KERMIT KELLY

acs831@r.postjobfree.com **** Avonley Court • Bellbrook, 0hio 45305 • Cell: 937-***-****

SUMMARY

Professional experience with coordinating large inventories of computer equipment. Proven abilities in managing staff responsible for asset management and technical support. Experience identifying, evaluating, coordinating and implementing specific business requirements. Client focused with strong financial and strategic planning skills.

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EXPERIENCE

THE AME GROUP - Dayton, OH October 2010 – October 2015

Service Manager

Managed an IT support staff of 10+ personnel at 6 different client locations.

Collaborated with executive management team to implement a deployment cycle for 15,000 desktop and laptop computers.

Facilitated and managed a team to upgrade existing equipment with Windows XP to Windows 7.

Responsible for asset management, receiving/delivery including imaging, testing, and installation of software and hardware equipment.

Managed staff by communications, scheduling, coaching/mentoring, enforcing corporate policies and oversaw office building facilities.

Created and reviewed service matrix reports with Senior Management on a weekly basis utilizing Excel pivot tables.

Responsible for various administrative functions including salary, budget, and staffing needs.

NATIONAL CITY MORTGAGE - Dayton, OH June 2008 – December 2008

Asset Manager (Contract assignment for Aquarius Technology Services)

Responsible for imaging hard drives for deployment.

Processed warranty information and Inventory Control for over 1,000 desktops and laptops.

Performed PC repair and refurbishing for reutilization of equipment back into the network.

Accountable for workstation break down and setup for multiple building moves.

ELECTRONIC DATA SYSTEMS (EDS) - Dayton, OH May 1990 – April 2008

Asset Manager

Facilitated warranty transactions with Dell, Compaq and HP resulting in minimal down time.

Responsible for accurate receipt of repair components and return shipping of core equipment.

Processed and provided closed loop warranty claims and transactions.

Performed temporary assignments to the Rolls Royce Energy and Engineering account providing LAN and Desktop support while maintaining current responsibilities.

Project Manager

Managed Y2K project consisting of multiple hardware component upgrades that were dispatched to various client facilities with zero missed deployments.

Applied Y2K patches to customized hardware for multiple users at several remote client sites.

Correlate and maintained Inventory of PC’s, SFW, HDW ensuring 100% asset accountability.

Developed working relationships with high level personnel resulting in 100% met deployments.

KERMIT KELLY 937-***-**** ) Page Two

Communication Technician

Responsible for a 5 state region installing, upgrading and maintaining token ring LAN for System One Amadeus Travel Agencies.

Administered software upgrades for multiple Travel agencies resulting in current LAN configurations. Coordinated appointments and travel arrangements with clients ensuring no business interruptions.

Serviced and repaired Pulsat systems at General Motors dealerships.

Performed break/fix repair and maintenance on all PC equipment and printers at General Motors and Delphi sites.

Traveled frequently to other regions as required.

Logistics Consultant

Directed a regional team providing all logistical support to district maintenance centers.

Traveled to several other regions and districts as a subject matter expert to provide training to personnel.

Communication Logistics

Coordinated a multi million dollar inventory of telecommunication, personal computer, data hardware, Pulsat and VSAT Systems.

Identified a critical system error and developed and implemented a process that rectified a $280,000 error in inventory.

MILITARY

UNITED STATES AIR FORCE, PAFB - Colorado Springs, CO 1986 – 1990

Medical Logistics Specialist

Ordered, maintained and stocked medical equipment, materials, drugs and precious metals in a large warehouse environment.

Assisted with start up of Medial Material System online at the Peterson Air Force Base.

Received, loaded and transported new military medical equipment to USAF Academy in Colorado Springs and NORAD (Cheyenne Mountain Complex).

Certified forklift driver for 2, 4, 6 and 10K. Certified for indoor and outdoor use.

Performed weekly runs loading and transporting decommissioned medical equipment in 2.5 ton military trucks.

Honorably discharged as Sergeant on May 12, 1990 and Received USAF Commendation Medal.

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