LOUISE T. STEWART

203-***-**** • acs5s2@r.postjobfree.com

https://www.linkedin.com/in/louisestewart2

SENIOR HUMAN RESOURCES MANAGEMENT

Innovative human resources leader leveraging ability to maximize performance through expertise in strategic planning, employee relations and benefits administration. Excellent communicator with strong mediation skills and superb track record in acting as internal advisor. 15+ years of managerial experience working with diverse organizations.

PROFESSIONAL EXPERIENCE

INDEPENDENT HUMAN RESOURCES CONSULTANT 2015 - present

High performing HR generalist bringing valued experience to clients around Connecticut. I take a very common sense approach to the full spectrum of the employment process, stress collaboration on interface of HR with their colleagues and am solid on process improvement. Excellent expertise on benefits administration; particularly healthcare and retirement plans. Am able to step into difficult situations, including transitions, and hit the ground running. Good balance of HR knowledge with financial accountability and operations experience.

DIRECTOR OF EDUCATION, interim position 2015 – present St. Catherine of Siena Parish, Trumbull, Connecticut Responsible for planning, implementing and supervising education program for 600+ pre-k through 8th grade students and 80+ teachers and volunteers.

ROMAN CATHOLIC BRIDGEPORT DIOCESAN CORPORATION, Bridgeport, Connecticut

Regional administrative office of the Roman Catholic Church orchestrating operations for 87 parishes, 39 schools, and several social service agencies with a combined 2,000 employees.

Senior Director of Human Resources/ Director of Human Resources 2002 - 2014

Command all human resources operations including benefits and workers’ compensation program administration, organizational development initiatives, and employee relations activities. Serve as internal adviser to executive C-level management team. Negotiate optimal contract terms with third-party vendors. Perform analysis and claim reviews to identify critical issues, and develop/design strategic solutions. Oversee departmental team of 20+ to maximize staff performance. Establish policies and procedures implemented throughout the organization.

Major Contributions:

Launched a top-performing human resources department for an organization of 2000 employees across 150 locations; population included professional, hourly and organized workers.

Achieved a record of zero instances of litigation and no financial penalties in mediating employee conflicts.

Without compromising services, held healthcare costs to an average increase of 7% over 6 year period; well below the national average of double digit increases over same time period.

Facilitated change management for multiple large staffing units during transitional periods, including 900 nursing home employees and 400 school system employees.

Through quality management of the program reduced workers compensation premium two consecutive years; down 14% in 2013 and approximately 7% in 2014.

One of three member team for negotiating binding agreement with secondary teachers.

Spearheaded development of a comprehensive background check policy as a key component of a major anti-child abuse initiative used as a benchmark for similar programs worldwide.

Lead payroll enhancement project for centralizing payroll services and establishing an HRIS.

LOUISE T. STEWART • Page 2 • 203-***-**** • acs5s2@r.postjobfree.com

ARAMARK HEALTHCARE CORPORATION, Philadelphia, Pennsylvania 1982 – 2001

Global Management Company with 110,000 employees worldwide.

District Manager (1995 – 2001)

Managed and supervised operations of 15 offices serving healthcare clients across multistate territory including New York and Connecticut. Led top-performing management team of 15 and drove client program development, succession planning, accounting and accurate administering of all operations for consulting staff of 800. Responsible for budget development and financial accountability $50 million plus.

Major Contributions:

Surpassed company’s national average rating for customer satisfaction, achieving 92% versus 75% of national peer group.

Mentored and developed 4 direct reports to rise through the corporate ranks to the level of Vice President.

Secured new business at closure rate of 80%; highest in regional peer group.

Won 2 national awards for developing innovative programs in acute healthcare environments.

Regional Human Resources Manager (1989 - 1995)

Launched and managed a top-performing human resources department across a multi-state area from Boston to Washington DC, comprised of 3000 employees. Developed and implemented strategic plans and allocated resources. Administered training workshops and ensured regulatory compliance. Presided over union negotiations/mediation.

Major Contributions:

Successfully implemented Human Resources Information System (HRIS) for multi-state workforce.

Spear headed initiatives to recruit and hire senior management teams within stringent deadlines.

Conducted manager training workshops on Financial Reporting, Supervisory Skills, Dealing with Difficult People and numerous other Human Resource related topics.

One of 15 management leaders chosen from hundreds to attend ARAMARK’s Advanced Leadership Training Program, executive training program.

EDUCATION

MBA - Human Resources - University of New Haven • New Haven, CT

BS - Dietetics - University of Detroit Mercy • Detroit, MI

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Senior Professional in Human Resources (SPHR)

Global Human Resources, HR Certification Institute

Strategic Leadership and Executive Training, Penn State University

Certified Total Quality Management Trainer, Philip Crosby

Advanced Leadership Development Program, ARAMARK Corporation

Global Professional in Human Resources (GPHR) Certification Program, NYIT

PROFESSIONAL MEMBERSHIPS

Society of Human Resource Management (SHRM)

Southern Connecticut Society of Human Resource Management

INTERESTS/VOLUNTEER ACTIVITIES

Camino de Santiago – solo 800 km hike across northern Spain 2010

Petrolina, Brazil - St. Charles Brazilian Mission - volunteer 2011

Camino de Santiago – solo hike from Astorga to Santiago Spain 2012

Finisterre, Spain – managed private retreat center – volunteer 2014

Assisi to Rome, Italy – solo 250 km hike across Italy 2015

Contact this candidate