CATHY CHEN

• 647-***-**** • acs84z@r.postjobfree.com • https://ca.linkedin.com/in/cathychenky

JUNIOR LINUX SYSTEM ANALYST

Problem-solving Multi-tasking Security Innovation

Exceptional Linux servers management including designing, installing, upgrading and implementing to ensure and meet system standards, capacities and performance requirements

Managed vCenter virtualization and maximized operational efficiency by decreasing downtime, streamlining technical processes and meeting all deadline within a reasonable timeframe

Provide 24*7 support for the production server infrastructure and meet company’s SLA

COMPUTER SKILLS

Operating Systems: Linux, Solaris, AIX

Database: Oracle, MySql, MongoDB

Middleware: Weblogic, IBM Websphere, IBM Websphere MQ, Tomcat, JBoss

Language: PL/SQL, Shell, Perl, Python

Software: PL/SQL Developer, TOAD, SecureCRT, Oracle Server, Nagios, Crystal Report,

VM Workstation, VM vCenter, SVN, MS Visual

PROFESSIONAL EXPERIENCE

Infrastructure Engineer 2011 – 2015

Onstar Telematics Co. Ltd

OnStar Corporation is a subsidiary of GM that provides subscription-based communications, in-vehicle security, hands free calling, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China, Mexico and Europe. www.onstar.com.cn

•Researched, deployed and implemented new systems and solutions on automation or scalability

•Monitored system health and performance to identify and solve servers exceptions, applications errors

•Planned and designed server infrastructure; including installing, configuring, upgrading and maintaining Linux and Solaris servers

•Investigated high severity application defects reported by internal and external customers in production, identified the root cause of the issues, developed a solution and implemented it as early as possible per business requirements

•Participated in optimization to achieve more scalable, reliable, secured, maintainable, extendable, and adaptable applications through effective infrastructure design and configuration tuning

•Advanced backup and recovery strategies to ensure system stability and point-in-time recovery

•Troubleshoot server, application, database issues throughout testing and project launch time

•Deployed and delivered Onstar latest version 4G LET punctually and successfully to improve system performance with SUSE Linux

Technical Support 2005 – 2011

eBaoTech Corporation

eBaoTech has over 1,000 employees focused on insurance technology and related services since 2000. There is a proven track record with over 150 live systems in more than 30 countries across Asia Pacific, Europe, the Middle East, Africa and the Americas. www.ebaotech.com

•Analyzed, monitored, configured, and maintained the existing systems and identify possibilities for improvement

•Deployed, administrated and provided operational support of (production, staging, test and development) environments for multiple projects using Oracle Database, Weblogic Application Server and IBM Webpshere

•Established and maintained system/application/database backup and recovery strategies

•Provided in-house expertise and technical support to customers, and resolved issues with investigation and troubleshooting on software products, servers, networks and database

•Monitored system health and performance, maintained system to guarantee the high availability of insurance system

•Prepared and documented automation scripts on Linux platforms, estimated development work effort

•Reviewed, analyzed, and evaluated database system and user needs to provide recommendations and solutions to parallel overall business strategies

•Delivered Core Systems for global insurance companies such as ARGO, AIG (US), ACE (Brazil, Mexico, and Vietnam) and NTUC Income (Singapore), etc.

Software Engineer 2001 – 2005

NEU Automation Co., LTD.

Shanghai NEU Automation Co., LTD specializes in the development of industrial automation and application software which is the member of Baosteel Spare Parts Center. www.shneu.cn

•Designing system architecture, estimating the system size for current usage and future development; Analyzing, recommending software and OS platform;

•Install and configure Linux/Windows Operation systems, deploy and configure application and database to Linux/Windows OS, and do smoke test on new application, then support to launch;

EDUCATION

B.Eng in Electrical Engineering and Automation 2001

Shanghai Maritime University, Shanghai, China

Oracle 11g Certified Professional (OCP) 2015

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