RANCE POWELL

**** ****** **** *******, ** ***** 904-***-**** acs5yd@r.postjobfree.com

SKILLS PROFILE

-Knowledge of Microsoft Office Suite: Word, PowerPoint, Excel and Outlook

-Knowledge of proprietary database software such as: UltraPro, MemberMaint, eEmpact, Smart Gate, Temp-Plus System and Information Management System.

EMPLOYMENT HISTORY

International Cruises and Excursions, Inc. Orlando, FL

Mar 2013 Oct 2015

Personal Account Manager/ Customer Service Rep/ Recruiter

-Outbound/Inbound Operator; Conduct numerous cold calls, building rapport, responsible for saving cancellations, presenting and selling vacations packages.

-Responsible for contacting clients and convincing them to accelerate the payments on the remaining balance on their accounts (pay off); collecting an average of over $500,000 a month.

-Ability to process information into database, overcome challenges, and handle rejection.

DialAmerica Orlando, FL

Mar 2012 Mar 2013

Call Center Agent/B2B Sales Agent/ Customer Service Rep/Recruiter

-Responsible for daily B2B sales. Cold calls; collecting data, building rapport, presenting and selling numerous campaign promotions, which included banking products, websites builders, various literature and media products.

Ameri-Force Management Services Jacksonville, FL

Jan 2006 Nov 2011

Tech Recruiter/ Recruiter/ Sales & Marketing Rep/Customer Service

-Analyzing, reviewing and evaluating applications and resumes in response to specific postings and advertisements. Conduct phone interviews, coordinating, testing and collecting follow up interviews with clients.

-Maintaining all records and documents related to applicant flow. Ensuring efficient internal processes and compliance with applicable laws and regulations.

-Responsible for preparing and presenting presentations, planning, organizing and traveling to various states conducting job fairs either at the various employment offices or at different hotels. Attend public meetings, networking with various corporations in order to obtain jobs for applicants.

EDUCATION: Bachelor’s Degree in Business Management - University Of Phoenix. Retired military, protected veteran.

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