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Customer Service Manager

Location:
New Jersey
Posted:
January 20, 2016

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Resume:

Lynn Ebert

*** ******* ***

South Amboy, NJ ***79

Cell: 732-***-****

E-Mail: acs6s0@r.postjobfree.com

Professional Summary

Detail orientated merchandiser with experience in all retail areas who works well individually and with a team.

Skills

Customer service-oriented

Retail sales professional

Vendor relations

Inventory control

Excellent communication skills

Planogram design

Pricing controls

Reliable and punctual

Creative

Product inventory counts

Forklift experience

Work History

February 2007 to July 2015

Kmart Kearny, NJ

Reset lead

Answered customer questions regarding store merchandise, department information and pricing

Organized store merchandise racks by size, style and color

Assembled promotional displays, including quarter and full-size point of purchase displays.

Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Rotated manufacturer products as needed.

Set and maintained plan-o-grams

Signed add goods

Flowed stock

Unloaded truck with pallet jack and forklift

Loaded and unloaded merchandise using a ladder and pallet jack.

Loaded and unloaded merchandise using a ladder and pallet jack.

Rotated manufacturer products as needed.

November 2001 to August 2007

Kmart North Bergen, NJ

Damage Coordinator and Unit Pricing Manager

Answered customer questions regarding store merchandise, department information and pricing.

Ran markdown reports, and implementation of same

Set mark-up rates, mark-down rates and selling prices for merchandise.

Removed damaged, out-of-code, not-in-set and discontinued items from displays.

March 2001 to October 2001

Lechters Fort Lee, NJ

Assistant Store Manager

Answered customer questions regarding store merchandise, department information and pricing.

Organized store merchandise shelves by size, style and color.

Set and signed adds

Flowed stock

Processed sales

March 1998 to February 2001

Bradlees Jersey City, NJ

Reset Lead, Damage Coordinator,

Answered customer questions regarding store merchandise, department information and pricing.

Organized store merchandise racks by size, style and color

Maintained unit integrity

Set and maintained plan-o-grams

Ran markdown reports, and executed price changes

Assembled and signed promotional displays,

Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.

Removed damaged, out-of-code, not-in-set and discontinued items from displays and processed

Loaded and unloaded merchandise

May 1985 to March 1998

Bradlees Parsippany, NJ

Associate

Answered customer questions regarding store merchandise, department information and pricing.

Organized store merchandise racks by size, style and color.

Implemented price changes

Set and signed adds and displays

Ordered goods for various departments

Maintained unit integrity

Planned and coordinated the availability of products for advertising and promotion purposes.

Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Flowed stock

Loaded and unloaded merchandise using a ladder and pallet jack.

Set and maintained plan-o-grams

Education

Tusculum College Greeneville, TN

Bachelor of Arts Education

Hobbies

Reading

Writing

Theatre

Most sports

Cooking



Contact this candidate