Susan G. Atkins

**** ********* *****

Cell: 478-***-**** Office: 706-***-****

acs8fg@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Fifteen years experience as Administrative Assistant/Office Specialist. Expertise includes establishing workplace policies and procedures, patient confidentiality, billing, and scheduling appointments. Highly proficient in Microsoft Word, Excel, and PowerPoint database software.

EDUCATION

Bachelor of Science in Business – Human Resources Management, University of Phoenix

Associate of Science in Computer Science - Harcum College, Bryn Mawr, PA

EXPERIENCE

Eye Physicians & Surgeons “Eye Guys”

Surgery Coordinator – November 2012 to present

Meets with surgical candidates prior to surgery for pre-op measurements for IOL implants, obtains appropriate informed consent, gives pre-op instructions, makes follow-up appointments, and secures appropriate financial forms.

Maintains accurate account of all surgeries in the computer using NextGen Software.

Make certain that appropriate CPT and ICD-9 codes are documented in the record and are on the schedule for billing purposes.

Responds to all inquiries from patients, family members, and primary care physicians concerning surgery and/or related concerns.

GCHC/MCG: Department of Corrections/Washington State Prison

Administrative Secretary - January 2004 to November – Davisboro, GA

Manages and accounts for electronically transmitted medical consultations by retrieving and processing electronically transferred patient consultation from the Consultation Log for Utilization Management.

Communicates effectively and promptly with clinical provider, physicians, PAs, NPs, and RNs regarding requirements necessary to process the specialty consultations.

Conducts daily processing of inmate Medical Claims and various departmental bills for payment.

Schedules all medical appointments, procedures, and surgeries for patients to hospitals and clinics in the CRSA.

Schedule appointments for the Optometrist/Ophthalmology, order eyeglasses, and follow up procedures (cataracts, glaucoma).

Children’s Medical Center/Georgia Health Sciences Univ. – Pediatric Anesthesiology

Sr. Administrative Secretary - October 2001 to December 2003 - Augusta, GA

Serves as departmental Office Manager, supervising six administrative assistants.

Interviewed clients, screened calls and made appointments for faculty.

Maintained faculty calendars and kept reminders of daily appointments.

Provided administrative support for a 35 member faculty and staff as needed.

Made all travel arrangements and reimbursements for the department chief and staff.

Transcribed dictated over 250 minutes of monthly department meetings.

Distributed and filed mail and correspondence for faculty and composed routine letters and reports.

Ensured all Call Schedules were accurate and available in all required areas.

Maintained current and accurate filing system for Chief of Pediatrics and entire department.

Ensured accurate billing of Anesthesia Records for Pediatric Anesthesiology and handled other confidential documents associated with billing procedures.

.