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Manager Marketing

Location:
Champlin, MN
Posted:
January 18, 2016

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Resume:

Rob Orvis Leading Innovation, Driving Results, Creating Value

**** ***** *** ** *******, MN 55304 763-***-**** acs5s6@r.postjobfree.com

Professional Profile

A strategic and collaborative technology Executive who accelerates profitable growth and creates sustained value. Brings a forward thinking and knowledgeable point of view to the technology and core leadership teams. Pursues an immersed position within the business to establish rapport and confidence, enabling deployment of solution constructs aligned to the achievement of critical client and enterprise initiatives. Experience spans Retail, E-commerce, Energy, Marketing Operations and Manufacturing in business-to-consumer and business-to-business industries.

Ardent for results-centric solutions that differentiate, increase value proposition and optimize business performance. Integrates a trained approach to unveil opportunities, architect plans, strip away obstacles and empower teams toward successful execution. Acutely focused on leading continuous improvement, simplifying the complex, expediting speed of delivery and lowering costs.

A genuine and objective leader who partners with peers, C-Suite Executives, clients and daily operators to create value. Intentionally seeks perspective and contribution from all key stakeholders to ensure alignment, maximum impact and shared ownership of outcomes. A respected coach and mentor who motivates talent to go beyond achievement of task completion to achievement of the business objective.

Professional Experience

MPecoSystems – Research Triangle - Raleigh, NC & Minneapolis, MN 2015-Present

Joint Venture Entrepreneurial Retail Think Tank

SENIOR DIRECTOR RETAIL INNOVATIONS (May 2015 – Present)

Led strategic product development initiatives and supported market launch and partnership engagement activities. Reported to board of trustees. Led multiple product development teams in a shared services environment.

Led the incubation efforts for a start-up consultative and innovative technology company positioned to enable Retailers managing a significant number of physical locations to achieve optimized in-store marketing execution without requiring any changes to their existing technology landscape, sustainably reducing their annual spend by 20-30%.

Defined overarching solution strategy centered around generating end to end in-store marketing optimization, systemized change management, full access to data and business intelligence, sustainable savings and Retailer control over their entire in-store marketing ecosystem.

Architected the product suite roadmap, defining capabilities enabling the optimization of any Retailer’s existing end to end in-store marketing execution landscape in ninety days.

Led discovery teams to complete technical architecture, document specifications and begin aggressive development of each of the four critical optimization and business analytics solution engines.

Led consultative client engagements with industry leaders in Retail, Marketing/Print Communications and Outdoor Power Equipment

Archway Marketing Services – Minneapolis, MN 2006-2015

A Leader in Fulfillment, Supply Chain and Marketing Operations Execution

DIRECTOR – STRATEGIC TECHNOLOGY SOLUTIONS (2014 – 2015)

Led Archway’s largest and most profitable enterprise client solution initiatives. Full budget and P&L impact responsibilities with 4 direct reports, including managing a pool of 25 shared on-shore and off-shore resources. Reported to Vice President of IT with dotted line to the Sr. Vice President of Business Development.

Redefined company’s solution delivery strategy. Created innovative solution roadmaps that demonstrated immersed thought leadership while dramatically increasing value proposition and igniting massive growth within enterprise critical client partnerships - growing one client relationship from less than $1MM in annual revenue to a forecasted 2015 revenue of nearly $25MM.

Architected a multi-million dollar SaaS Big Data, Cloud based ERP/CRM and data analytics solution that optimized a Fortune 100 Retailer’s In-Store Marketing execution, resulting in annual operational savings that exceeded $30MM.

Designed and led the implementation of a 24/7 application and customer support command center to support a web application and data management/intelligence platform averaging ~30,000 users per day.

SENIOR MANAGER – BUSINESS SOLUTIONS (2010 – 2013)

Led a team of data architects and business analysts to improve reporting and analytics capabilities for the largest division in the company. Reported to the Senior Director over all IT. Led staff of 6 direct reports.

Led On-site strategic client immersion and solutions consulting engagements including; project planning, prototyping, architecture and solutions delivery.

Architected a strategic business intelligence reporting platform for numerous internal and external stakeholders simplifying and automating data driven business performance decisions while improving program execution quality and reducing development costs by as much as 90%.

Led a warehouse process and quality optimization initiative that raised quality service levels to 99.99% while reducing daily labor costs by 34%. Additionally, the service level improvements were sustained and validated in bi-annual audits, preserving a client relationship that would later grow from a position outside of Archway’s top 50 clients to the #1 client in 2014 and on a growth trajectory tripling the next largest client in 2015.

MANAGER – IT BUSINESS RELATIONSHIPS (2006 – 2009)

Led a team of business analysts to improve technology services and business relationships for the largest division in the company. Reported to the Senior Director over all IT. Led staff of 2 direct reports.

Worked closely with the Division General Manager, Company President, IT Senior Director and CIO to improve internal and client facing technology services and relationships, improving IT service ratings 60%.

Introduced business process engineering to further enhance technology solutions impact and achievement of the business objectives.

Collaborated with business and operational stakeholders to improve technology initiative prioritization and alignment to Executive business objectives, favorably increasing IT project throughput and business impact.

IT Professional Services – Minneapolis, MN & Austin, TX 1997-2006

Compuware & Invictus Technologies

MANAGER – ERP/CRM SOLUTIONS (Pedernales Energy Cooperative 2005 – 2006)

Led a team of system analysts to implement and enhance a highly customized ERP/CRM software solution for an energy provider with $500MM in annual revenue. Reported to the Director of IT.

Consolidated 30+ ERP/CRM energy and utility billing software solutions into a single SaaS ERP/CRM service offering improving regulatory compliance to 100% for the independent municipality utility operations audited by the Lower Colorado River Authority

QUALITY ASSURANCE & PRODUCTION SUPPORT LEAD (Pedernales Energy Cooperative 2001 – 2004)

Engineered an improved software support services routing and resolution process that increased customer satisfaction and reduced issue resolution time by 67%

Designed a software issue management data analytics platform to monitor key application functionality performance metrics

Developed PL/SQL tools that significantly decreased software implementation regression testing times

SENIOR SYSTEMS ANALYST (Target & Globeset 1997 – 2001)

e-commerce web and database design and development (Digital Wallet Product Suite)

Application and database design and development (Product Supply Chain)

Retail Management – Minneapolis, MN 1991-1996

Assistant and Store Management for Ace Hardware & Champs Sports

Professional Education & Technical Skills

1993, B.A. Business Marketing Bethel University - St. Paul, MN

Currently exploring MBA Programs

1997 - 1998, Compuware School of Application Development & Solution Architecture

1999, MOUS (Microsoft Office User Specialist)

2000, 2005 ORACLE University

2008, PMP Education & Certification Class (Madonna University, MI)

2009, 2014 Archway Leadership Academy

Command exceptional needs analysis, complex problem solving and solution and data architecture skills. Strong knowledge of Project Management and adopted Agile/Scrum and Waterfall project execution methodologies, software application lifecycles, 3PL SaaS & AMPaaS business models, Business Intelligence and Analytics platforms, ERP’s, CRM’s, Cloud based software solutions, 3P Data Centers, Relational Databases (ORACLE, DB2, SQL Server, MySQL), Big Data, PL/SQL, Dynamic SQL, EDI, SSO, SAML, Axure Prototyping, Visio Process Documentation, and MS Project/Office.

Community Involvement

Football Coach: Andover Youth Athletic Association

Hockey Coach: Andover Youth Hockey Association

Anoka County Foster Care

*Willing to travel or relocate



Contact this candidate