Sandra Rivas/RN
*** **** *** ******, ***, New York, NY 10009 Cell 347-***-**** E-mail: acs8dz@r.postjobfree.com Objective: To secure employment in an agency where I may contribute my administrative and clinical experience while utilizing my bilingual abilities. EXPERIENCE
Director of Patient Services/RN – Bronxwood Home Care, Inc. (LHCA) – 05/19/14 – Present
• Direct report of 10 in-house staff and 10 field RNs 300 clients 300 Aides
• Review and follow up on all complaints: Client and HHA/PCA incidences and reports.
• Participates in administrative decision making and coordinates all patient care services delivered by the agency.
• Organizes and directs ongoing operations to assure the availability of care and services.
• Responsible for hiring, supervision, competency, education, medicals and evaluation of licensed staff and HAs delivering patient care.
• Reviews nursing notes and prepares medical orders on initial start of care and for continued patient services.
• Assures the coordination of service delivery with other providers where applicable.
• Provides in-service and orientation sessions to employees, nurses, and aides as needed.
• Orients patients and their families to the services provided by the agency.
• Updates patients’ medications and diagnosis codes in computer system.
• Coordinates with patients and their families to help them get the best care possible.
• Participates in all meetings, interdisciplinary team meeting and family conferences as appropriate.
• Maintains all clinical records and documents for patients according to agency standards.
• Assures that standards are set and maintained for all Health Care services.
• Directs, Monitors, and Participates in Quality Improvement activities and prepares CQI Reports.
• Writes, maintains and updates all agency policies and procedures according to current rules and regulation standards.
• Oversee audits of patient and Aide files for compliance.
• Ensures completion of any required reporting for DOH and outside vendors.
• Communicates with medical staff and/or family as needed.
• Acts as representative of the agency to outside vendors and the general public.
• Informs management of organizational, community and industry trends and practices.
• Prepares and coordinates nursing visit including Aide supervisions as needed.
• Act in Directors’ role as needed and other duties as assigned. Director of Patient Services/RN - Ridgewood Bushwick Senior Citizen HCC – 12/2/13 – 5/18/14
• Organize and direct the Agency’s service program according to policies and procedures.
• Communicate with appropriate agencies as needed.
• Recommend, develop, plan and teach, in-services, educational, policies and procedures for RNs, HHAs and PCAs.
• Review and follow up on all complaints, client/HA incidents and reports.
• Monitor, assign and follow-up on RN caseloads, Initial visits, hospital discharges.
• Ensure compliance with annual field/staff evaluations.
• Promote staff development, conduct interviews and disciplinary actions as needed.
• Direct RN Supervisor and Senior Coordinator responsible for the supervision of assigned personnel.
• Collaborate with RN Supervisor in Clinical Records Review, Risk Management and Infection Control.
• Maintain and provide written reports, attend conferences and conduct meetings.
• Perform any other duties as assigned.
Intake RN Bilingual/Spanish, Health First/SHP, New York, NY - 2/19/13 11/27/2013
• Conducted enrollment assessments of prospective members in their homes to determine clinical eligibility following guidelines of MLTCP regulations.
• Made enrollment decisions and developing initial plan of care by utilizing clinical expertise, critical thinking skills and the UAS.
• Completed required paperwork and documentation needed to fulfill enrollment requirements to NYSDOH and SHP/CC management teams. Entering documentation/PHI into various electronic systems including SHP EMR, DELTA, UAS, Right Fax, MS/Outlook and digital pen.
• Communicated with families, caregivers, physicians and community providers regarding SHP/CC MLTCP services and service plans.
RN/Instructor Bilingual/Spanish, First Care of NY, Bronx, NY 8/11 to 2/13
• Administered PPD's for incoming students and staff Field visits and aide supervisions as needed.
• Trained students in Board of Health approved curriculum for certified PCA/HHA titles including Infection Control, Hand Washing, Fire Safety, Hoyer Lift, HIPPA, Patient Rights, Compliance of Policies and Procedures.
• Assisted Living on-Site Clinical skills training and supervisions of HHA graduates.
• Translating learning aides and documents into Spanish. Community Health Nurse (FFS, DTC, DHC), Beth Abraham, NY, NY,3/03 to 6/10
• Triaged Pace Program participants of the geriatric population.
• Prepared clients for MD visits and assist with Codes.
• Conducted diagnostic tests: labs, cultures, EKGs, I.V.s, immunizations and medications.
• Provided wound care, medication management, assessments, supervise, teaching and training of HHA/PCW in home care skills and tasks. Liaison between patient and all medical professionals involved in patient care.
LPN/RN, Uptown Pediatrics, PC, New York, NY -4/95- 5/08
• Supervised, trained and directed medical technicians, LPN, RN's.
• Administered medications and immunizations using all routes.
• Performed diagnostic tests: labs, H&V Screening, caths, newborn screening.
• Ordered vaccines, medication, supplies for Practice and crash cart. EDUCATION
Hunter College City of New York BA Film 2011
Helene Fuld College of Nursing, New York, NY - AAS/RN – 2000 ABILITIES: HDFC SR Board of Director, Community Organizer, Founder - Loisaida Evolutionary Arts, Inc. NYC DOH & Mental Hygiene, Medical Reserve Corps-Volunteer, Cinematographer, Editor (FCP/ Motion/FX), Cameras, CPR/EKG/IV/Certified typist., HHA Exchange, MS Outlook, EMR, DELTA.