exchange webmail Server/ new user accounts/ password resets/ email repopulation. Active Directory/ new user accounts/ password reset/ delegating user rights and privileges. Troubleshooting hardware & software if migration wouldn’t take. Supervising 6 technicians through the whole installation process to perform an outstanding job A security clearance was required for these sites. A daily record was kept. Migration was a success.

IT FIELD TECH LEAD for IBM/Qualxserv 7/2007 - 8/2007

The GO2 IT Group New Orleans, LA

Archbishop High Schools Rollout Contract to fix 1000 X61 & X60 thin pads for LA

•Refurbished over 1000 laptops for 8 Archbishop High schools in the State of Louisiana. Replacing old parts with new parts. Troubleshooting hardware & software for best performance. Setting up new user. Managed shipping and receiving at each high school. Supervising 6 techs through parts replacement process. Managed time cards and hours for weekly check. Inventorying & daily record keeping was done. Rollout was a success.

Best Buy 3 store router replacements Rollout Contract for New Orleans, LA

•Replaced & configured router to network. Troubleshooting hardware & software for best performance. Managed shipping and receiving of each part. Contact help desk as a completion. Rollout was a success.

Detail References

Tiffany Donato, IT Field Manager Michael Kelly, Customer Service Engineer, Fin

Abbtech NCR Corporation

45625 willow pond plaza 4705 Janice Ave.

Sterling, VA 20164 Kenner, LA 70065

703-***-**** work 504-***-**** mobile

Supervisor reference known for 8 year(s). Supervisor reference known for 7 year(s).

Joe Pifer, IT Field Manager Tammy Schwermer, YNC (AW) (RET)

Technisource IT Career Consultant, VASCO, MMOS,

2050 spectrum blvd. MCAS, CTT+, A

Ft. Lauderdale, FL 33309 New Horizons of New Orleans & Biloxi

858-***-**** mobile 2800 Veterans Blvd, Suite 330

Supervisor reference known for 6 year(s). Metairie, LA 70002

504-***-**** work

IT Career Counselor known for 1 year

Stephanie Elsayed, CML 1202 Supervisor Roy Daniels, IT Field Maintenance

Team Industrial Services ETC

Valero ST. Charles Refinery 1705 N. Plano Road

14902 River RD., Richardson, TX 75081

Norco, LA 70079 305-***-****

504-***-**** mobile Supervisor reference known for 1 year

Supervisor reference known for 10 year(s).

Terron K. Hill Juan Carlos Oropeza

OIT Customer Services Liaison IT Specialist(INFOSEC)

End User Services Division EUS-New Orleans District Office

U.S. Department of Homeland Security U.S. Department of Homeland Security

2675 Prosperity Avenue 2424 Edenborn Ave., Suite 300

Fairfax, VA 20598 Metairie, LA 70001

703-***-**** work 504-***-**** work

202-***-**** mobile 504.25.6371 mobile

acs8rw@r.postjobfree.com

Erick L. Gonzalez

IT Specialist (INOSEC) Gary W. Moscript

Customer Service Liaison IT Specialist End User Services

End User Service Division, OIT OIT- Central Region

U.S. Department of Homeland Security U.S. Department of Homeland Security

630 Sansome Street, Suite 330 Detroit, MI 48214

San Francisco, CA 94111 313-***-**** work

415-***-**** work 313-***-**** mobile

415-***-**** mobile acs8rw@r.postjobfree.com.

acs8rw@r.postjobfree.com.

Perry C. Catchings Leroy Gardner

Regional Compliance Manager Gardner Construction Co.

641 River Highlands Blvd., Suite A Bldg5 5401 N. Rampart Street

Covington, LA 70433 New Orleans, LA 70117

479-***-**** mobile 504-***-****

985-***-**** fax

acs8rw@r.postjobfree.com

Brandon Shipp, Recruiter Francis Fleets, Network Administrator

Apex Systems IBM

4400Cox Road Washington, DC 20001 Glenn Allen, VA 23060 703-***-**** mobile

866-***-**** work Supervisor reference known for 1 year(s).

Supervisor reference known for 1 year

Adam Derbigny Robert Smith, Field Management

Intellectechs, Inc Lowes

USMC G6 RNOSNC-MITSC-RES 3200 Rue Parc Fontanie, #3329

2000 Opelousas Ave. New Orleans, LA 70131

New Orleans, LA 70146 504-***-**** mobile

504-***-**** mobile Business reference known for 7 year(s).

acs8rw@r.postjobfree.com

acs8rw@r.postjobfree.com

Supervisor reference known for 1 year(s).



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