Victor Barresi, SHRM, CP

*** ***** ****** *********

Rensselaer, NY 12144

518-***-****

Objective: To find a position in the Human Resources field that utilizes my vast experience in the field

Professional Experience

2002-Present Manager of Human Resources/Account Executive

Benetech, Inc.

Wynantskill, NY

Manage all HR related duties including recruiting, interviewing, hiring, and performance appraisals

Administer COBRA, FMLA and all benefit programs including health, dental, 401K, flex spending, workers compensation, disability, and life insurance

Conduct new employee orientations

Investigate and reconcile all employee relation matters, up to and including terminations

Perform bill reconciliations

Make sure all compliance issues for the company are in order

Conduct all exit interviews of employees leaving the company

Broker employee benefits for 65 small groups as an account manager. Responsible for benefit renewal proposals and contacting carriers on renewal issues.

Supervise 6 customer service representatives for all brokered groups including 26 local school districts and many municipalities. Assist and lead CSR Team in customer service matters for all phone and e-mail inquiries on benefits for approximately 340 groups in total.

2000-2002 Benefits Administrator

CHD Meridian

Latham, NY

Administered benefits for over 700 employees, including health, disability, dental, and life plans.

Conducted employee meetings for employees at open enrollment period

Prepared reports for management on benefit plans and employee

Customer Service Representive

1998-2000Empire Blue Cross Blue Shield

Albany, NY

Reconciled complex health service issues with customers by way of phone and written correspondence, claims adjudication and billing.

Became senior customer service representative after 6 months

Conducted quality assurance on customer calls

Reported quality assurance measures to management

1996-1998Benefits Coordinator and Teller Trainer

Trustco Bank

Schenectady, NY

Conducted applicant interviews

Administered benefit package that included health, dental, life, disability and worker’s compensation for over 250 employees and retirees.

Conducted new hire orientation and administered COBRA, FMLA.

Taught two week teller training course for newly hired tellers.

Presented new benefits to employees during open enrollment period

Processed profit sharing fund for all employees on a quarterly basis

1981-1995 Senior Legislative Analyst

NYS Legislature

Albany, NY

Wrote and researched detailed issue papers on Consumer Protection, Criminal Justice and Taxation Issues.

Briefed State Senators on pending legislation

Summarized legislation for Senators on weekly basis.

Negotiated with lobbyists on various issues

Resolved constituent issues

Attended committee meetings and represented and conducted presentations for Senators at local functions.

Licenses

NYS Life, Health and Accident Agent

Certified by OSHA in General Industry Standards

Education

Lehman College (CUNY)

Bronx, NY

B.A. Degree, 1977

Graduated with honors with degree in Speech and Communications.

Proficient in Excel, Microsoft Word and Outlook.

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